Not certain but in Turkish resort hotels it would usually mean all meals and include snacks and local drinks. Email them - I'm sure they would explain.
Hi my name is Sharon whelehan I've booked to go to your hotel in August and both myself and my husband are so looking forward to it,I've booked the deluxe room "could u tell me about it and send me a picture,thank you.looking forward to seeing you in August.
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來自 chitwan138 的回應 | 評論此物業 |
please check my review for the photographs, it is an amazing property, i am sure you will have a great time.
Hi, I have been reading the reviews of your hotel on trip advisor with a view to booking short holiday, but from what I have read, I am disappointed that you do not appear to supply bottled water to the rooms unless it is paid for, ( at extortionate prices), nor tea / coffee facilities, or safe free of charge!.
For a so called 5* hotel that is not a very good service, all Turkish 5*, & for even most 4*hotels I have stayed in over many years have all supplied all this and more for no extra charge, and as for charging people for things they have already paid for when they bring it back to the hotel, E.g. Water and snacks, that is a disgrace and is not acceptable practice and should not be tolerated by guests staying there.!!!!
Get your act together and provide a 5* service like a 5* hotel should provide, as with the things I have read about the hotel I would rate it as at best 2*! & you are getting a bad reputation because of appearing to have a greedy and uncaring regime.
來自 Guestrelations09 的回應 | 物業代表 |
we do provide small bottles of water and tea/ coffee facilities in our superior and deluxe rooms. As we offer bed&breakfast and half board,it means all drinks are extra aswell bottled water in the restaurant and... 更多
we do provide small bottles of water and tea/ coffee facilities in our superior and deluxe rooms. As we offer bed&breakfast and half board,it means all drinks are extra aswell bottled water in the restaurant and bar.
Sadly to read your opinion based of what some other people write and that you don't experience our hotel yourself
Hopfully we still can welcome you one day