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La Quinta Inn & Suites Knoxville Airport (Alcoa)

650 則評論
排名第 2 (共 15 家) 的Alcoa飯店
旅客 (47)
客房與套房 (13)
餐飲 (9)
優等證書
關於
地點
清潔與衛生
服務
划算度
優等證書
物業設施
游泳池
免費停車
免費高速上網 (WiFi)
含早餐
有健身房的健身中心
乾洗服務
允許攜帶寵物 (可帶狗/寵物)
公用無線網路
室內游泳池
接駁車服務
提供上網服務的商務中心
提供早餐
機場接送
殘障通行設施
洗衣服務
溫水游泳池
禁菸飯店
精通多國語言服務人員
自助式洗衣服務
電動車充電站
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客房特色
套房
客房內冰箱
家庭房
微波爐
禁菸房
空調設施
不可不知
飯店風格
時尚風格
商務
飯店星級
650 則評論
75 張照片
8問與答
0 客房秘訣
旅客評等
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  • 15
月份
旅客類型
語言
  • 篩選
  • 中文 (繁體)
這些評論是機器翻譯,原文為英文。 是否顯示機器翻譯?
這是一個多麼令人驚歎的工作人員和酒店就住這家酒店是一個五星級的體驗我們肯定還會回來的! 他們向我們展示了最好的客戶服務,你總是熱情地打招呼並問他們是否可以滿足你的一切每次他們見到你! 我們有一個令人驚歎的體驗!
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與 La Quinta 合作收集的評論
來自 La Quinta Inn & Suites Knoxville AirportGeneral Manager FrontDesk_GM 的回應
已於 2017年8月7日 回應
On behalf of our team here at the La Quinta Inn & Suites Knoxville Airport, thank you for your incredible review! We are thrilled that our passion for hospitality really had a positive impact on your stay. In an area with so many choices, we believe that our helpful and professional service can make a real difference. We loved having you, and eagerly anticipate your next stay!
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乾淨的房間,很喜歡這裏的早餐。 員工很友好和周到。 牀很舒服。 沒有用過泳池但是以前來過這裏和喜歡這裏的游泳池。 無綫網絡有點慢但是總體而言對我們來說不是什麼大問題。
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與 La Quinta 合作收集的評論
來自 La Quinta Inn & Suites Knoxville AirportGeneral Manager FrontDesk_GM 的回應
已於 2017年8月7日 回應
Dear Angie, We hope that you had a great visit and enjoyed the time spent with friends! It's great to hear that our staff provided you with warm smiles and courteous assistance as well as comfy rooms. We are sorry to hear there were issues with the internet and are pleased that it didn't affect your stay. We hope that you will stay with us again at La Quinta Inn & Suites Knoxville Airport and get a chance to enjoy our relaxing pool facilities.
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前臺的工作人員,特別是renee ,表示是一個高質量的產品,優質的客戶服務。 我們到達的時候她帶我們去了那裏還有游泳池,吃早餐的房間,在那裏坐下來休息時給電子設備充電,等等。 她幫我們辦理入住手續的時候很快而且一直跟隨我們30分鐘後以確保房間令我們很滿意。 房間沒有什麼不妥的地方。 很大很漂亮,非常乾淨,很大的平板電視和牀很舒服。 如果你在城裏,這是你要找的地方。
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來自 La Quinta Inn & Suites Knoxville AirportGeneral Manager FrontDesk_GM 的回應
已於 2017年7月31日 回應
Dear Nellie, We know that many hotels can offer similar amenities as La Quinta Inn & Suites Knoxville Airport, but what can set us apart is our attention to the guest experience. We truly appreciate your recognition of our staff's efforts, specifically Renee, and we will make sure that we pass these praises along. Renee will be thrilled to know that she made such a difference in the enjoyment of your stay. We are glad that our accommodations and amenities were as good as our customer service. Thank you again for your five-star review and recommendation. We can't wait to welcome you back the next time you are in town.
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我們還有一個醫院我們的摩托車電池短路因爲炎熱的天氣。 酒店的工作人員竭盡全力來幫助我們獲取並更換電池。 前臺的工作人員也是非常好的不僅僅是這家酒店,但是我們住的所有其他方面。 還會再來的!
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與 La Quinta 合作收集的評論
來自 La Quinta Inn & Suites Knoxville AirportGeneral Manager FrontDesk_GM 的回應
已於 2017年7月27日 回應
Our front desk staff will be so excited to hear that they were such a memorable part of your visit! We know those unfortunate events happen and our staff is always ready to help solve them. We're also glad that the rest of your stay was enjoyable. Thank you for your awesome review! We can't wait to welcome you back to the La Quinta Inn & Suites Knoxville Airport!
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這是一個方便的住宿地方但那都是因爲我們的航班很早的。 我們很早就到了我們的房間並檢查是否可用。 第一個單獨的告訴我們說沒有,現在還不是。 挺好的。 正當我們準備離開總經理過去說事實上我們可以辦理登記手續。 不知道都發生了什麼事情。 我們去了房間和發現其中一個房間是打掃不充分(之前客人的衣服都是左邊)。 我們離開那個房間和回來的天和我們住的那個房間可以俯瞰內部的游泳池。 房間一股氯氣的味道聽孩子們玩耍的聲音。 我們在第二天早上離開430電梯出了所以我們住。 這是一個機場酒店來說還不錯。
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來自 La Quinta Inn & Suites Knoxville AirportGeneral Manager FrontDesk_GM 的回應
已於 2017年7月25日 回應
Thank you for the feedback regarding your recent stay. Being close to the airport is a beneficial attribute and we're glad it was convenient for you. We are disappointed to hear, however, that other aspects of your stay did not meet your standards. Please accept our apology that there was a mix-up at check-in. It is our intention to provide efficient service and we're sorry that the first guest room wasn't ready when you arrived and that the second room didn't fit your needs in terms of the chlorine smell and noise factor. Future guests will be grateful for your advice about commute time due to highway traffic. We would appreciate another opportunity to welcome you back and provide an even better experience the next time.
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往前
相簿類別
所有照片旅客客房與套房餐飲游泳池與海灘商務中心與會議室
Beka didn't recognize me in my suit right away. I clean up well.
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123
What is actually served for breakfast?
The usual. It's not gourmet like in Europe. The waffle thing, of course...cereal, fruit, eggs, etc.
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I would like to know if there is a lot of noise from the adjacent airport? Thanks
I heard no noise at all. I was surprised
1 次推薦
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I would like to know if there is a lot of noise from the adjacent airport? Thanks
No several of us spent 3 nights here in July. We were all on 3rd floor. No one had any noise issues. I will tell you we were not at hotel till 1 or 2 am however.
1 次推薦
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Do you offer a late check in, We will be staying one night but wont actually arrive until 2am or after.
Yes! We arrived at 6am and it was fine. However, we were prepaid and had called ahead, so I would suggest that you call and let them know you will be arriving late.
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Hi :) Would the Smokey Mountain Airshow be visible from the property?
I do not know for sure. You can see the airport clearly from the property, but I know nothing about the air show. Sorry!
0 次推薦
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12
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價位
US$91 - US$121 (根據標準客房的平均房價)
又稱為
fairfield inn knoxville alcoa/airport hotel alcoafairfield inn alcoafairfield alcoaalcoa fairfield inn
過去稱為
Fairfield Inn Knoxville Alcoa/Airport
地點
美國田納西Alcoa
房間數
89
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