Tamarindo Diria 海灘渡假飯店 (塔瑪琳多)

Dear Richard P, Thank you very much for your five star review! On behalf of the hotel management, we would like to thank you for your loyalty to our property and thank you for making other people aware of our great hotel facilities and services. We aim to be the best accomodation option in Tamarindo and we will always do our best in order to achieve this goal. We look forward to your next visit in the not too distant future Warm regards.

優越的地理位置

最近在Tamarindo Diria酒店住了6天，因為在這裏過得很愉快應該再多訂一周的。從243房間能看見壯觀的日落，還能看見海灘、海洋以及花園，真的很棒。食物很棒，職員很樂於助人。在這附近還有兩家也屬於這個集團的酒店，你可以用那裡的設施，但是那裡沒有這家酒店的海景。馬路對面的那家，有至少兩個超級大的泳池，很平和，小泳池很安靜。飯質量很高，職員為了讓我們感覺到受歡迎做了一切的努力。明年還會再來這裏的，來享受這裏的景色、很棒的天氣以及這個國家的可愛的風景。

來自 Tamarindo Diria 海灘渡假飯店Guest Relations Manager MariaTDBR 的回應

已於 2016年3月11日回應

Dear Jugface, Thank you so much for having selected Tamarindo Diria and for taking the time to share your review regarding your stay with us. We cannot thank you enough for the great comments regarding your experience with us and for highlighting the excellent food and service provided by our staff members. Words cannot express how happy we feel when we receive such positive feedback from our guests as that is always our aim. Thank you for your wonderful review and we are looking forward to welcoming you again in the not too distant future!

不錯的酒店，優越的位置

我喜歡這家酒店。房間乾淨，朝向一個花園區，附近有成人遊泳池。遊泳池區很漂亮 - 唯一的問題是遊泳池四周的瓷磚濕的時候會非常滑，早晚會發生一次意外。遊泳池很好，有一個池邊酒吧，酒吧招待Jean為人超級好。自助早餐是最好的。有你想要的任何東西，都非常美味。從餐廳看到的景色非常好 - 有藍色的大海，白色的沙灘和五顏六色的鳥。這家酒店被一條繁忙的街道隔開了，但始終都有一個保安人員在執勤，他會攔下車，看着你安全地穿過馬路。

來自 Tamarindo Diria 海灘渡假飯店Guest Relations Manager MariaTDBR 的回應

已於 2016年3月3日回應

Dear Alexnana1, Positive reviews are always a delight to receive. We much appreciate your nice comments about your recent stay at our hotel. All the team here at Tamarindo Diria works very hard to ensure that each of our guests leave us feeling satisfied and relaxed. We really hope that you and your friends will give us the pleasure to welcoming you again as our guests in the not too distant future. Warm regards

非常棒的度假勝地

Tamarindo Diria酒店位於Tamarindo大街的中心位置，周圍有許多很棒的餐廳。強烈建議住在靠近路的一邊，而不是海洋的一邊，因為那邊的房間更新更漂亮。這家酒店的綠化很漂亮，而且大樓里至少有4個遊泳池，如果你喜歡的話，可以去那些只對大人開放的遊泳池。自助早餐的種類非常多，而且餐費已經包含在了房價內。旅行諮詢台對計劃短途旅行非常有用。我們對這家酒店如此高的質量感到非常驚訝。

來自 Tamarindo Diria 海灘渡假飯店Guest Relations Manager MariaTDBR 的回應

已於 2016年2月15日回應

Dear Bahamas242, Thank you very much for your five star review! It is always very rewarding to share positive feedback with our team. It has been sincerely a pleasure to have you and your family as our guests and we are delighted to know that you have fully enjoyed your stay with us. We really look forward to your return in the not too distance future. Warm regards.

除了服務其它都很好

這家酒店位於塔馬林多的市中心。從紀念品商店到飲品店,附近都有。房間超級乾淨。我可能從來沒有住過這麼乾淨的房間!海灘上的日落是美極了!海灘和庭院都漂亮極了,儘管有帶狗來的人,離開后也不清理。免費早餐分量十足,很美味。我期待有大陸式的早餐,但酒店的自助餐只提供美國和哥斯達黎加的食物。大部分的遊泳池都很乾凈,只有成年人才能去泳池,酒店的另一邊有個更大的泳池。這裏的按摩服務40美元(約245.88元)一小時。這裏的缺點就是服務很差。我記得只有兩個人人挺好的:一個是在早餐區服務的男人(他站在朝沙灘那邊),另一個是在前台服務的女孩。…

來自 Tamarindo Diria 海灘渡假飯店Guest Relations Manager MariaTDBR 的回應

已於 2014年8月12日回應

Dear Young Traveler, Thank you so much for taking the time to share your recent experience at Tamarindo Diria Beach Resort Hotel. Guest feedback is always of paramount importance to us. First of all, we are delighted you enjoyed our property facilities and privileged location, which indeed is close to most Tamarindo’s main attractions. Thanks for mentioning our inspiring Sunsets views, which definitely transport our guests to a peaceful state of mind. We also appreciate that you underline our wonderful and well kept grounds. We appreciate the art of landscape from the Hotel's owners to the seasonal gardener; our team takes pride in creating art in our gardens, always in harmony with our natural environment. Nevertheless, we are sincerely disappointed to hear of your service experience at our Hotel, in fact, this is not synonymous with our customer service goal, which is to offer each and every guest an amazing stay that best reflects Costa Rica’s charm hospitality. It is regretful that you did not experience this during your stay. We also apologize for the challenges experienced during the service of buffet Breakfast; this has been already shared with our Food & Beverage Manager for his follow up for resolution. Our Front Desk Manager is also addressing your feedback with his team, for immediate Guest service improvement. Again, thank you for your thoughtful feedback, it has provided our management with an opportunity to address areas of concern and make improvements. We really look forward to your next visit in the near future. Warmest regards.

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