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格雷普韋恩酒店 (瓦拉納西)
Grapevine Varanasi

278 則評論
排名第 5 (共 111 家) 的瓦拉納西飯店
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員工非常熱情好客。早餐時的Mrityunjay先生知識很豐富。WiFi很糟糕。食物質量一般。主廚應該熟悉國際菜肴,否則他們應該從菜單上把這些菜撤了。他們還應該為疲倦的旅行者們增設更多設施。
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來自 格雷普韋恩酒店Front Office Manager VishalDVNS 的回應
3 週前評論 已回應
Dear Mr. Jatinder Ahluwalia, Greetings from Hotel Grapevine, Varanasi! We thank you for choosing Hotel Grapevine as your preferred choice of accommodation in Varanasi and sharing your valuable feedback with us. We are truly delighted with your generous compliments about the experience of our prompt services and affectionate hospitality. Your feedback about Wi-Fi services as well as International cuisine is well noted & corrective measures have been taken to resolve it permanently. Your valuable feedback is shared with the entire team as an encouragement to deliver the continued level of services to all our esteemed valued guests. We are awaiting to welcome you again soon at Hotel Grapevine, Varanasi. Kind Regards, Vishal Dwivedi
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格雷普韋恩酒店位於河對岸。往返酒店的交通費用昂貴。房間的大小和裝飾給人留下了深刻的印象。客房很寬敞,有着現代化的設計。酒店的食物很貴但很好。我們在餐廳受到了Antotoash提供的很棒的服務。
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來自 格雷普韋恩酒店Front Office Manager VishalDVNS 的回應
已於 2018年8月4日 回應
Dear Mr. Kalai S, Thank you for giving us your valuable time to review on tripadvisor – we are delighted you had a truly comfortable stay with us. My colleagues and I consider ourselves fortunate to have the opportunity to work in such a beautiful hotel and create lasting unforgettable memories for our wonderful guests like you. Nothing inspires us more than receiving such encouraging feedback. We are grateful for your kind comments about the services given by our staff Ashutosh from dining room. I have shared your compliments with my entire team, whose efforts made this possible. We look forward to welcoming you again at Grapevine, Varanasi. Kind Regards, Vishal Dwivedi
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酒店員工不合作!我記得他的名字是克里希納,是前台的一名員工。他們希望我們每點一次客房送餐服務就結一次賬單!客房服務人員每次送餐的時候都會送來賬單讓我們結賬!每家酒店都會送帳單,但我們在別的地方只需簽好名字然後送回給他們就可以了!最後退房的時候會一起結算。我從未有過這家酒店這樣的經歷!我住過很多家5星級酒店,但除非我辦理退房手續,否則他們從來不要求我付款。
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來自 格雷普韋恩酒店Front Office Manager VishalDVNS 的回應
已於 2018年7月19日 回應
Dear Mr. Srivastava, Greetings from Hotel Grapevine, Varanasi! We thank you for choosing Hotel Grapevine as your preferred choice of accommodation in Varanasi and sharing your valuable feedback with us. We have made a note of your comment with concern regarding your payment issue at the time of order. As per our hotel policy if guest checked-in without luggage so there is instruction to pay at the time of order itself. The issue highlighted by you has been taken up sternly with the concerned staff. Trust this lone incident in no way would dilute your association with the Grapevine, Varanasi. We will make sure that you carry back better memories of your visit with us in the future, and towards this please allow us to be of service to you once again. It was indeed a pleasure to have you with us and we look forward to welcoming you back to Grapevine, Varanasi soon. Kind Regards, Vishal Dwivedi
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最近從瓦拉納西機場去辛格勞利的時候在這家酒店住過,坐落在神聖的恆河邊。遠離市中心的嘈雜。但是打車去市中心或是機場很方便。酒店的停車場很充裕,裏面很漂亮,菜品很可口。房間很寬敞,裝潢的很好。是瓦拉納西市的一個好選擇。
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來自 格雷普韋恩酒店Front Office Manager VishalDVNS 的回應
已於 2018年6月3日 回應
Dear Mr. Abhijit L, Thank you for sharing your feedback on TripAdvisor and for your kind words of appreciation. We are delighted that the hotel, it’s service standards and food were up to your expectations. Your kind words of appreciation have been shared with the Management Team . Thank you for this encouragement. It was indeed a pleasure to have you with us and we look forward to welcoming you back to "Grapevine, Varanasi" soon. Kind Regards, Vishal Dwivedi
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這次體驗還不錯,但是他們應該更多關注通過app軟件預訂的客人...我通過booking.com預訂的,但是他們沒有給我安排房間,當我問及的時候,他們開始找各種借口...
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來自 格雷普韋恩酒店Front Office Manager VishalDVNS 的回應
已於 2018年4月26日 回應
Dear Reviewer, Thank you for sharing your feedback on TripAdvisor and for your kind words of appreciation. I do thank you for your time to intimate us about your experiences at Grapevine. We have made a note of your comment with concern regarding your room allotment. The issue highlighted by you has been taken up sternly with the concerned staff. Trust this lone incident in no way would dilute your association with the Grapevine, Varanasi. We will make sure that you carry back better memories of your visit with us in the future, and towards this please allow us to be of service to you once again. It was indeed a pleasure to have you with us and we look forward to welcoming you back to Grapevine, Varanasi soon. Kind Regards, Vishal Dwivedi
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SUPERIOR ROOM KING BED
由管理階層提供的照片 ()格雷普韋恩酒店
Superior Room
由管理階層提供的照片 ()格雷普韋恩酒店
Superior Room
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The room we stayed is just okay for two. If it is a small child it may still be manageable. Since your boys are slightly older, it is better to talk to the hotel if they have bigger room to accommodate all four.
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Are you close to Hotel Suryauday Haveli please. Thank you.
kya family ko lekar aa sakte hai...aur prize kya hai family room ka 1 day ka
It is a good place to be away from the hum drum of the ghats. If you are traveling in a small vehicle then the ghats are just across the bridge. Till Innova the ghats are not far. For Tempo Traveller onward one have to go around. Good place for family. They are opening up the swimming pool very soon.
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Dear Guest, Greetings of the day.....!! yes 3 days is enough to visit all Varanasi scenic places, we are located 9 km away from the all main Ghats, our premium rooms are equipped with all modern facilities & room size is 350 Sq.Ft. both type of bed option Twin & Large available, in breakfast we have all of the option which you have raised in question, yes we do have Free wifi, 2 Bottle water 500 ml & tea-coffee maker for all rooms, near by there is local shopping center, we have a multi-cuisine restaurant which name is "AARZOO" there is both option for meals Ala-carte & Buffet. Kind Regards, Vishal Dwivedi Manager Front Office
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Sorry I don't know as I used the hotel taxi from the airport and a local guide with tuk tuk for running around.
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價位
US$67 - US$118 (根據標準客房的平均房價)
地點
印度北方邦Varanasi District瓦拉納西
房間數
65
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