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美憬閣會安皇家國際飯店
Hotel Royal Hoi An, MGallery by Sofitel

1,519 則評論
排名第 86 (共 263 家) 的會安飯店
旅客 (1604)
客房與套房 (315)
視頻 (12)
優等證書

關於

會安排名第 86 (共 263 名) 的飯店
地點
清潔與衛生
服務
划算度
優等證書
物業設施
免費停車
免費高速上網 (WiFi)
游泳池
有健身房的健身中心
酒吧/酒廊
機場接送
提供上網服務的商務中心
會議設施
停車
免費網際網路
無線網路
公用無線網路
網際網路
屋頂游泳池
室外游泳池
餐廳
自助式早餐
游泳池畔酒吧
宴會廳
會議室
Spa
屋頂露台
禮賓服務
禁菸飯店
乾洗服務
洗衣服務
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客房特色
禁菸客房
套房
空調設施
房務
私人陽台
客房服務
迷你吧
平板電視
保險箱
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飯店星級
飯店風格
商務
Modern
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1,519 則評論
46 個問與答
0 客房秘訣
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+1
房間的設計很有格調。共有兩個游泳池,但是晚上六點就關閉了。這個時候剛好從外面回來很可惜。午夜之後櫃臺常找不到值班人員因爲只有一個人。但它的位置很好,就在古鎮上。
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+1
飯店精選
應該是會安古城最luxury的酒店,離日本橋約15分鐘步行距離,十分方便。客房又大又舒服,高床軟枕! 超喜歡前年開的新翼頂層露天泳池及酒吧。這是在會安古城範圍內唯一的天台池畔酒吧,可以遠眺古城,而且可欣賞日出和日落。 酒店員工都非常友善,早餐十分豐富,餐廳露天位就在河邊,很relax! 有時嫌外面太熱,可以在酒店池畔待到傍晚才去發掘古城。走累了,回去酒店休息再出發。度假感100分!
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來自 美憬閣會安皇家國際飯店Manager Hotel Royal H 的回應
已於 2019年3月27日 回應
Dear. YanOnThe RoadHk We are delighted to hear that you have enjoyed your recent stay with us. I am so pleased to read your comments about quality breakfast, our location and our staff, who really are there to cater for your every need. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward. Thank you for your compliments and support. We look forward to welcoming you and your family back in the near future. Sincerely yours, Henry Han Rooms Division Manager Hotel Royal Hoi An Mgallery by Sofitel
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在越南和柬埔寨旅行了兩周后,我希望在會安度過一個愉快的假期。這家旅館還行……遊泳池下午6點就關門,真讓人失望,而且俱樂部的休息室也很差。炎熱的夏天在會安的街道漫步后,沒有什麼比晚上回來遊泳更好的了。僅出於這個原因,我不會推薦或再回來。如果你決定住在這……根據俱樂部休息室的情況我不會選擇價格更高的房間。canapés 又冷又不新鮮……以下是好方面:服務員、空調、甜點/糕點……我們的房間很可愛。
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來自 美憬閣會安皇家國際飯店Guest Relations Manager Hotel Royal H 的回應
6 天前評論 已回應
Dear Simm05 Thank you for taking the time to tell us about your experience at the Hotel Royal Hoi An - MGallery I would like to extend our deepest apologies that your stay with us was disappointing and that we have failed to provide you with the very high levels of service and facilities for which our hotel is acclaimed. I am truly sorry to hear that your experience,especially pool closure time and Executive lounge quality, did not meet your expectation. Please accept my sincerest apologies. It is always our aim to instill in all members of our team the desire to make each guest welcome and the hotel a place of warmth and true hospitality. Please rest assured that I have reviewed with the concerned departments to provide sufficient training to ensure that it will not happen in the future. Again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager
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這是一家很漂亮的酒店,所在的位置很好,就在河邊,距離老城區只有步行距離。酒店的員工非常友好很樂於助人,這裏的自助早餐食物種類很多,非常美味。這家酒店實際上是兩棟大樓相連的。我們住在更新的那棟樓。酒店的房間很好,總是很乾凈,我們住在江景房,還有一個很好的小陽台。我不喜歡的是:浴室是房間的一部分,要使用廁所的時候, 就沒有太多的私人空間了。酒店比較低的泳池現在還在維修,所以沒有公開使用。房間和樓層之間的隔音材料不是很好,如果你是輕度睡眠者的話,可能會受到影響。
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來自 美憬閣會安皇家國際飯店Guest Relations Manager Hotel Royal H 的回應
3 週前評論 已回應
Dear Susan L, Thank you very much your comments regarding your stay at the Hotel Royal Hoi An - MGallery Hotel Collection. We are truly pleased that you have enjoyed your stay with us. Especially thank you for your kind compliments to attentive staff and breakfast. I will share your comments with our team. We also appreciate your feedback which should be improved for better service and for providing the more pleasant experience to the guests. Please rest assure that the feedback has been already reviewed with concerned department to raise our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be with us in Hoi An. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager
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酒店很恢宏,無可挑剔。風格和裝飾都很漂亮,工作人員彬彬有禮,和藹可親。屋頂遊泳池是下午遊泳和喝酒的理想場所。地面遊泳的瓷磚是我見過的最精美的。自助早餐很好吃。旅館的位置能步行到古城很方便。
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來自 美憬閣會安皇家國際飯店Manager Hotel Royal H 的回應
已於 2019年6月2日 回應
Dear Megan C Thank you for your recent stay at the Hotel Royal Hoi An Mgallery by Sofitel. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about the facilities and staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back soon. With kind regards, Henry Han Rooms Division Manager Hotel Royal Hoi An Mgallery by Sofitel
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往前
價位
US$96 - US$211 (根據標準客房的平均房價)
地點
越南廣南省會安
房間數
187
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