This is without doubt the most appalling hotel I have ever stayed at: there is literally human excrement and urine stains all over the toilet seat and toilet bowl. It's clearly not been cleaned in at least a week. I have seen cleaner public toilets....更多
Stayed when going to Twickenham - 200 yards from hotel to station and only 2 stops to Twickenham. Limited free parking so get there early.
Room was clean, warm and real value for money.
Staff were friendly and helpful.
Simple breakfast of juice, cereal, yoghurt,...更多
Stayed here for two nights at a cost of 40 pounds per night, very reasonable given the cost. Room I was allocated was essentially a bedroom with a shower and toilet serving the entire floor but had no problems with this, they were very clean....更多
Location good , breakfast very basic. Front bedroom very noisey as near traffic and airport. Bed linen clean and fresh . Could do with good makeover , fresh carpets etc
Reception staff welcoming and helpful . Limited car parking spaces .
Booked 2 rooms. First for my wife and I was pleasant enough. My daughters was not as nice. Toilet had been used with its evidence still present on arrival. Door did not shut and lock properly. Breakfast great disappointment but we had been pre-warned. Saying...更多
Does the hotel management ever inspect the rooms? I'm currently in Room 21 and I'd like the following points addressed:
The bathroom sink taps are not fit for purpose - both taps are lose and the water from the cold tap delivers a warm trickle. I let the cold tap trickle for 10 minutes and it didn't get cold.
The window in the ensuite does not close and, as the radiator doesn't seem to work, it's freezing in the ensuite.
The radiator in the room is only partially warm - it's freezing in Room 21. Please respond, Shandon House Hotel.