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伊麗莎白薩默塞特酒店 (墨爾本)
Somerset on Elizabeth Melbourne

1,067 則評論
排名第 44 (共 164 家) 的墨爾本飯店
旅客 (208)
360
全景 (10)
影片 (1)
優等證書

關於

墨爾本排名第 44 (共 164 名) 的飯店
地點
清潔與衛生
服務
划算度
優等證書
物業設施
有健身房的健身中心
免費高速上網 (WiFi)
游泳池
乾洗服務
室內游泳池
提供上網服務的商務中心
會議設施
桑拿
殘障通行設施
洗衣服務
溫水浴池
禁菸飯店
精通多國語言服務人員
自助式洗衣服務
門房服務
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客房特色
客房內冰箱
微波爐
空調設施
套房
小廚房
禁菸客房
不可不知
飯店星級
飯店風格
交通便利
家庭
飯店連結
造訪飯店網站
優惠與公告:3,000 住宿即可獲得 Ascott Star Rewards 點紅利點數
飯店優惠方案

位置

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周圍地區
中心商業區
墨爾本的巷弄充滿趣味,值得探索;即便你早已遊玩歸來,停下了疲憊的雙腳,美好的想象依然會盤旋於腦海中。這些巷弄穿過城市中心,經過咖啡店、酒吧、餐廳和精品店,你可以在沿途聽到人們舒心的談話,嗅到意大利濃縮咖啡的誘人香氣。看到鋪滿鵝卵石的巷子、年代久遠的啤酒吊桶,甚至還有大桶蒸燉的有機湯,你都無法相信自己的眼睛。街頭藝術充滿柏林特色,傘下的咖啡店散發出巴黎的氣息,在各種意想不到的地方遍布着小餐館,讓人不禁想起羅馬風情。你不妨先休息一下,然後跨過亞拉河前往南岸區——沿着人行道漫步,在河邊的酒吧小憩,沐浴着陽光,慢慢思考是去附近的賭場還是買票到墨爾本劇團看場演出。
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這家酒店的工作人員十分友善,這裏性價比很高,房間面積寬敞而且超級乾淨。酒店距離城市中心很近,我的房間是朝着街道的,風景不錯但是同樣的晚上的時候馬路傳來的噪音也不小。晚睡的人也許會覺得很吵但是這裏也可以選擇其他房型入住。
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來自 伊麗莎白薩默塞特酒店Assistant Guest Service Manager GuestServiceSomerset 的回應
1週前 已回應
Dear N9378QFpaulf, Thank you for choosing to stay at Somerset on Elizabeth Melbourne! We always love hearing positive feedback about our team. We are also delighted to hear that you had a great stay and found our property suitable for your needs. Next time you stay with us, be sure to join our new loyalty program ‘Ascott Star Rewards’ – it is free and simple to join – and the best part you automatically earn 3,000 bonus points straight away on sign up! Click our special offer link in our TripAdvisor listing for more information. We look forward to welcoming you back soon. Kind regards, Pauline Delos Trinos Assistant Guest Service Manager
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這裏的服務無可挑剔 - 出入酒店時受到的歡迎真是太好了,沒什麼麻煩的。招待處的復活節彩蛋也不錯。公寓大樓位於中央商務區的中心,非常好,房間(我們住在一個有兩張床的公寓)配備得很好。我們唯一的問題是浴室似乎有點過時,兩個浴室只有一個插頭,這意味着我們必須共用一個吹風機 - 這不是什麼大問題,但如果你待在那裡,確保房間不在4樓的健身房的盡頭。我想它是全天候開放的,我們被人們用重量訓練器材的噪聲吵醒了,他們把它們扔到地上,或者讓它們重重地落下來。
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來自 伊麗莎白薩默塞特酒店Assistant Guest Service Manager GuestServiceSomerset 的回應
3 週前評論 已回應
Dear Helen W, We love hearing such positive feedback about our team and our apartments, special mention of our"Impeccable service"! Thank you for sharing. We are certainly very lucky with our location being so close to Melbourne Central Train station, you can't get much more central than that! China Town is certainly a popular close by dining location for our guests. We look forward to seeing you again at Somerset on Elizabeth! Kind Regards, Udaya Herath, Assistant Guest Service Manager.
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我們在這家旅館里度過了三個幸福的夜晚。工作人員非常友好,在辦理入住和退房手續時都非常樂於助人。房間很乾凈,布置得很好。床和枕頭都很舒服。酒店距離所有主要的購物中心和食品銷售點都很近,步行就能到達。我們唯一抱怨的是街上的噪音,但它沒有打擾我們的睡眠,我們只是意識到了下面額外的道路噪音。我一定會一次又一次地住在這裏。
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來自 伊麗莎白薩默塞特酒店Assistant Guest Service Manager GuestServiceSomerset 的回應
已於 2019年3月15日 回應
Dear tootrue, Thank you for sharing your positive feedback further to your recent stay with us. I am so happy to hear that your stay with us was an outstanding and a special one. I am particularly pleased to know that you enjoyed the room accommodations and thank you for recognising specific aspects of our service and facilities that made a difference during your stay with us. For your next booking,please let us know in advance to allocate a room away from street side. We would like to invite you to become an Ascott Online Advantage Member, our membership allows you exclusive access to discounts and promotions at our Ascott, Citadines and Somerset serviced apartments all around the world. We are very much looking forward to welcome you back! Kind Regards, Udaya Herath Assistant Guest Service Manager.
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這家酒店位於中心位置,出行很方便,我們之前在這裏住過。然而這次入住的房間是不符合規格的—昏暗的照明、發霉的淋浴設備、從浴室淋浴磚上掉下來的水泥、很難靠近的破舊窗帘、窗帘其實也沒什麼用——世界上第二最糟糕的沙發和椅子(我仍然尋找最糟糕的),薩默塞特酒店早該翻新翻新了。更糟糕的是,我通過他們的雅詩閣俱樂部會員在網上預訂了的房間,當我登記入住的時候,他們沒有我之前入住過的記錄,儘管我8個月前還在他們的酒店住過。下次我們會選擇別的酒店入住。
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來自 伊麗莎白薩默塞特酒店Assistant Guest Service Manager GuestServiceSomerset 的回應
已於 2019年2月25日 回應
Dear Aido65, Thank you very much for taking your time to share your feedback.We are delighted to learn that Somerset On Elizabeth continues to be one of your preferred travel destinations when staying in Melbourne. Receiving such feedback from you motivates us to further improve our commitment to deliver good service. Thank you for your feedback regarding the quality of the rooms. I apologise for the inconvenience this may have caused throughout your stay. We have an ongoing maintenance and upgrade program and feedback like this is essential to allocating the resources of the program. I am happy announce you that we have already completed changing all curtains and blinds, also in the process of changing furniture and lighting. Please be assured I have forwarded your feedback onto my Residence Manager. From all of us at Somerset On Elizabeth Melbourne we hope to be able to welcome you again at one of our properties. Yours sincerely, Udaya Herath.
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酒店的位置卓越,價格合理,客房很大,還很安靜。對於希望住在墨爾本市中心的商務型旅客來說,這是一家非常划算的酒店。在4樓有一個很棒的小健身房,設備都很新。
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來自 伊麗莎白薩默塞特酒店Assistant Guest Service Manager GuestServiceSomerset 的回應
已於 2019年2月12日 回應
Dear 494stevenh, Thank you for glowing review about Somerset on Elizabeth. I am pleased to note your stay was satisfactory, enjoying the hotel's ideal location, and our facilities and services. We are always thrilled to get such positive reviews especially about our Facilities. I will be sure to pass on your feedback to our team. For your next Melbourne visit we suggest signing up to become an Ascott Online Advantage Member. This takes just 2 minutes and allows you access to year-long discounts and seasonal promotions for all Ascott, Citadines and Somerset serviced apartments worldwide. Thank you again for your review, we look forward to welcoming you back again soon. Warm regards, Udaya Herath
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往前
價位
US$105 - US$196 (根據標準客房的平均房價)
又稱為
somerset on elizabeth, melbourne hotel melbournesomerset on elizabeth hotel melbourne
地點
澳洲維多利亞省墨爾本中心商業區
房間數
135
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