I stayed in your hotel a couple of years ago and it was very nice. I traveled with a group of friends from the NYC area. We ate in your dining room and enjoyed the food. I have to ask since it is still on my mind: Did you ever correct the tripping hazard in the front lounge area? My friend was badly hurt when she fell because the level of the room changes without any indication of a step. In the US, a step would be marked with something: A hand rail, a light , a sign. When I fell in the same place your staff told me that they were surprised we kept falling after the first time. I keep telling this story and everyone laughs. But its not really funny to get injured on something that is so easily correctable, especially when traveling so far from home.
來自 Cassagne84130 的回應 | 物業代表 |
We are sorry to be reminded of your fall in our lounge and sincerely hope you recovered perfectly well. We have removed the faulty hidden step and now this is a slight inclination through the lounge to go to the... 更多
We are sorry to be reminded of your fall in our lounge and sincerely hope you recovered perfectly well. We have removed the faulty hidden step and now this is a slight inclination through the lounge to go to the restaurant.
We hope you will not keep a bad memory of your stay with us and that we will be able to welcome you in the near future.
Madame Sylvie BOUCHER
AUBERGE DE CASSAGNE & SPA
Bonjour, y a t il un hammam?
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來自 Sissi602 的回應 | 評論此物業 |
Absolument vous avez tout ce qu'il faut pour vous détendre dont un hammam, sauna, jacuzzi , luminothérapie une piscine à nage contre courant et une salle de sport également.
Dear Madam Boucher,
Could you please confirm the following for me?
1) Booking 322030648 Junior Suite IN 6th May, OUT 8th May
2) Reservation for dinner at your restaurant, say 7p.m.?, for 6th May and 7th May
3) Breakfast 7th May and 8th May
4)Cancel reservation 319905762
Thankyou very much, Helen Mallam.
來自 Judy U 的回應 | 評論此物業 |
There is no question here for me. I am not Mme. Boucher. - Judy