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海曼島度假村 One&Only Hayman Island

排名第 1 (共 1 家) 的海曼島飯店
| Hayman Island Great Barrier Reef, 4801, Australia
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四月 9 四月 10
1 間客房,2 名成人,0 名兒童
旅客 (784)
游泳池與海灘 (118)
客房與套房 (108)
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    概觀

    • 很棒53%
    • 非常好22%
    • 一般13%
    • 5%
    • 糟透了4%
    2016 十二月 17
    “住在這裏,就在海曼群島”
    2016 十二月 5
    “兩人的豪華假期”
    免費無線網路
    含早餐
    游泳池
    海濱
    餐廳
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    健身中心
    Spa
    5 星級飯店
    所有飯店詳細資料
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    旅客評等
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    • 更多語言
    下文由TripAdvisor全球志願者翻譯而來, 查看 原始英文點評
    評論過2016年12月3日 透過行動裝置

    重複之前的評論讓我感到很煩且沮喪。負責酒店物業的總經理對酒店的聲譽以及顧客的體驗非常不尊重。應該正確地清潔房間,提高膳食和初級工作人員的標準,白天維護海灘和遊泳池區、甚至磨損的毛巾。 高級工作人員很好。總經理應該對提供一個四星級酒店的體驗,而不是一個天堂般的體驗而感到羞愧,除非他想收取四星級酒店的價格。更多

    推薦?
    來自 海曼島度假村General Manager Scott_Williams_the 的回應
    Google 翻譯

    Dear Tim, Thank you for your feedback, it is much appreciated. I am truly saddened to hear that your recent...更多

    下文由TripAdvisor全球志願者翻譯而來, 查看 原始英文點評
    評論過2016年11月8日 透過行動裝置

    在這裏休息了六個晚上。可愛的海灘,遊泳池和陽光。房間設計得很好,我們在三樓的瀉湖翼,景色非常美,我們非常高興。一個晚上不知道是誰一直在放歌一直到凌晨3點。我們投訴了,管理人員確保了不會再次發生。愛日落巡航。全體員工都很熱心,樂於助人。蔚藍的餐廳/海灘酒吧是神話般的地方。更多

    推薦?
    來自 海曼島度假村General Manager Scott_Williams_the 的回應
    Google 翻譯

    Many thanks for your great review of your recent stay at One&Only Hayman Island. I am pleased to hear that...更多

    下文由TripAdvisor全球志願者翻譯而來, 查看 原始英文點評
    評論過2016年10月30日 透過行動裝置

    我的評論和規範與其他人略有不同,因為我們是來自企業的客人,所以整個周末我們都覺得我們是在空中飄着的,因為我們的每一個需求都被滿足了。迎接工具豪華遊艇,而且遊艇和酒店裡都有歡迎的飲料。周五的晚上在花園裡享用晚餐,然後周六在遊艇上度過一天。在海灘上的星期六晚餐結束時,我們做了溫泉治療!這是一個完美的周末,謝謝!更多

    推薦?
    來自 海曼島度假村General Manager Scott_Williams_the 的回應
    Google 翻譯

    Thank you for your kind review. It’s wonderful to hear such positive feedback regarding your recent stay with us for...更多

    下文由TripAdvisor全球志願者翻譯而來, 查看 原始英文點評
    評論過2016年8月23日

    有一個且只有海曼才是最迷人的度假勝地。我們在那的時候有一個熱帶風暴,它仍然是驚人的美麗。那些餐廳中有三個餐廳的食物沒有達到國際標準,我們沒有去嘗試岩石街所以我們不能提供意見。這是如此的慚愧因為我們啷個都是美食家並且在一些世界上最好的餐廳吃過東西。員工,組織,設施首屈一指。我們把海曼貓從漢密爾頓帶出島並且這不會被員工指責,關注。更多

    推薦?
    來自 海曼島度假村General Manager Scott_Williams_the 的回應
    Google 翻譯

    Thank you for your kind review, it’s a true delight to hear that you were impressed with the resort facilities...更多

    下文由TripAdvisor全球志願者翻譯而來, 查看 原始英文點評
    評論過2016年7月18日

    我們來這裏拜訪我們在詹姆斯·庫克大學就讀碩士的女兒。我們經歷了一次特殊的遊覽,房間很棒,還可以欣賞美景。並且能直接走到沙灘上。我們覺得員工的服務和工作態度很棒。不要錯過坐着直昇機去懷特黑文旅行——這太令人難以置信了!更多

    推薦?
    來自 海曼島度假村General Manager Scott_Williams_the 的回應
    Google 翻譯

    It's a delight to read your complimentary review, Karen. I’m thrilled to hear you had an exceptional visit and had...更多

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    • 免費高速上網 (WiFi)
    • 飯店設施
    • 客房服務
    • 提供上網服務的商務中心
    • 兒童活動 (適合兒童/家庭)
    • 洗衣服務
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    • 含早餐
    • 乾洗服務
    • 會議室
    • 門房服務
    • 宴會廳
    • 精通多國語言服務人員
    • 會議設施
    • 托嬰服務
    • 客房設施
    • 空調設施
    • 小吧台
    • 觀光
    • 游泳池
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    • 有健身房的健身中心
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    問題與答案詢問問題
    holidayseeker_9
    Can you please tell me if towels are provided for the pool or beach or do we need to bring our own? Thank you
    2017年3月19日|
    答案 顯示全部 4 個答案
    來自 Scott_Williams_the 的回應 | 物業代表 |
    Thank you for your question. Yes, towels are provided for use at the beach and the resort pools. Looking forward to your arrival!
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    holidayseeker_9
    I plan to book a helicopter flight when we come in March for the day of our 30th wedding anniversary. What happens if the weather is too inclement - can the day be changed? Thank you Melissa
    2017年3月7日|
    答案
    來自 Scott_Williams_the 的回應 | 物業代表 |
    Thank you for your enquiry, we look forward to welcoming you to One&Only Hayman Island to celebrate your anniversary. If the weather is inclement, we can certainly amend the date of your helicopter tour.
    0
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    Sophie L
    Hello I am planing to go to this hotel from Sydney, may you please tell me the best way to get to this hotel and the best way to leave for Melbourne? Thank you very much!
    2016年12月20日|
    答案
    來自 Scott_Williams_the 的回應 | 物業代表 |
    Dear Sophie, Thank you very much for your message and interest in our One&Only Hayman Island Resort. I am delighted to inform you that there are daily flights into Great Barrier Reef Airport (Hamilton Island) from most... 更多
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