Dear 652shelaghm, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. It is wonderful to welcome you to the hotel and I am very pleased to read that you thoroughly enjoyed your stay with us. It all starts with a warm chocolate chip cookie welcome as our symbol of a warm and heart-felt welcome, again we are so pleased to read that you had a great time with us whilst attending your conference. We shall look forward to welcoming you back to Christchurch again in the future. Regards, David Wain
Dear RKensington, Many thanks for your positive review on your recent stay with Chateau on the Park, A DoubleTree by Hilton. I am very pleased that you continue to choose to stay with us and have been a loyal guest over the years. I am delighted to hear your feedback in regards to our room product and location as we continue to strive to provide unique and meaningful guest experiences. I do hope that you enjoy our constant improvements around the property and I look forward to welcoming you back again in the near future. Regards David Wain
Dear Gang C, Thank you for posting a review on TripAdvisor. I sincerely apologize that you encountered some inconsistencies whilst at the hotel and that your overall room experience did not meet with your expectation. Thank you for contacting us directly via our guest portal and please be assured that your comments have been addressed with the relevant department managers. Gang C, the team and I hope to have another opportunity to welcome you back on future stay. Kind regards, David Wain
Dear 527scottr, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. It is wonderful to welcome you back to the hotel and I am very pleased to read that you thoroughly enjoyed your stay with us. We continue to improve our guests experience and have a number of significant enhancements coming over the next 6 months. I do hope that we will see you back again shortly to indulge in our world famous Warm Chocolate Chip cookie. Regards, David Wain
Dear M S, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. It is wonderful to welcome you to the hotel and I am very pleased to read that you thoroughly enjoyed your stay with us. I am pleased to read you enjoyed our fresh rooms and buffet breakfast. I do hope that we will see you back again shortly to indulge in our world famous Warm Chocolate Chip cookie. Regards, David Wain