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文藝復興琉森飯店
Renaissance Lucerne Hotel

1,095 則評論
排名第 11 (共 68 家) 的琉森飯店
旅客 (345)
客房與套房 (237)
餐飲 (47)
優等證書

關於

地點
清潔與衛生
服務
划算度
優等證書
綠色領袖 綠色合作夥伴
物業設施
餐廳
免費高速上網 (WiFi)
客房服務
酒吧/Lounge吧
有健身房的健身中心
乾洗服務
托嬰服務
提供上網服務的商務中心
會議室
洗衣服務
禁菸飯店
精通多國語言服務人員
門房服務
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客房特色
套房
小吧台
禁菸房
空調設施
不可不知
飯店風格
物有所值
保險箱
飯店星級

位置

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100非常適合散步
評分: 100 分 (共 100 分)
1840.5 公里內的餐廳
310.5 公里內的景點
1,095 則評論
548 張照片
33 個問與答
0 客房秘訣
旅客評等
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旅客類型
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我已經在這裏住過三次了。我很喜歡這家酒店。在這裏我總能收到很棒的客戶服務。前台的Luca對我一直都很好。上次我在盧塞恩停留的時候,我和我的家人特意過去跟他打了個招呼。自助早餐的服務也非常不錯。我再次來這家酒店的時候,居然還有一個服務員認出了我!
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非常愉快。使用萬豪積分入住2間客房。美妙的早餐包括在內。很快,我還會再來這裏!我們適應了時差,在休息室里免費喝咖啡是一項巨大的福利。離什麼都很近,特別是火車站,這是非常方便的。
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來自 文藝復興琉森飯店Director of Operations RenaissanceLucerne 的回應
已於 2018年12月18日 回應
Dear Guest, We thank you very much for sharing your wonderful feedback. Your comments on TripAdvisor are very important to us and we believe other travellers will also enjoy reading your kind words. First, we would not only like to thank you very much for your loyalty towards Marriott International, but also for having chosen the Renaissance Lucerne Hotel while staying in Lucerne. We are delighted to read that you enjoyed your stay with us in Lucerne thoroughly and took advantage of our lounge on the first floor with complimentary tea and coffee facilities. We hope to have the opportunity to welcoming you back again to the Renaissance Lucerne Hotel soon and thank you for your praise and recommendation. Best greetings from the city of lights, Lars Studer Director of Operations
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這酒店在一棟老建築里,翻新維護得非常好。酒店的房間雖然是現代化的風格,但裝飾得很古典,實用,而且漂亮不顯花哨。這酒店把電器開關的用法描述得很簡明易懂-有許多很複雜花哨的反而沒法使用(就像是個隔壁的萬豪酒店)這酒店的自助早餐很豐盛,你還可以從菜單上點美味的熟食享用。這酒店離火車站幾乎只有一個街區的距離,離木質大橋和盧塞恩所有吸引你的地方也是這個距離。我們在這酒店住得很愉快。
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來自 文藝復興琉森飯店Director of Operations RenaissanceLucerne 的回應
已於 2018年12月16日 回應
Dear Guest, Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you enjoyed especially the city centre location of our hotel and that everything is within walking distance. Furthermore, we are delighted that you like our state of the art rooms in classic style. Moreover, we are happy to see that you enjoyed our sumptuous breakfast buffet and the possibility to order by menu. We look forward to welcoming you back again to the Renaissance Lucerne Hotel soon and thank you for your praise. Best greetings from Lucerne, Lars Studer Director of Operations
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到老城、著名的大橋和火車站幾步之遙。這家酒店唯一的缺點是沒有“聚會/等候/聚集區” - 大堂里可能有兩把椅子和兩張長凳。酒店非常好,而且工作人員樂於助人。
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來自 文藝復興琉森飯店Director of Operations RenaissanceLucerne 的回應
已於 2018年11月21日 回應
Dear Guest, Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you enjoyed especially the city center location of our hotel and that everything is within walking distance. Moreover, we are happy to see that you appreciated the provided staff. On the other hand, we regret that you were not in the know about our lounge on the 1st floor. There are complimentary coffee and tea facilities, a sofa corner and several tables. Furthermore, we have a vending machine with various drinks and snacks. We hope to have the opportunity to welcome you back again to the Renaissance Lucerne Hotel soon to show you our lovely lounge on the 1st floor. Yours sincerely, Lars Studer Director of Operations
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我們在一個面向繁忙街道的大房間里住了兩個晚上,非常嘈雜。除此之外,床、浴室和照明都很好。空調溫度不可以調控。只有風速可以改變。
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來自 文藝復興琉森飯店Director of Operations RenaissanceLucerne 的回應
已於 2018年11月21日 回應
Dear Guest, Thank you for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you felt comfortable in our city center hotel and enjoyed the room’s bedding and bathroom. On the other hand, we regret to learn about the outside noise and the AC adjustment. We hope to have the opportunity to welcoming you back again to the Renaissance Lucerne Hotel soon and will be on service with a different room, facing the courtyard. Best regards, Lars Studer Director of Operations
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所有照片旅客客房與套房餐飲游泳池與海灘家庭與遊樂區
由管理階層提供的照片文藝復興琉森飯店
Guest room
由管理階層提供的照片文藝復興琉森飯店
Guest room
由管理階層提供的照片文藝復興琉森飯店
Guest room
由管理階層提供的照片文藝復興琉森飯店
Guest room
由管理階層提供的照片文藝復興琉森飯店
Guest room
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Dear Craig M, We offer laundry service in collaboration with a textile cleaning company from Monday to Friday. You will find laundry bags with a price list in your wardrobe. Once you have filled out the list, you can either call reception to pick up the bag or drop it off at reception. Laundry will be collected at 8am and returned to your room in the afternoon or early evening. I hope that this information has been helpful, should you have any further questions please do not hesitate to contact us directly. We hope to welcome you soon to the Renaissance Lucerne Hotel! Best greetings, Lars Studer Director of Operations
1 次推薦
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Dear guest, Thank you very much for your message and your interest in Renaissance Lucerne Hotel. Unfortunately we are not allowed to confirm reservations on a public platform.Please get in touch with us directly. Thank you very much for understanding. Best regards from Lucerne, Lars Studer Director of Operations
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Dear zheng00cheng, Thank you very much for your message and your interest in the Renaissance Lucerne Hotel. As our reception is staffed 24 hours a day, you are welcome to check in at any time. May we also assist you with your reservation? Please do not hesitate to contact us again if you have any further questions. You are also welcome to write us directly. We would be very pleased to welcome you soon as our guest. Kind regards from the City of Light - Lucerne, Lars Studer Director of Operations
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Dear Sir, Thank you very much for having booked with us. The whole team of the Renaissance Lucerne Hotel is already looking forward to welcoming you to Lucerne for your honeymoon trip. Gladly that we would like to invite you to visit our homepage in order to find all requested information. Best regards, Renaissance Lucerne Hotel
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Dear Sir, Thank you very much for the shown interest in the Renaissance Lucerne Hotel. You would need to link your SPG account to a Marriott Rewards account in order to be able to profit from the loyalty program benefits. In the hope to have the opportunity to welcoming you to Lucerne soon, we remain at your disposal for any further information we may provide. Best regards, Renaissance Lucerne Hotel
1 次推薦
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11
價位
US$160 - US$464 (根據標準客房的平均房價)
又稱為
schiller hotel lucerne
地點
瑞士琉森琉森
房間數
86
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