Dear Sjors H, Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant one. I am also very delighted to hear that our staff made you feel at home and I am certain that they enjoyed catering to your needs as much as you enjoyed your stay. I will be sure to let them all know how much of an impact they made on your experience. Thank you once again for sharing and we look forward to welcoming you back soon. Regards Anthony Chege
Dear Lalindra D, Thank you very much for finding the time to share this wonderful feedback about your experience and the service received during your recent stay at the Kampala Serena Hotel. We greatly value guest feedback as it helps us improve on our day to day service delivery. We are indeed humbled that you recommend our hotel as “good value and worth a visit, and we look forward to hosting you once again. Sincerely, Anthony Chege.
Dear Raywaldron26, Thank you very much for taking the time to review and share your wonderful experience, we are delighted to hear that you are having a pleasant stay. I am happy to hear that our staff made you feel at home and I am certain that they enjoyed catering to your needs as much as you enjoyed your stay. I will be sure to let them all know how much of an impact they made on your arrival experience. Thank you once again for sharing this wonderful experience with fellow travelers, please enjoy the rest of your stay. Regards, Anthony Chege.
Dear Thebridges112, Thank you very much for choosing Kampala Serena Hotel during your recent visit to Uganda and for taking the time to write such a glowing review of our property and exceptional service! As a member of the Leading Hotels of the World, we continuously strives to meet all our guests needs while exceeding their expectations and we are delighted to hear that we are keeping our commitment. Sorry to hear about the long trip from the only International Airport however, with the newly opened Entebbe Expressway, we are hopeful that the trip will be shortened by half the time. Thank you very much once again for sharing this amazing review and we look forward to welcoming you back during your next visit to Uganda. Sincerely, Anthony Chege