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文藝復興琉森飯店
Renaissance Lucerne Hotel

1,105 則評論
排名第 12 (共 68 家) 的琉森飯店
旅客 (352)
客房與套房 (237)
餐飲 (47)
優等證書

關於

地點
清潔與衛生
服務
划算度
優等證書
綠色領袖 綠色合作夥伴
物業設施
餐廳
免費高速上網 (WiFi)
客房服務
酒吧/Lounge吧
有健身房的健身中心
乾洗服務
托嬰服務
提供上網服務的商務中心
會議室
洗衣服務
禁菸飯店
精通多國語言服務人員
門房服務
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客房特色
小吧台
空調設施
套房
禁菸客房
不可不知
飯店風格
物有所值
商務
飯店星級

位置

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100非常適合散步
評分: 100 分 (共 100 分)
1880.5 公里內的餐廳
320.5 公里內的景點
1,105 則評論
33 個問與答
0 客房秘訣
旅客評等
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月份
旅客類型
語言
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  • 中文 (繁體)
我在這裏住了兩晚,這裏的工作人員給我留下了深刻的印象,尤其是給我辦理入住手續的男接待員。他幫我核對了Marriott/Starwood/Bonvoy的多個賬戶,讓我得到了我的獎勵積分。餐廳的早餐很好,同樣,工作人員也很周到和細心。我下次去盧塞恩一定會再來的。
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今晚入住琉森,遇到嘉年華超熱鬧,房間看出去就是廣場,浴室沒有浴缸,咖啡櫃超有質感,床超舒適的啦!離飯店不遠處有coop超市可以逛,機能很好!👍
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這家酒店地理位置優越,距離盧塞恩火車站只有5至7分鐘的路程且酒店提供免費的巴士卡。我們的房間似乎是新裝修的,房間里有非常美的檐口,床很堅固但非常舒適。唯一的缺點就是我們第一次進入房間時聞到了強烈的氣味,也許他們剛剛清潔完房間。
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我已經在這裏住過三次了。我很喜歡這家酒店。在這裏我總能收到很棒的客戶服務。前台的Luca對我一直都很好。上次我在盧塞恩停留的時候,我和我的家人特意過去跟他打了個招呼。自助早餐的服務也非常不錯。我再次來這家酒店的時候,居然還有一個服務員認出了我!
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非常愉快。使用萬豪積分入住2間客房。美妙的早餐包括在內。很快,我還會再來這裏!我們適應了時差,在休息室里免費喝咖啡是一項巨大的福利。離什麼都很近,特別是火車站,這是非常方便的。
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來自 文藝復興琉森飯店Director of Operations RenaissanceLucerne 的回應
已於 2018年12月18日 回應
Dear Guest, We thank you very much for sharing your wonderful feedback. Your comments on TripAdvisor are very important to us and we believe other travellers will also enjoy reading your kind words. First, we would not only like to thank you very much for your loyalty towards Marriott International, but also for having chosen the Renaissance Lucerne Hotel while staying in Lucerne. We are delighted to read that you enjoyed your stay with us in Lucerne thoroughly and took advantage of our lounge on the first floor with complimentary tea and coffee facilities. We hope to have the opportunity to welcoming you back again to the Renaissance Lucerne Hotel soon and thank you for your praise and recommendation. Best greetings from the city of lights, Lars Studer Director of Operations
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往前
Dear Craig M, We offer laundry service in collaboration with a textile cleaning company from Monday to Friday. You will find laundry bags with a price list in your wardrobe. Once you have filled out the list, you can either call reception to pick up the bag or drop it off at reception. Laundry will be collected at 8am and returned to your room in the afternoon or early evening. I hope that this information has been helpful, should you have any further questions please do not hesitate to contact us directly. We hope to welcome you soon to the Renaissance Lucerne Hotel! Best greetings, Lars Studer Director of Operations
1 次推薦
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CAn you confirm my reservation in the name of Lahoti for 2 pax on 19 May'18 as I am unable to find your email id.
Dear guest, Thank you very much for your message and your interest in Renaissance Lucerne Hotel. Unfortunately we are not allowed to confirm reservations on a public platform.Please get in touch with us directly. Thank you very much for understanding. Best regards from Lucerne, Lars Studer Director of Operations
1 次推薦
Dear zheng00cheng, Thank you very much for your message and your interest in the Renaissance Lucerne Hotel. As our reception is staffed 24 hours a day, you are welcome to check in at any time. May we also assist you with your reservation? Please do not hesitate to contact us again if you have any further questions. You are also welcome to write us directly. We would be very pleased to welcome you soon as our guest. Kind regards from the City of Light - Lucerne, Lars Studer Director of Operations
0 次推薦
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Hi we have made a booking for honeymoon and have few requests.. can you kindly provide your email id ?
Dear Sir, Thank you very much for having booked with us. The whole team of the Renaissance Lucerne Hotel is already looking forward to welcoming you to Lucerne for your honeymoon trip. Gladly that we would like to invite you to visit our homepage in order to find all requested information. Best regards, Renaissance Lucerne Hotel
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Do you offer any benefits to Starwood Preferred Gold members?
Dear Sir, Thank you very much for the shown interest in the Renaissance Lucerne Hotel. You would need to link your SPG account to a Marriott Rewards account in order to be able to profit from the loyalty program benefits. In the hope to have the opportunity to welcoming you to Lucerne soon, we remain at your disposal for any further information we may provide. Best regards, Renaissance Lucerne Hotel
1 次推薦
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價位
US$210 - US$507 (根據標準客房的平均房價)
又稱為
schiller hotel lucerne
地點
瑞士琉森琉森
房間數
86
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