文藝復興琉森飯店

Dear Guest, We thank you very much for sharing your wonderful feedback. Your comments on TripAdvisor are very important to us and we believe other travellers will also enjoy reading your kind words. First, we would not only like to thank you very much for your loyalty towards Marriott International, but also for having chosen the Renaissance Lucerne Hotel while staying in Lucerne. We are delighted to read that you enjoyed your stay with us in Lucerne thoroughly and took advantage of our lounge on the first floor with complimentary tea and coffee facilities. We hope to have the opportunity to welcoming you back again to the Renaissance Lucerne Hotel soon and thank you for your praise and recommendation. Best greetings from the city of lights, Lars Studer Director of Operations

酒店位置一流，裝飾得很古典，保養維護得很好，服務也很棒

這酒店在一棟老建築里，翻新維護得非常好。酒店的房間雖然是現代化的風格，但裝飾得很古典，實用，而且漂亮不顯花哨。這酒店把電器開關的用法描述得很簡明易懂-有許多很複雜花哨的反而沒法使用（就像是個隔壁的萬豪酒店）這酒店的自助早餐很豐盛，你還可以從菜單上點美味的熟食享用。這酒店離火車站幾乎只有一個街區的距離，離木質大橋和盧塞恩所有吸引你的地方也是這個距離。我們在這酒店住得很愉快。

來自文藝復興琉森飯店Director of Operations RenaissanceLucerne 的回應

已於 2018年12月16日回應

Dear Guest, Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you enjoyed especially the city centre location of our hotel and that everything is within walking distance. Furthermore, we are delighted that you like our state of the art rooms in classic style. Moreover, we are happy to see that you enjoyed our sumptuous breakfast buffet and the possibility to order by menu. We look forward to welcoming you back again to the Renaissance Lucerne Hotel soon and thank you for your praise. Best greetings from Lucerne, Lars Studer Director of Operations

它靠近老城...

到老城、著名的大橋和火車站幾步之遙。這家酒店唯一的缺點是沒有“聚會/等候/聚集區” - 大堂里可能有兩把椅子和兩張長凳。酒店非常好，而且工作人員樂於助人。

來自文藝復興琉森飯店Director of Operations RenaissanceLucerne 的回應

已於 2018年11月21日回應

Dear Guest, Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you enjoyed especially the city center location of our hotel and that everything is within walking distance. Moreover, we are happy to see that you appreciated the provided staff. On the other hand, we regret that you were not in the know about our lounge on the 1st floor. There are complimentary coffee and tea facilities, a sofa corner and several tables. Furthermore, we have a vending machine with various drinks and snacks. We hope to have the opportunity to welcome you back again to the Renaissance Lucerne Hotel soon to show you our lovely lounge on the 1st floor. Yours sincerely, Lars Studer Director of Operations

非常好的酒店，建議住在離街道遠一點的房間

我們在一個面向繁忙街道的大房間里住了兩個晚上，非常嘈雜。除此之外，床、浴室和照明都很好。空調溫度不可以調控。只有風速可以改變。

來自文藝復興琉森飯店Director of Operations RenaissanceLucerne 的回應

已於 2018年11月21日回應

Dear Guest, Thank you for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you felt comfortable in our city center hotel and enjoyed the room’s bedding and bathroom. On the other hand, we regret to learn about the outside noise and the AC adjustment. We hope to have the opportunity to welcoming you back again to the Renaissance Lucerne Hotel soon and will be on service with a different room, facing the courtyard. Best regards, Lars Studer Director of Operations

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由管理階層提供的照片文藝復興琉森飯店

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由管理階層提供的照片文藝復興琉森飯店

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由管理階層提供的照片文藝復興琉森飯店

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Can you tell me about your laundry service? Drop off by what time? How quickly will it be available? How do they price?

Dear Craig M, We offer laundry service in collaboration with a textile cleaning company from Monday to Friday. You will find laundry bags with a price list in your wardrobe. Once you have filled out the list, you can either call reception to pick up the bag or drop it off at reception. Laundry will be collected at 8am and returned to your room in the afternoon or early evening. I hope that this information has been helpful, should you have any further questions please do not hesitate to contact us directly. We hope to welcome you soon to the Renaissance Lucerne Hotel! Best greetings, Lars Studer Director of Operations

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CAn you confirm my reservation in the name of Lahoti for 2 pax on 19 May'18 as I am unable to find your email id.

Dear guest, Thank you very much for your message and your interest in Renaissance Lucerne Hotel. Unfortunately we are not allowed to confirm reservations on a public platform.Please get in touch with us directly. Thank you very much for understanding. Best regards from Lucerne, Lars Studer Director of Operations

Hello, I would like to book a room at your hotel but we are arriving between 24:00PM and 1:00 AM. Will someone be available to check us in during this time?

Dear zheng00cheng, Thank you very much for your message and your interest in the Renaissance Lucerne Hotel. As our reception is staffed 24 hours a day, you are welcome to check in at any time. May we also assist you with your reservation? Please do not hesitate to contact us again if you have any further questions. You are also welcome to write us directly. We would be very pleased to welcome you soon as our guest. Kind regards from the City of Light - Lucerne, Lars Studer Director of Operations

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Hi we have made a booking for honeymoon and have few requests.. can you kindly provide your email id ?

Dear Sir, Thank you very much for having booked with us. The whole team of the Renaissance Lucerne Hotel is already looking forward to welcoming you to Lucerne for your honeymoon trip. Gladly that we would like to invite you to visit our homepage in order to find all requested information. Best regards, Renaissance Lucerne Hotel

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Do you offer any benefits to Starwood Preferred Gold members?

Dear Sir, Thank you very much for the shown interest in the Renaissance Lucerne Hotel. You would need to link your SPG account to a Marriott Rewards account in order to be able to profit from the loyalty program benefits. In the hope to have the opportunity to welcoming you to Lucerne soon, we remain at your disposal for any further information we may provide. Best regards, Renaissance Lucerne Hotel

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價位

US$160 - US$464 (根據標準客房的平均房價)

又稱為

schiller hotel lucerne

地點

瑞士琉森琉森

房間數

86

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文藝復興琉森飯店
Renaissance Lucerne Hotel

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位置

評論查看全部 33 個問題

文藝復興琉森飯店

文藝復興琉森飯店 Renaissance Lucerne Hotel

關於

位置

評論查看全部 33 個問題

文藝復興琉森飯店
Renaissance Lucerne Hotel