Dear 10262019, Thank you for your review. We were delighted to read that you enjoyed your stay at The Stellenbosch. Thank you for your lovely comments on our service, location and amenities. We value all our guests' feedback as it assists us greatly in maintaining and improving our product and service offering. We look forward to welcoming you back. Kind regards, Marinus de Gier Hotel Manager
Dear Hennie d, Thank you for your review. We were delighted to read that you enjoyed your stay at The Stellenbosch Hotel. Thank you for your Lovely comments on our rooms and affordability. It is also heart warming to read that you enjoyed your meal at The Stellenbosch Kitchen. We so appreciate your positive feedback on Stellenbosch Kitchen. Stellenbosch Kitchen is also listed on TripAdvisor and we would be thrilled if you took the time to review the restaurant as well. We would want future guests to have the same positive dining experience in-house. We value all our guests' feedback as it assists us greatly in maintaining and improving our product and service offering. We look forward to welcoming you back. Kind regards, Wesley Swartz Hotel Manager
Dear Elizabeth K, Thank you for your review. We sincerely appreciate your lovely comments on the hotel's close proximity to all the interesting and historic sites in town, and the service you received from our staff. Please accept my most heart felt apologise for not meeting your expectations with regard to the quality of our breakfast service. I understand that the General Manager of the restaurant has been in contact with you on the same day that you checked out, and is in the process of resolving the issues that you highlighted and providing feedback. We value all our guests' feedback as it assists us greatly in maintaining and improving our product and service offering. We hope that you will afford us the opportunity in the future to provide you with the levels of service that you deserve. Kind regards, Marinus de Gier General Manager
Dear Tracey EdsonMeyer, Thank you for your review. We were delighted to read that you enjoyed your stay at The Stellenbosch Hotel. Thank you for your lovely comments on our close proximity to all the interesting and historic sites in town and the quality and standard of our apartments. Your positive comments inspire us to create an even better experience for our guests. We look forward to welcoming you back. Kind regards, Marinus de Gier General Manager