來自 Cross Hotel KyotoCross Hotel Kyoto CrossHotelKyoto 的回應
已於 2020年1月27日 回應
Dear Jessica20161028, Thank you for choosing Cross Hotel Kyoto and for taking the time to write us your wonderful feedback on many aspects of your stay with us, especially the design of our hotel. The hotel’s exterior takes its inspiration from the lattices found on Kyoto’s machiya townhouses, and features facades complete with the townhouses’ distinctive double eaves. The lounge next to the lobby was designed to resemble the inner rooms of traditional Kyoto dwellings okuzashiki and its atmosphere encourages guests to relax. We are very happy to hear that you found the design beautiful. Thank you again for your positive review. We look forward to welcoming you back to us soon. Kind regards, Cross Hotel Kyoto
來自 Cross Hotel KyotoCross Hotel Kyoto CrossHotelKyoto 的回應
已於 2020年1月3日 回應
Dear Weinda, Thank you for choosing Cross Hotel Kyoto for your first trip to Kyoto and for taking the time to write a detailed review of your recent visit with us. We are very happy to hear that we lived up to your expectations and that you enjoyed many aspects of your stay with us. Thank you also for your special mention of our bath amenities. Our hotel is the first hotel in Japan to offer bath amenities by the luxury British skincare and spa brand “ilā”. We are delighted that you found them to your liking. We enjoyed having you as our guest. We look forward to the opportunity of welcoming you back to our hotel soon. Kind regards, Cross Hotel Kyoto
來自 Cross Hotel KyotoCross Hotel Kyoto CrossHotelKyoto 的回應
已於 2019年11月27日 回應
Dear Jet730798, Thank you for choosing Cross Hotel Kyoto and for taking the time to write us your feedback following your recent visit with us. We are delighted to hear your kind words on our convenient location and restaurant “KIHARU Brasserie”. KIHARU is open from early morning to late at night, and offers different menus according to the time of day. In the morning, our overnight guests can enjoy a buffet style breakfast with grilled ham, fresh salads and fruits, delicious soup and refreshing drinks; simple Japanese options such as rice and miso soup are also available upon request. At lunchtime, we serve "KIHARU’S LUNCH SET" which includes a variety of lunch plates; KIHARU Lunch Plate presents signature items selected from dinner menu, whilst Chef’s Course offers dishes ranging from appetizers to desserts. Our signature hamburger and gourmet salad lunch sets are also available. For dinner, guests have an array of dishes to choose from—these include small dishes with a focus on Southern French, Southern Italian (Sicilian), and Mediterranean cuisine, as well as large plates loaded with a variety of different foods that are meant to be shared by multiple people. It is great to see that you found the restaurant to your liking. Thank you again for your wonderful review. We look forward to welcoming you back to us soon. Kind regards, Cross Hotel Kyoto
來自 Cross Hotel KyotoCross Hotel Kyoto Cross Hotel K 的回應
已於 2019年9月17日 回應
Dear Vanc7552, Thank you for choosing Cross Hotel Kyoto and for your fantastic review. It is such a pleasure to read that your initial apprehension had turned into a great experience and that you enjoyed your stay so much that you would like to return to us on your next visit to Kyoto. We strive to deliver the best experience for our guests so it is always rewarding to receive compliments like yours that let us know that we are doing our job. Thank you again for your perfect rating. We look forward to the opportunity of welcoming you back to our hotel soon. Kind regards, Cross Hotel Kyoto
來自 Cross Hotel KyotoCross Hotel Kyoto Cross Hotel K 的回應
已於 2019年8月8日 回應
Dear Mengchi_lai, Thank you for choosing Cross Hotel Kyoto and for taking the time to write a detailed review of your recent experience with us. We are thrilled to read that you enjoyed many aspects of your stay with us including the location, accommodations, and breakfast. We would especially like to thank you for your mention of the dyson humidifier and the hair dryer. We spent a great deal of time in choosing the room equipment to maximize the guest experience so we are very happy to hear that you found them to your liking. We appreciate your sharing your wonderful review with other travelers. We are looking forward to welcoming you again very soon. Warm regards, Cross Hotel Kyoto
I did not experience any queue for the breakfasts at all. This will depend on whether the hotel is busy or not but I did not experience that problem. You could contact the notel and ask. I really enjoyed the breakfasts at the nice surroundings of their dining room.
Hotel breakfasts are usually dearer but it is a matter of convenience and having the variety of foods available.
They did offer this efficient service and my lg bag was waiting for me in Osaka when I arrived, I detoured en route to Nara and stayed there for one night and requested that they courier my bag to my hotel in Osaka.
