來自 Sofitel Kuala Lumpur DamansaraGuest Services / Front Office Mageswary N 的回應
已於 2025年2月4日 回應
Dear Explore03037713201, Thank you for your kind review. We are delighted to hear that you had a great experience at the 22nd-floor Executive Lounge and that Cassie and Ekbar provided excellent service. Your appreciation for our breakfast and dim sum selection means a lot to us. We also appreciate your suggestion for à la carte options during afternoon tea and dinner, as well as your interest in durian offerings. Your comment is valuable, and we will share it with our team for consideration. We look forward to welcoming you back for another enjoyable experience. Regards, N. Mageswary - Guest Experience
來自 Sofitel Kuala Lumpur DamansaraGuest Services / Front Office Mageswary N 的回應
已於 2024年9月3日 回應
Dear Climber24274466303, Thank you so much for your kind words! We are thrilled to hear that you had a very good experience with us. Your comment truly brightens our day and motivates our team to continue providing excellent service. We look forward to welcoming you back soon for another great stay! Regards, N. Mageswary - Guest Experience
2023 年结束之前终于和老同学见上了 ，感谢前台的Ms Jia Lin 和 Ms Chloe 推荐我们拿 Opera suite ，比起上一回我们去马六甲下榻的双人房这一次的套房来的比较亲近 ，让我们回到学生时代一起住在一起的感觉，更加促进了我们彼此的感情，而且大家聚在一间套房里的时间就更多了。预订当时我有告诉Ms Jia Lin 说这是高中同学聚会，没想到她安排的那么周到那么贴心，最让人惊喜的是床上的浴巾做的小动物～ 大象 、猴子 和小狗狗 ，感谢Jakir的创作力😉，大象寓意团结还有象征我们生肖的动物，意思更本就是要我们友谊长存😘 用着高级的咖啡机泡咖啡和充足的茶包享受我们下午茶，只是问了一声Toilet的水是否可以饮，前台马上就通知说他们会补充矿泉水，不一会水就到门口了效力真高，还有、还有小甜点刚好配上我们的茶点😋 Ms Jia Lin 推荐的萬春亭果然没让我们失望由其是我们荦食同学对那新鲜的顺克鱼好高评价，素食同学对美味的菜色也吃得津津有味, 饭后餐厅经理 还亲自来我们的桌问我们的晚餐是否满意，我其中一个同学说喝了那甜品后真叫个满足啊！隔天在Kwee Zeen 的早餐综合了每个人的口味没想到还素食角落🌱 最让人很暖心的是每一次见到大堂的每一个圆工都很热心迎人， Ms Ekbar 还很恭敬的祝我们有个愉快假期， 其实我们进出了好几回她们都是很礼貌的微笑的Greet 我们☺️ 回家前还去了LE Bar 叹了一口茶 总结就是高端大气酒店设计房间干净员工亲切和食物美味 下一次纪念日我会来尝试别的餐厅和佳肴
來自 Sofitel Kuala Lumpur DamansaraGuest Services / Front Office Mageswary N 的回應
已於 2024年1月4日 回應
Dear doubleJoy2, Thank you for sharing such a heartwarming and detailed account of your recent stay with us at Sofitel Kuala Lumpur Damansara. We are thrilled to hear that your high school reunion was a memorable and joyful experience, and we appreciate your kind words about our team and services. It's fantastic to know that Ms. Jia Lin and Ms. Chloe at the front desk played a part in recommending the Opera suite, which added to the closeness and nostalgia of your stay. We are delighted that the small towel animals created by Jakir brought an extra touch of creativity and symbolism to your experience, symbolizing the enduring unity of your friendship. Your compliments on the high-end coffee machine, tea selection, and the prompt response from our front desk team demonstrate our commitment to ensuring your comfort and satisfaction during your stay. We are glad that Wan Chun Ting lived up to your expectations and that the vegetarian corner at Kwee Zeen added to the overall positive experience. It's heartening to hear that our staff members, including Mr Ekbar, contributed to making your stay enjoyable and that their warm welcomes in the lobby left a lasting impression. We are excited about the prospect of welcoming you back for your next anniversary, and we look forward to exceeding your expectations once again. Wishing you and your classmates a continued joyful reunion and many more happy memories. Regards. N. Mageswary - Guest Experience
來自 Sofitel Kuala Lumpur DamansaraGuest experience GEM_SKLD 的回應
已於 2019年10月22日 回應
Bonjour Dery l, Greetings from Sofitel Kuala Lumpur Damansara! Thank you for taking the time to review your stay with us. We very much appreciate the positive feedback about the breakfast at Kwee Zeen restaurant, and I will share your kind words with the team. We hope to have the pleasure to welcome you back very soon. Warm regards, Emily Thiadens Guest Experience
來自 Sofitel Kuala Lumpur DamansaraGuest experience GEM_SKLD 的回應
已於 2019年10月12日 回應
Bonjour lifepapp. Greetings from Sofitel Kuala Lumpur Damansara! Thank you for taking the time to review your stay with us. We very much appreciate the feedback and we are glad to hear you enjoyed your stay. We hope to have the pleasure to welcome you again very soon. Warm regards, Emily Thiadens Guest Experience
Most hotels will take a deposit via credit card but not actually take the money out. That's what generally happens to me. I just check my statement to ensure that nothing was taken.
Hi, there is a 7-11 adjacent to the hotel. With regards to eateries, there are a few bars/restaurants located in the same mall (DC mall) that are open till midnight. Hope that helps.
