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费城曲特买酒店 (桑頓)
Faircity Quatermain Hotel

346 則評論
排名第 19 (共 65 家) 的桑頓飯店
旅客 (178)
客房與套房 (77)
餐飲 (17)
優等證書

關於

地點
清潔與衛生
服務
划算度
優等證書
物業設施
免費停車
免費高速上網 (WiFi)
有健身房的健身中心
游泳池
客房服務
餐廳
酒吧/Lounge吧
含早餐
乾洗服務
室外游泳池
宴會廳
接駁車服務
提供上網服務的商務中心
提供早餐
會議室
會議設施
機場接送
洗衣服務
禁菸飯店
精通多國語言服務人員
門房服務
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客房特色
空調設施
套房
家庭房
禁菸客房
不可不知
飯店風格
物有所值
中價位
飯店星級

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346 則評論
282 張照片
4 個問與答
0 客房秘訣
旅客評等
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一流的酒店,一切設施應有盡有,很好吃的早餐,免費去曼德拉廣場的巴士,員工很親切,花園令人放鬆,還有個泳池,要是天氣轉暖的話會很不錯,可惜我們無福消受了。
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來自 费城曲特买酒店General Manager MarkWernich 的回應
已於 2017年5月18日 回應
Dear Valued Guest, We are delighted to read how much you enjoyed your stay with us at the The Faircity Quatermain. We are happy to learn that our facilities and service far exceed your expectations. More especially, to read your compliments of the friendliness and dedication of our STAFF, our relaxing pool and great breakfast. We make every effort to ensure your expectations are exceeded and we sincerely appreciate you taking the time to share your personal experience and acknowledge our efforts. We look forward to your next visit. Yours in hospitality Faircity Management & Staff Shaun Wheeler General Manager
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這家酒店是我們通過背包客(Travelbag)預訂的16天南非之旅中的第一個。這是一個很好的開端,我們的房間安靜而舒適。我們的一些團體使用Uber出租車前往種族隔離博物館( The Apartheid Museum)。我們乘坐酒店的班車前往桑頓購物中心,並享用那裡的商店和餐館。這裏的工作人員熱情友好。我們遇到的唯一問題是,我們要在7:15開始我們的旅行但是酒店的早餐直到7:00才開始供應,這使事情變得相當匆忙。
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來自 费城曲特买酒店Guest Relations Manager MarkWernich 的回應
已於 2017年5月10日 回應
Dear Valued Guest, Thank you for taking the time to post a review of your recent stay with us. We are incredibly happy to hear that we were able to provide a welcoming and helpful experience as a start to your first visit to South Africa. We are also pleased to hear that you were able to make use of our complementary shuttle service and enjoyed the shopping experience in Sandton City. We do however apologize for the rushed breakfast experience, next time be sure to ask for our complimentary breakfast packs that our wonderful restaurant team put together with healthy, and tasty morning snacks. We look forward to welcoming you back to our exquisite hotel. Yours in hospitality Faircity Management & Staff Nonku Sithole Guest Relations Manager
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首先,這家酒店從Gautrain車站接送服務就是個噩夢。儘管打了好多次電話,他們還是遲到了30分鐘。房間還可以,沒什麼特別的,在我看來,可以昇級房間。早餐也還好-如果有更多的選擇的話會更好。餐廳工作人員在早餐期間並不很友好。這裡有不錯的花園,可以坐在那裡放鬆一下,無線網還不錯。距離桑頓購物中心有點遠,但是他們有免費的穿梭班車,必須去組織接送和下車,因為他們沒有像桑頓地區其他酒店那樣常規的班車時間。休閑方面,不確定我會再待這裏。如果來參加會議,還是可以的。
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來自 费城曲特买酒店Guest Relations Manager MarkWernich 的回應
已於 2017年4月25日 回應
Dear Carol K, Thank you for taking the time to tell us about your experience at the Faircity Quatermain Hotel. Please accept our sincere apologies for the discrepancies in the level of service received during your stay with us, we have taken note of your comments regarding the shuttle service, restaurant staff during breakfast and the breakfast, these comments have been forwarded to the relevant departments for correction. We have also noted your comments regarding our rooms and we will use these for future improvements. At Faircity Hotels, we strive to provide a superior service experience all our guests; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours in hospitality Faircity Management & Staff Nonku Sithole
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我去約翰內斯堡出差時,盡量住在這家酒店。這是一家經典的精品酒店,有很棒的員工,溫暖優雅的歡迎你。位於市中心。房間寬敞整潔。我強烈推薦,感覺像在家裡一樣。
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來自 费城曲特买酒店Guest Relations Manager MarkWernich 的回應
已於 2017年4月25日 回應
Dear Valued Guest, Firstly thank you for reviewing your recent experience and awarding us a fantastic five stars! It fills me with tremendous pride reading such positive reviews like yours, I am delighted that you thoroughly enjoyed your stay, and found our location and service excellent. We certainly look forward to welcoming you back in the near future. Yours in hospitality Faircity Management & Staff Nonku Sithole
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房間乾淨整潔,員工熱情友好。酒店位置距離中心區域有一段距離,所以大家可能需要有一輛車或者叫上優步去諸如Sandton購物中心之類的地方(酒店也有免費的接送車)。服務確實很好很貼心,不過他們似乎每天都忘了給我浴室添加洗髮水,所以我不得不每天打電話問他們要。商務間還有一台咖啡機,不過需要打電話要咖啡豆。在繽客網上說這家酒店有機場的接送車,不過沒有講清楚這個免費接送車只是到Sandton站,如果要去機場的話還要額外付錢的。
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來自 费城曲特买酒店Guest Relations Manager MarkWernich 的回應
已於 2017年4月4日 回應
Dear Valued Guest, Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your feedback regarding your stay with us at Faircity Quatermain! We are very pleased to hear that you received good service from all our staff members. We are also happy to know that the rooms were nice and clean. Our hotel shuttle is complimentary when booked for within a 5 km radius from the hotel, airport transfers are charged for and need to be booked with the hotel. I apologize that this information was not communicated to you very well, we will look into this on our website as well. We also like to apologize for not replenishing the amenities in your room daily as we should, I have shared the feedback with the housekeeping manager who will ensure that going forward this is improved. We look forward to welcoming you back to our hotel in the near future. Yours in hospitality Faircity Management & Staff Nonku Sithole Guest Relations Manager
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往前
相簿類別
所有照片旅客客房與套房餐飲游泳池與海灘商務中心與會議室家庭與遊樂區
由管理階層提供的照片费城曲特买酒店
由管理階層提供的照片费城曲特买酒店
Quatermain Gardens
往前往下
12345616
Hi.Frank, We are joining a tour group in Joburg. Do you think the location of the hotel is good for sight seeing? 7
It is centrally located in the Sandton area. Johannesburg is not a safe area so I suggest you ask the hotel to assist with your sight seeing plans. Another tip is to get the hotel to collect you from the airport. There is a charge but safer to be collected by a reputable company.
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Good Day Kuda N, Thank you for your valued inquiry, we do not have inter-leading rooms but depending on the ages of the children we can place two single beds in one of our suites which are very spacious in the living room. Please advise if you are happy with this. Thank you Nonku Sithole Guest Relations Manager
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Предоставляют ли в отеле переходник для розетки?
Спасибо за Ваш запрос. Да мы действительно обеспечивают адаптеры в наших комнатах. Пожалуйста, просто просить для адаптера на прилавке регистрации отеля.
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價位
US$85 - US$144 (根據標準客房的平均房價)
地點
南非豪登約翰尼斯堡桑頓
房間數
104
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