來自 雷迪森布魯格拉斯哥酒店Guest Relations Manager Radisson B 的回應
已於 2019年9月30日 回應
Good Afternoon Stan2311 Thank you for taking the time to leave feedback regarding your recent stay with us. I'm pleased to hear you enjoyed your stay with your mother and I hope she had a fantastic birthday! (Definitely deserves a drink to enjoy!) On behalf of our entire team here at the Radisson Blu Glasgow, I'd like to thank you for staying with us and we hope to see you again when your travels bring you back to the area, even for your birthday next. Many thanks, Lee Johnston - Guest Service Manager
Dear lovesholidays19, Thank you for taking the time to leave feedback regarding your recent visit. I'm pleased to hear you enjoyed your visit to the hotel for our afternoon tea. I will happily pass your comments over to Thea at the bar who will be pleased. On behalf of our entire team here at the Radisson Blu Glasgow, I'd like to thank you and hopefully welcome you back in the near future. Kind Regards, Lee - Guest Service Manager
Dear Odyssey32680983727, Thank you so much for taking the time to leave feedback regarding your recent stay with us. I'm delighted that you enjoyed your stay. I'm also happy to hear that you were able to make the most of our central location and the team looked after you so well. I very much hope that we can welcome you back to stay with us again soon. Kindest regards, Lee - Guest Service Manager
Good Evening Trip29480699425, Thanks for taking the time to leave some feedback with regards to your recent stay with your husband at the hotel - I really hope he had a fantastic 50th Birthday! I'm glad you had a lovely stay and that my colleagues looked after you so well. I will pass on your comments to our Housekeeping and Maintenance departments so we can look into the hard mattress matter to make some improvements. I hope to see you stay again in the near future. Kind Regards, Lee Johnston - Guest Service Manager
Dear JonnyBurnz, Thank you so much for taking the time to leave us such a lovely review. I am delighted to hear that you were looked after well by our team here and you enjoyed room service. Sorry that there was an issue with your bill on check-out but I'm glad that we were able to sort it out and still give you an enjoyable experience. I very much hope we can welcome you back to stay with us again soon! Kindest Regards, Lee