The staff where forever asking after our well being and if there was anything more they could do. During a power outage (out of their control) they walked us 80 metres to their sister hotel for breakfast. Definitely worth asking for a quiet room as...更多
Basically this hotel ticks all your needs. Great location, neat & well maintained, Great staff, comfortable rooms, a good breakfast.I would definitely stay here again in the future as you don't require more then this for a traveller who will be out most of the...更多
The staff were incredibly helpful and went above and beyond for us. The rooms were very spacious and clean. It is in a very good location-close to the lake and many shops. The breakfast was very nice- all seven of us would highly recommend it.
It was pleasant while i was staying in Phoenix Palace Hotel.
Staffs were friendly and helpful, especially receptionist.
The room was clean and tidy, It is big enough for solo or couple traveler.
Definitely will stay here next trip in Hanoi.
Does this hotel has a common area for socialising with other back packers?
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There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the... 更多
There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the backpackers area is about a 10 min walk. Hope this helps :)