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希斯羅奧克伍德民宿 (西德雷頓)
Oakwood Bed and Breakfast Heathrow

196 則評論
排名第 2 (共 4 家) 的西德雷頓民宿
入住— / — / —
退房— / — / —
顧客1 間客房, 2 名成人, 0 名兒童
旅客 (21)
客房與套房 (27)
視頻 (1)

關於

西德雷頓排名第 2 (共 4 名) 的民宿/旅店
地點
清潔與衛生
服務
划算度
物業設施
免費停車
安全停車
免費高速上網 (WiFi)
提供早餐
高爾夫球場
計程車服務
行李存放
禁菸飯店
路邊停車
停車
免費網際網路
無線網路
公用無線網路
網際網路
商店
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禁菸客房
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咖啡壺/茶壺
平板電視
不可不知
飯店星級
可通的語言
英語, 法語, 西班牙語, 德語
飯店連結
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59還算適合散步
評分: 59 分 (共 100 分)
371 公里內的餐廳
31 公里內的景點
196 則評論
2 個問與答
0 客房秘訣
旅客評等
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已選擇的篩選條件
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  • 中文 (繁體)
我真的在奧克伍德招待所住得很愉快,那裡的員工非常樂於助人,也很友好。酒店位於中心區。我是這個星期住那裡的,很喜歡他們美味的英式早餐。
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我是中午到達酒店的,按門鈴的時候每人開門,然後我直接按了房間號,之後有位女士告訴我來得太早了!她堅持說收到的信息是我要下午6點才到,儘管我之前確認過,但現在我也不太確定自己到達的時間了。 一位男士後來帶我穿過一條骯髒,破舊的走廊去客廳休息。地毯和壁紙都有磨損的痕迹,坦白說,看起來很臟。那位男士帶我到房間,然後把鑰匙給我留下了。我發現房間是在是太差了,我都不敢正眼看它。我在部隊待過,所以比較習慣簡陋的環境,但是這裏實在是太破舊了。房間就像一個小盒子,他們在這麼窄的地方還塞下了一個浴室和廁所。牆壁令人作嘔,上面沾滿各種污漬,還有一層灰綠色的毛毛。我之所以沒有拿起東西立刻離開這裏,主要是因為床很乾凈,廁所也還比較乾淨。我沒有洗澡,因為淋浴區有很多頭髮。其他的設施也很差,剩下的幾天我帶着東西逃也似的離開這家招待所直奔West Drayton酒店。 酒店提供穀物類早餐,但我考慮到衛生問題,“禮貌的”拒絕了。總而言之,我絕對不會推薦這家酒店。我可能比較貪小便宜,但真的寧可多花點錢也不願意忍受這樣的住宿條件。
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來自 希斯羅奧克伍德民宿Manager globaltraveller04 的回應
已於 2009年6月6日 回應
We are of course most upset to hear that this young lady had such an unpleasant stay at our Bed & Breakfast last month; we are disappointed to hear that she considered our staff were rude, and that her room was nothoovered or dusted, and her shower not clean. We had half-expected expected this guest to arrive some time in the afternoon, and we were surprised when she arrived some time after 12.00. We were unprepared to welcome her personally, as we strive to offer all our visitors as much personal attention as possible . She unfortunately had to call us from her mobile phone, because staff on duty did not hear the front door bell when she rang. The lady unfortunately has perceived the comment she received on the phone as a “telling off”; however, this was certainly not unintended, and we can only offer sincere apologies, , in retrospect, for any misunderstandings conveyed. When the Manager on duty showed the guest to her room, we understand she engaged in some pleasant small talk, and did not appear to him to be dissatisfied, or on the point of bursting into laughter at the room she was shown. We believe he was respectful and well-mannered towards this client at all times. We would have been pleased to either show her an alternative room(s), or to find her alternative accommodation locally, but when she was asked to pay for this room, she paid, without obvious reservation or making a complaint. Nor did she make any comments to the lady serving Breakfast the following morning - although the Dining Room may well have been extremely hectic that particular morning. We would have been very pleased to have given this young lady more attention/ found her better accommodation here or else where near Heathrow, during her visit here. We were naturally shocked to read about her stay in very strong terms & elaborate detail on line - some weeks after the event, when we are absolutely powerless to rectify the situation.
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這些評論是機器翻譯,原文為英文。 是否顯示機器翻譯?
在溫莎的一個活動附近,只需要幾個房間。主人很熱情,房間很舒適,設備齊全。一切都睡得很好,根本沒有聽到任何飛機。早餐按訂單烹製而且令人愉快。以後肯定還會再來的。
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上週末在這裡住了2晚。是一個可愛的地方,乾淨。美麗的橡木橫梁,但這樣一個舒適和溫暖的地方。這個家庭非常可愛和友好。下次我們下南時再次訪問將是一種樂趣
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酒店地理位置優越,提早從希思羅機場出發,距離T 5停車場僅15分鐘路程。 大小合適的房間,非常乾淨整潔。 可愛的早餐。 附近有酒吧和餐館。 正是我們所尋找的。 史蒂夫
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往前
價位
US$57 - US$152 (根據標準客房的平均房價)
地點
英國英格蘭西德雷頓
房間數
15
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