來自 Sheraton Hong Kong Tung Chung HotelGuest Services / Front Office Mathew O Young 的回應
已於 2024年6月18日 回應
Dear Jet27588176535, Thank you for sharing your stay experience. We will be sure the commend Yanli for her amazing work as always. She really is a superstar when it comes to making our guests feel at home. We cannot wait to welcome you back! Until Then! Regards, Mathew O'Young Loyalty Supervisor
來自 Sheraton Hong Kong Tung Chung HotelGuest Services / Front Office Alex Chung 的回應
已於 2022年8月21日 回應
Dear ThomanL1, We are honored to have been given an opportunity to serve you. While striving to meet your expectation, we are pleased to hear that you have enjoyed your stay with us. Your kind comments are a great encouragement to our entire team. We look forward to welcoming you back to our community again soon. With best wishes, Alex Chung Assistant Loyalty Manager Sheraton Hong Kong Tung Chung Hotel
來自 Sheraton Hong Kong Tung Chung HotelGuest Services / Front Office Alex Chung 的回應
已於 2022年8月21日 回應
Dear 976917581, We truly appreciate the time taken to leave us these pleasing compliments and valued feedback. We are delighted to hear that you had enjoyed our services and facilities. We very much look forward to having you back to our community again. With best wishes, Alex Chung Assistant Loyalty Manager Sheraton Hong Kong Tung Chung Hotel
來自 Sheraton Hong Kong Tung Chung HotelGuest Services / Front Office Alex Chung 的回應
已於 2022年7月12日 回應
Dear Lau S, Thank you very much for your kind words and we are pleased to have accommodated you with joy and memory. We are all much honored to have received your compliment that made every single one of us encouraged to strive for service excellence. We look forward to your next visit to our community in a not too distant future. With best wishes, Alex Chung Assistant Loyalty Manager Sheraton Hong Kong Tung Chung Hotel
Not to my knowledge. I have had my laundry done at the sheraton, but there's also a laundry place opposite the hotel. They have self-serve and dry-cleaning options. It is very convenient!
Yes! They have regular airport shuttles. They also have shuttles to the nearby Citygate Mall and MTR station. However, the mall and station are within walking distance (approx. 10 mins). Transportation is very convenient.
Since April 22, 2024, the Hong Kong Government's Eco-bill has taken into effect and limited hotels and restaurants on their usage of all items containing plastic. Our hotel rooms. alternatively, have been equipped with a water purifier for our guests' safe consumption.
We generally suggest our guests to take a taxi/Uber to the Disneyland Park directly since our geographical location is quite close. The park opens at 10am and the MTR can prove to be a congested in the mornings, so taking a taxi over and taking the MTR back will allow for a smoother itinerary and a full experience of the Disney-themed Metro.
The Hotel Shuttle Bus operates starting at 06:45am from the Hotel to the Airport. Alternatively, a taxi takes about 15mins and around $60-$80 HKD in total. Our associates are available to help you hail one at any time.
