史密斯飯店 (格拉斯哥)

酒店的房間和設施似乎都可以接受，但工作人員不友好，經常看電視。開始我們很高興在這逗留，但最後就發現我們錢包里的錢在我們從音樂會回來后丟失了！！！！！！！大約50英鎊不見了，你不能證明誰拿走了它！我們想省錢才來到這裏，但這樣，我們付出的代價超過了一家像樣的酒店。這也許就是為什麼他們要你在離開時把房間鑰匙留在前台的原因。因為他們可以搜查你的房間！寧肯多支付幾英鎊去別的酒店，不要被搶！

來自史密斯飯店Guest Relations Manager Smiths H 的回應

已於 2017年10月30日回應

Dear Guest, We are disappointed with your review and in particular your accusatory comments regarding money removed from your room which are completely untrue. Your remarks regarding the CCTV are very puzzling as in most establishments, this is done in order to ensure the safety of all in the building and to quickly spot potential accidents and incidents. Every hotel has their own policies and in our hotel, as well as many other similar hotels in Glasgow, the guest is kindly requested to leave the key at reception in order to prevent it being lost or misplaced. This has nothing to do with your accusations as every hotel in any part of the world will have multiple keys to access the rooms in the building for cleaning purposes or if keys are lost or misplaced. All you have done is accuse the hotel without any concrete evidence and without carefully checking your bags or remembering where you put it properly. If your coming back from a concert having drunk quite a bit, you might not remember too well where you have kept certain things such as money. It is also clearly written on every room door that the hotel is not responsible for any valuables and items that are misplaced by yourselves which is common in most establishments. No member of our staff has entered your room and removed any items from the room as our management closely checks the staff using the CCTV that you seem to have an issue with. Best Regards, Smiths Hotel

酒店令人反胃，要價過高

在短暫停留（6小時）一晚之後，因為我們要趕早班機，我才解脫，離開了這個地方！整個地方需要重新裝修和徹底清潔。房間很小，非常狹窄。屋裡的氣味潮濕而骯髒。床單很乾凈，不過浴室很糟糕，能聽到其它房間里的任何聲音，聽起來像是無家可歸者的半路房子。酒店價格太高了，真的需要清理！

可以住1晚

我們住的沒有獨立衛生間，而且房間也小，當時一眼看上去感覺比國內如家都簡陋多了，但是之後發現這裏裝修不錯而且公共浴室也很乾凈方便，服務人員對中國人態度也很好很耐心～靠近哥大，而且格拉斯哥本身就不大，位置沒必要在市中心，這家酒店其實可以在擦洗方面和漂白方面做得更好，也可以略微翻新整理一下。但是其他的所有東西都挺好的。

不

太可怕了。我們到達酒店是凌晨3點。刷卡器显示我們的卡不能使用，我們的預定也已經超過15分鐘了。但是我們的卡是可以用的啊（因為我們剛從機場過來）。很幸運的是，我們身邊還有現金，所以我們還能支付。之後，我們拿到了鑰匙。在去往房間的走廊上，我們還遇到了喝醉了的人，幸好攝像頭有很多。因此我們安全的進入了房間。房間的牆壁不隔音，你可以聽到其他房間的人在打呼嚕，或者，你又可以聽到他們在凌晨5點看電視。窗戶真的很舊。即使你關上窗戶，你依然能夠感受到寒冷的空氣，或者聽到街上的聲音。早餐還是可以的，但是地方有點小。