Dear Global37578226896, Thank you for sharing your experience at The Majestic Hotel Kuala Lumpur, Autograph Collection. Please allow me to express my sincere apologies for the unpleasant experiences that you encountered. We have highlighted this matter to the relevant departments and it is our hope that you will give us the opportunity to better serve you in the future. Your feedback is integral to us as we continuously strive to meet guests’ needs and expectations. We appreciate the time you took to share your feedback and we look forward to serving you again soon. Should you require any further assistance, please do not hesitate to contact me directly. Sincerely, Alvin Khoo General Manager
Dear waynechee, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding to your stay experience. Please accept my apology. I will personally share this with the team and I will ensure this is not repeated. We certainly look forward to welcoming you back to the hotel again in the near future. Thank you. Kind regards, Alvin Khoo, Cluster Director of Operations
Dear xuxuzheng, Thank you for your kind patronage at The Majestic Hotel Kuala Lumpur and for taking the time to share this positive review. I am delighted to know that you have an overall enjoyable experience throughout your stay with us and greatly appreciate your kind recommendation of our hotel to the travel community. We look forward to welcome you back for another exceptional stay in the near future. Kind regards, Alvin Khoo, Cluster Director of Operations
Dear Tonylu23, Thank you for choosing to stay with us and for giving us such a wonderful review on TripAdvisor. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another remarkable experience during your next trip to Kuala Lumpur. Thank you Kind regards, Alvin Khoo, Cluster Director of Operations
Dear hongkongaise, Thank you for your kind patronage at The Majestic Hotel Kuala Lumpur and for taking the time to share this positive review. I am delighted to know that you have an overall enjoyable experience throughout your stay with us and greatly appreciate your kind recommendation of our hotel to the travel community. We look forward to welcome you back for another exceptional stay in the near future. Kind regards, Alvin Khoo, Cluster Director of Operations
Dear xuxuzheng,
Good morning and thank you for your inquiry.
Shuttle for KL Sentral starts from 5.55am from KL Sentral and the last trip from KL Sentral will be 11.55pm.
Starhill Line start from hotel at 930am and last trip from Starhill will be at 800pm.
Midvalley Line start from hotel at 930am and last trip from The Garden Mall entrance 800pm.
Regards.
