來自 Laluna Hoi An Riverside Hotel & SpaTổng giám đốc Thanh Nguyen 的回應
已於 2024年1月20日 回應
Dear Sherpa65210559194, Warmest greeting from Laluna Hoi An Riverside Hotel & Spa. Thank you so much for choosing Laluna for staying in Hoi An and taking the time to give us this detailed review and rating. We are glad that you had enjoyed overall our service. We are happy to read your positive review and to be honored to serve you. Hope to welcome back you again. Have a nice day! Best regards, Laluna Team!
來自 Laluna Hoi An Riverside Hotel & SpaTổng giám đốc Van Nguyen 的回應
已於 2023年7月12日 回應
Dear Departure31195060806, Warm greetings from the Laluna Hoi An Riverside Hotel & Spa. Thank you so much for your perfect rating and may we take this opportunity to express our sincere thanks to your stay and wonderful review about us. We do appreciate and be proud of your all compliments. We are pleased to note that your experience at Laluna Hoi An met your expectations and that you had a pleasant and comfortable stay with the service from heart of our team. These kind words will be passed to entire team to encourage them keep up their good work. Thank you once again and we truly look forward to host you again in another wonderful stay. All my best, Mrs Van Nguyen General Manager
來自 Laluna Hoi An Riverside Hotel & SpaTổng giám đốc Van Nguyen 的回應
已於 2023年5月30日 回應
Dear Shu-Ya Lin, Thank you for sharing this glowing review. We are delighted to hear about your experience at Laluna Hoi An Riverside Hotel & Spa! We truly appreciate your kind words regarding our team and breakfast service. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future. Have a fantastic day! Best regards, Mrs Van Nguyen General Manager
來自 Laluna Hoi An Riverside Hotel & SpaGeneral Manager LalunaRiverside 的回應
已於 2020年1月6日 回應
Dear Valued guest, Happy New Year from Laluna Hoi An Riverside Hotel & Spa! Thank you very much for your high ranking us five-star here on Trip Advisor. I would take this opportunity to express our appreciation for sharing your opinions about our Hotel Location and good service from our team as well as guestroom comfort and other benefits on Trip Advisor. We look forward to serving you again in the near future. Warm regards, Danny General Manager da.pham@lalunahoian.com