來自 亞历山德拉酒店Assistant Front Desk Manager Carlota_Monter 的回應
已於 2019年7月21日 回應
Dear NotEntirelyJack, Thank you very much for sharing your experience at the Alexandra Barcelona Hotel in Tripadvisor. We are delighted to learn that you enjoyed your stay in our property and that you loved the bar drinks. We are constantly working to improve and deliver the best experiences always. Thank you as well for your kindest words towards the lobby staff. It is our goal to reach excellence and we are very proud to read that all our time and efforts resulted in such an amazing stay for you. We are looking forward to welcoming you back on future visits to our lovely city. Warm regards,
來自 亞历山德拉酒店Assistant Front Desk Manager Carlota_Monter 的回應
已於 2019年7月5日 回應
Dear Sunshine816114, Thank you very much for taking the time to share your experience with such a great review. We are delighted to learn that you had an excellent stay at Alexandra Barcelona Hotel, Curio Collection by Hilton. We will be very much looking forward to welcome you back on your future visits to Barcelona. Kind regards, Carlota Monter Assistant Front Desk Manager
來自 亞历山德拉酒店Assistant Front Desk Manager Carlota_Monter 的回應
已於 2019年7月5日 回應
Dear Mr. RickieChan, Thank you very much for taking the time to share with us such a positive feedback. We are delighted to learn that as a Hilton Honors member you enjoyed your stay in our property. At Alexandra Barcelona Hotel, Curio Collection by Hilton, we are continuously working to improve and deliver the best experiences always. It is our goal to reach excellence and we strive to provide each and every guest with the best possible stay. We will be very much looking forward to welcome you back on your future visits to Barcelona. Yours sincerely, Carlota Monter Assistant Front Desk Manager
來自 亞历山德拉酒店Director de Recepción David_Lumbreras 的回應
已於 2019年5月7日 回應
Dear Inspite243861, Thank you so much for taking the time to share with us such a magnificent review ! At Alexandra Barcelona Hotel, Curio Collection by Hilton, we are constantly working to improve and deliver the best experiences always. it is our goal to reach the highest quality and to help all our guests with any incidents or inquiries you may have. Always. I will personally hand Xavier all your kindest feedback. I am certainly sure he will be delighted to read about such a beautiful outcome. Very much looking forward to welcome you back on your future visits to Barcelona. Kindest regards, David Lumbreras Front Desk Manager
來自 亞历山德拉酒店Assistant Front Desk Manager Carlota_Monter 的回應
已於 2019年5月2日 回應
Dear 181piotrb, Thank you very much for taking the time to write a review at Trip Advisor about your recent stay at Alexandra Barcelona Hotel, Curio Collection By Hilton. We are really glad to read you had an excellent stay in our property. It is a pleasure to know you liked the hotel's locations, gastronomy and the staff helpfulness. I will hand out your kindest words towards Alessandro, Arlan and the rest of the staff. We are looking forward to welcoming you back in future visits to Barcelona. Kindest regards, Carlota Monter Assistant Front Desk Manager