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Best Western Irazu Hotel & Casino (聖荷西)

931 則評論
排名第 22 (共 80 家) 的聖荷西飯店
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旅客 (267)
360
全景 (6)
游泳池與海灘 (67)
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服務
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綠色領袖 銀級
物業設施
游泳池
有健身房的健身中心
免費停車
客房服務
免費高速上網 (WiFi)
餐廳
酒吧/Lounge吧
含早餐
Spa
乾洗服務
公用無線網路
室外游泳池
宴會廳
提供上網服務的商務中心
會議室
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桑拿
機場接送
殘障通行設施
洗衣服務
溫水浴池
禁菸飯店
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自助式洗衣服務
賭場與博奕
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Km 3 Autopista General Canas Edificio sur, La Uruca, 聖荷西 哥斯大黎加
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胡安‧聖塔馬瑞安國際機場11 公里
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931 則評論
444 張照片
29問與答
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這些評論是機器翻譯,原文為英文。 是否顯示機器翻譯?
Excelente服務。位置優越,但上次訪問時,服務台服務員略顯浮誇。這是一個五星級的位置,前台通常更親切和周到。但最近的服務員有一個自負的自以為是,可以不關心任何態度。我不喜歡為訪客收集數據的肆意行為。 。 。
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與這家飯店合作收集的評論
來自 Best Western Irazu Hotel & CasinoGuest Relations Manager Marjorie E 的回應
已於 2018年11月13日 回應
Dear Passenger48099836893, thank you so much for posting your charming comments about your stay with us. We are elated to learn that it was nothing less than excellent since you found our services so good and our location very convenient (we are 15 minutes from the airport, 10 minutes from downtown and from the country's best commercial and entertainment areas). We really thrive on our guests' total comfort, satisfaction and well being so we do everything we can to ensure that our guests have a very pleasant hotel experience. Please accept our most sincere apologies that this time, you found our front desk staff not up to your expectations. We are going to make sure that this never happens again because as we already mentioned, nothing is more important than our guests' total comfort and satisfaction, especially when they are members of our extend global family like yourself. We assure you that the reason they were collecting information from the guests when they check in is because the hotel policies requires it and we apologize that you did not liked it. It is always a pleasure being at your service and having you here with us. Thank you for making us your hotel of choice. We hope to see you back again soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
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前台工作人員在離開時記得我們的名字,非常令人印象深刻!其他工作人員幫助我們取出打印在電腦室的機票並調整我們房間的空調。工作人員是我多年旅行中見過的最好的! !
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與這家飯店合作收集的評論
來自 Best Western Irazu Hotel & CasinoGuest Relations Manager Marjorie E 的回應
已於 2018年11月9日 回應
Dear Ronfish12, thank you so much for sharing your lovely comments. We are elated and very proud to learn just how delighted you were with our staff's service because we really do thrive on our guests' total comfort and satisfaction. Our entire staff is completely committed to our guests; always complying with their needs and requests as quickly as possible and always doing it with big warm smiles across their faces so they can feel more than welcome and right at home. We want our guests to see you how happy and honored we are of having them here and of being able to serve them. It has been a pleasure having you as a guest. Thank you for staying with us. We really hope to see you back again in the near future. Warmest regards. Marjorie Espinoza. Guest Relations Manager
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非常受歡迎的位置,靠近SJO約15分鐘在早或晚時間交通緩慢。 。 。距離聖何塞市中心約10分鐘路程。 他們提供網球場,游泳池等 不錯的餐廳甚至隔壁就是Dennys。 漂亮的大停車場,有很多安全保障。 他們提供企業價格。 漂亮的AC房間
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來自 Best Western Irazu Hotel & CasinoGuest Relations Manager Marjorie E 的回應
已於 2018年11月8日 回應
Dear roadadvisor, thank you for posting your very nice comments about your stay with us. It makes us very happy knowing that it was so good and comfortable and that you felt more than pleased with our accommodations and services because we really do thrive on our guests' total satisfaction and well being. We always make sure that our guests have everything they might need because we really strive to make them feel more than welcome and right at home. It has been a pleasure being at your service. Thank you for choosing us. We would seeing you back soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
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有泳池景房。不錯的酒店。多語種的工作人員非常感謝。客房服務人員每天都很棒,我的房間一塵不染。謝謝Evelyn Z每天打掃我的房間。你是最好的。 Denny的餐廳實際上很貴。我肯定會建議住在這裡,並將自己留在這裡。謝謝全體員工。我的訪問是為La Raza 40保齡球錦標賽。
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來自 Best Western Irazu Hotel & CasinoGuest Relations Manager Marjorie E 的回應
已於 2018年11月7日 回應
Dear Pioneer584331 , thank you for posting your very charming comments. We are more than thrilled to learn that this was your second stay with us because it makes you part of our extended global family and it shows us just how much you liked our hotel the first time you stayed. This is truly rewarding because nothing is more important for us than our guests' total comfort, satisfaction and well being.We are very proud to have a wonderful staff with people like Evelyn Z whom are always going above and beyond for our guests. It is always a pleasure being at your service. The entire team will be looking forward to your next visit. Thank you for making us your hotel of choice. Warmest regards. Marjorie Espinoza. Guest Relations Manager
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我總是在那裡感受到歡迎。特別是每天清理我房間的團隊,特別感謝他們。前台也是一個完美的工作,可以在15:00之前的入住時間之前進入房間。正如我一直提到的一輪服務
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與這家飯店合作收集的評論
來自 Best Western Irazu Hotel & CasinoGuest Relations Manager Marjorie E 的回應
已於 2018年10月22日 回應
Dear rcluesener, thank you so much for posting your delightful review. We are elated to learn that as always, your stay with us was nothing less than perfect. This is truly rewarding because it lets us see that you are already part of our extended global family since you usually stay with us, and it also lets us see just how much you like and enjoy staying at our hotel. There is nothing more important than our guests' total comfort, satisfaction and well being so we strive to provide our guests with everything they might need, from the most comfortable accommodations and services, to having a very attentive and friendly staff who are willing to go above and beyond for them as you were able to see for yourself. It is always a pleasure having you as a guest. Thank you for making us your hotel of choice. We will be looking forward to your next visit. Best regards. Marjorie Espinoza. Guest Relations Manager
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所有照片旅客客房與套房游泳池與海灘餐飲家庭與遊樂區商務中心與會議室
特別由 TripAdvisor 委託拍攝的專業照片Best Western Irazu Hotel & Casino
The Standard King Room at the Best Western Irazu Hotel & Casino
由管理階層提供的照片 ()Best Western Irazu Hotel & Casino
Standard Room Pool View at Best Western Irazu Hotel & Casino
Night City View From the Room
alfombra vieja con olor de mofo insoportable
micro frigobar apagado y vacío!
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12345623
Is there free shuttle to the air port
No, there isn't a free shuttle. They do have a shuttle but it was around $8 per person. I remember that there were transportation options on Expedia that were cheaper. If you do use the hotel shuttle, make sure to confirm. We used their shuttle from the airport to the hotel and they showed up 45 minutes late!
1 次推薦
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Does this casino have craps tables ?
The casino is attached but I never went in so I can't say what is there.
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Is the airport shuttle free?
It was free when we were there but they have since instituted a charge. Seems from answers here it is now $8. I paid $30 to get to my initial hotel in downtown San Jose so that still seems like a bargain. Depending on how many people in your group if you can get a flat rate. Even the dental office that offers airport pickup charged $30 and this was a few years ago.
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que sería el desayuno que ofrecen?
Huevos revueltos o puede solicitar tortilla con los vegetables que desee, frijoles o habichuelas negras, variedad de frutas (depende de la época), jugos de frutas, panecillos, yogurt y muy buen cafe.
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Does this hotel have a guest laundry (washing machines and dryers)?
Yes, it has something like a laundromat near the Spa
2 次推薦
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往前往下
123456
往前往下
11
價位
US$80 - US$137 (根據標準客房的平均房價)
又稱為
best western irazu hotel san josebest western hotel irazubest western san josesan jose best western
過去稱為
Best Western Plus Irazu Hotel & Casino
地點
哥斯大黎加聖何塞省San Jose Metro聖荷西
房間數
194
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