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斯樂博格酒店 - 達斯庫特酒店 (格拉茨)
Schlossberghotel - Das Kunsthotel

668 則評論
排名第 1 (共 78 家) 的格拉茨飯店
旅客 (253)
客房與套房 (86)
餐飲 (11)
優等證書

關於

地點
清潔與衛生
服務
划算度
優等證書
物業設施
客房服務
有健身房的健身中心
免費高速上網 (WiFi)
游泳池
酒吧/Lounge吧
Spa
乾洗服務
允許攜帶寵物 (可帶狗/寵物)
公用無線網路
室外游泳池
宴會廳
提供早餐
會議室
會議設施
洗衣服務
禁菸飯店
精通多國語言服務人員
門房服務
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客房特色
空調設施
套房
家庭房
禁菸客房
不可不知
飯店風格
歷史悠久的飯店
商務
飯店星級

位置

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100非常適合散步
評分: 100 分 (共 100 分)
1230.5 公里內的餐廳
630.5 公里內的景點
668 則評論
6 個問與答
0 客房秘訣
旅客評等
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與單人房相比,我這次預訂了一個雙人房,擁有足夠大的空間。他們給我的房間是一個比較小的房間。所以我在大廳進行了我的在線預訂。他們甚至沒有道歉或給出一個體面的解釋。我就住了另一個房間。酒店有小地毯,書桌和椅子,但是不是很舒適,沒有冰箱。入口很乾凈,工作人員還行,但不如我所期待的那樣友善。女員工似乎有一些緊張。當我入住的時候,一位老太太一直看後面的年輕人。我錯過了客戶端辦理入住。不過這裏關於如何到達和在哪裡找到什麼這方面做得很好。
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來自 斯樂博格酒店 - 達斯庫特酒店Manager Schlossberghotel 的回應
已於 2017年11月8日 回應
Dear leen p, Thank you very much for your feedback about your recent stay in our hotel. We are very sorry that we could not fulfill your expectations in so many areas. We are very sorry that the first room that you were assigned was not to your liking. As every room in our hotel is completely different, it is sometimes difficult to find the right room for each taste. Due to their variety rooms greatly differ in size. Within one room category there can be up to 15 m² of difference regarding room size. So the first room you were shown was indeed in your booked category, but one of the smaller ones. We hope that the second room met your expectations. As the tastes of our guests are so different, unfortunately it sometimes takes more than one try to find the room that is the perfect fit. We indeed consciously do not offer any minibars as a standard in our rooms due to environmental reasons, as they were hardly used, but each does use as much energy as a normal household refrigerator. Furthermore, this allows us to offer a 24/7 room service from our hotel bar, free of charge, where hotelbar, not minibar prices are charged. If you nevertheless wish to have a minibar in your room, we are happy to supply one at request. We are deeply sorry that you did not feel perfectly welcome in our hotel and that you missed friendliness, but felt that there was some tension between our staff. We have already spoken with our employees about this. We do indeed train some new staff members right now, but nevertheless, this does not mean that we will accept a lower standard during this time. We truly apologize for this and hope that you will in spite of your last experience, give us another chance to not only meet your expectations, but exceed them. We hope to welcome you soon again, Your Schlossberghotel - Team
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這是我們第二次住在Schlossberg酒店…又是一個非常愉快的經歷。我們的房間很寬敞,乾淨舒適,工作人員非常有幫助,有禮貌…早餐太棒了!Schlossberg酒店,謝謝你們的服務!
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來自 斯樂博格酒店 - 達斯庫特酒店Manager Schlossberghotel 的回應
已於 2017年10月5日 回應
Dear PaniczAdam, Thank you very much for your great review abour your recent stay in our hotel. We are delighted that you visited us a second time and that you again had a pleasant stay. Thank you as well for the praise of our staff. It is great to see that we could make you feel welcome straight away and that we could help you with some information about what to do and what to see in Graz. We hope to welcome you soon back for a third visit! Your Schlossberghotel - Team
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我有一種奇怪的感覺,酒店是4星級酒店,但房間的大小我從來沒有見過。 巨大的房間!房間門是一個古老的老式門仍然需要鑰匙——我的意思是模型鑰匙。 牆上掛滿了藝術品,主要是繪畫。
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來自 斯樂博格酒店 - 達斯庫特酒店Manager Schlossberghotel 的回應
已於 2017年9月22日 回應
Dear Maciej U, Thank you very much for your great review. We are delighted that you had such a wonderful time in our hotel and especially liked your room. Indeed we still have 'real' keys as we believe them to be part of the charm of our hotel as we offer a traditional style with a modern twist. Therefore, digital keys would just not fit our concept. We hope to welcome you soon again, Your Schlossberghotel -Team
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對於一個老年獨自一人的摩托騎手來說,在這一住的一晚也得到了溫暖友善的歡迎。它在老格拉茨有着很好的地理位置,順便一提這是個很好的小鎮,有着看對面的河的很好的視野。房間很好,舒服的床,完美的衛生間,在玻璃溫室里享用的豐盛早餐。店員們都很好。在陽光充足的一天,有時間的話酒店裡的花園中有很多適合小歇的地方。很推薦哦。
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來自 斯樂博格酒店 - 達斯庫特酒店Manager Schlossberghotel 的回應
已於 2017年7月5日 回應
Dear MPSmith4258, Thank you for taking the time and giving us a review about your stay in our hotel. We are delighted that you had such a great time in Graz and that you could use your stay to relax and experience the city of Graz. It is great to hear that you enjoyed your room so much. All of our rooms are completely unique and therefore different in layout and interior design. We are delighted that we apparently picked just the right one for you! We hope to welcome you soon again in our hotel and we wish you a wonderful remaining summer. Your Schlossberghotel - Team
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我真希望我能多呆一會兒!雖然我預訂了基本層的房間(也不是套房),但房間很大,布置得很好,但仍然很迷人。房間很乾凈,你平時沒有看到酒店房間里的任何“磨損”。我真的很喜歡這個房間和酒店的藝術。工作人員極為友好,樂於助人!早餐非常好,而且位置非常適合穿過格拉茨的所有城鎮。我真希望我訂了一次長途旅行!絕對推薦。
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來自 斯樂博格酒店 - 達斯庫特酒店Manager Schlossberghotel 的回應
已於 2017年6月11日 回應
Dear Shtina S, Thank you for your lovely words about your stay in our hotel! It is great to hear that you would have liked to stay for a longer time. We hold ourselves to very high standards in every aspect and it is always a wonderful reward to hear that this is appreciated by our guests. We therefore do hope to welcome you soon again in our hotel! Your Schlossberghotel - Team
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往前
Does this hotel has car parking available?
Dear Chaicharn D, Thank you for your message. Yes, our hotel provides parking. The costs will be € 18,00 per vehicle per night. With sunny regards from Graz, Schlossberghotel - Team
0 次推薦
Buongiorno, La colazione è compresa? Dovrei prenotare una notte 31 dicembre Grazie
Try schlossberg hotel.. it's a well maintained heritage place.
0 次推薦
Dear Luzmarina, thank you for our request. We are about 20 walking minutes away from the Stadthalle. Nevertheless, there is a tram station right in front of our building. The tram takes between 10 and 15 minutes and it will again stop right in front of the Stadthalle. If you have any further questions, please do not hesitate to ask. We hope to welcome you soon in our hotel and send kind regards, Your Schlossberghotel - Team
0 次推薦
parlate anche italiano?
Buon pomeriggio! Si, parliamo anche italiano. Come possiamo essere di aiuto?
0 次推薦
往前往下
12
價位
US$154 - US$229 (根據標準客房的平均房價)
又稱為
schlossberg hotel graz
過去稱為
Schlossberg Hotel
地點
奧地利施蒂里亞州格拉茨
房間數
61
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