Can someone provide me with the hotel, concierge, reservations email ?
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來自 NCactuary 的回應 | 評論此物業 |
Trip Advisor does not allow html or website links. NOTE this hotel is part of the Marriott brand, so you can find it on the Marriott website. It is an Autograph Collection hotel.
I hesitate to book this hotel since there were issues related to wifi reception in rooms, no concierge service available, weak water pressure in bathrooms and long wait to get hot water in the mornings in bathroom, no upgrades available for platinum members and printer not working for business area. Have any of these issues been corrected? I plan to be there in May 2017.
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來自 Hafkiwi 的回應|
No, it's horrible. Do not bother. There have to be other properties that'll work better for you. We are so upset! We arrived yesterday- wifi is horrid, 2 mini bottles of comp water ( but none the rest of our 3 nite stay... 更多
No, it's horrible. Do not bother. There have to be other properties that'll work better for you. We are so upset! We arrived yesterday- wifi is horrid, 2 mini bottles of comp water ( but none the rest of our 3 nite stay!) , no club level, horrid TV connection-(freezing in and out on BBC etc, ) tiny small room next to elevator and on the street on 1st floor( forget our higher room level request) , no b'fast except a continental ( but NOT a full b'fast like most other places). You have to go and request a special key for the in room safe , why didn't check in tell you this? Tiny elevator, and it was next to our room! (Weren't we happy!!!!!! Ugh. ) Noise all the time. No clock in the rooms, we are platinum and gold, we have stayed at most of the European Marriotts, as well as so many in Asia. We cannot even tell you how miserable our stay was. 2 nd time in Madrid- won't EVER stay here again. The BEST thing about this property is JUAN CARLOS! He is a piece of joy, works like magic, happiest of smiles and wants to make things the best for his clients. He should be the front desk checking person- fire those girls that are supposed to do their job. Horrid attitude.!!! We loved him!
Does the hotel have its own on site parking, and/or valet parking?
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來自 KrisEquals 的回應 | 評論此物業 |
We didn't have a car but I believe there was a valet. No on site parking if I recall correctly....If you email the hotel, they can confirm for you!