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Slieve Donard Resort and Spa (紐卡斯爾)

3,730 則評論
排名第 2 (共 16 家) 的紐卡斯爾飯店
旅客 (1097)
客房與套房 (489)
餐飲 (146)
優等證書
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清潔與衛生
服務
划算度
優等證書
物業設施
免費停車
客房服務
含早餐
游泳池
餐廳
酒吧/Lounge吧
Spa
免費高速上網 (WiFi)
有健身房的健身中心
乾洗服務
室內游泳池
宴會廳
提供上網服務的商務中心
提供早餐
會議室
會議設施
殘障通行設施
洗衣服務
溫水浴池
溫水游泳池
禁菸飯店
精通多國語言服務人員
網球場
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客房特色
套房
家庭房
無障礙客房
禁菸房
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不可不知
飯店風格
美麗景觀
山景
飯店星級
位置
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71還算適合散步
評分: 71 分 (共 100 分)
160.5 公里內的餐廳
20.5 公里內的景點
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3,730 則評論
1,762 張照片
19問與答
0 客房秘訣
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我在那裡住了兩天, 都是公司安排的。不過我的房間內的地下, 有一些前客人的指甲, 的确有不太乾淨的感覺。 但服務員的服務很好, 因為我不太熟那裡, 所以她們都給我DETAIL 的交通情況。
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一個坐落在紐卡斯爾古雅小鎮沿岸的美麗的地方。酒店的內部很美,客房面向海岸。酒店裡有個可以免費使用的現代化的水療中心。該鎮距離酒吧有5分鐘的步行路程,還有各種各樣的地方可供選擇。這裏的工作人員棒極了,夜晚的服務永遠不會讓人失望。我們住在五樓的盡頭,有兩個窗戶可以看到水面。
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來自 Slieve Donard Resort and SpaGuest Relations Manager Berni_Guest_Services 的回應
已於 2017年8月10日 回應
Dear Guest, I am very pleased to hear that you found the location of the hotel convenient. It is great to hear that you enjoyed the outstanding beauty of the famous Mourne Mountain & Irish Sea which you were able to view from your room. We really appreciate you taking the time to leave this review – it is very important to the Hotel staff & to our future guests. I will be sure to relay your kind comments to all the staff here in the Resort. We hope to welcome you back in the near future. Warmest regards, Berni McCartney Guest Services Coordinator Slieve Donard Resort & Spa guestservices@sdh.hastingshotels.com
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在這裏完成了我們的訂婚儀式,儀式得到了提昇,房間里服務員送來了一些巧克力和卡片。spa很棒,有熱水管,能看到海和山。餐廳的三款晚餐都很好吃。等不及再住這裏了。
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來自 Slieve Donard Resort and SpaGuest Relations Manager Berni_Guest_Services 的回應
已於 2017年8月8日 回應
Dear Guest, Congratulations to you both on your recent engagement, we wish you many happy months ahead with your wedding planning and a lifetime of happiness. I am so delighted that you chose to celebrate such a special occasion with us and to know we did not disappoint is great news! We hope to have you back in the near future and take part in more of your life's celebrations and milestones. Kind regards, Berni McCartney Guest Services Coordinator Slieve Donard Resort & Spa guestservices@sdh.hastingshotels.com
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我和我丈夫5月30日要出席一場在紐卡斯爾舉辦的婚禮。 吉姆(jim)決定在這家酒店預訂一間房作為特別的禮物(送給我)。 這家酒店收費非常昂貴,一晚收費180英鎊。 房內的一切都很漂亮, 員工禮貌,體貼。 我們使用了泳池,按摩浴缸等設施。 早餐是一天中我最愛的一餐;我們去了酒店吃早餐,結果早餐讓我們很失望。我給酒店發郵件表達了我的失望,酒店回復了我的郵件。 然後我又回復了酒店的郵件,然後酒店沒有再回復我。 這家酒店還不夠好。吉姆和我周二來到了里斯本,我們在 Thornburys吃了早餐-----這頓早餐好吃極了, 而且非常超值,只要10英鎊。
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來自 Slieve Donard Resort and SpaGuest Relations Manager Berni_Guest_Services 的回應
已於 2017年6月16日 回應
Dear guest, Thank you for taking the time to write a review of our property. We really appreciate it. I apologise that you were unsatisfied with our buffet breakfast, we have been doing this for quite some time and on a regular basis we get great feedback. We have a large range of items to suit all guests from cold - hot food items, cereals & range of bread to name a few. We would have been delighted to assist with providing additional items, in future please ask one of the staff for help as they would be happy to assist you. Once again apologise for any inconvenience this created during your stay. I am glad to hear that the rest of your stay was great and that you enjoyed your comfortable room and the surroundings of the hotel and that our staff were very helpful. Kind regards, Berni McCartney Guest Services Coordinator Slieve Donard Resort & Spa guestservices@sdh.hastingshotels.com
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酒店位置便利,一面是山、一面是海,酒店很美,有酒吧和餐廳。員工很友好,自助早餐選擇很多,但是一般般,很油膩。如果可以點餐就好了。房間很舒適,設施齊全。我在這裏住過三次,房間里的下水道有問題,浴室里有股難聞的味道,每次都是這樣。有時候整個房間、酒吧和餐廳都是一股臭味。是公司幫我預定這幾家酒店的,我希望下次可以換一家酒店住,因為我們都受不了這股味道了。
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來自 Slieve Donard Resort and SpaGeneral Manager Stephen_Meldrum_GM 的回應
已於 2016年2月4日 回應
Dear Guest, Thank you for taking the time to provide us with your feedback, we really appreciate it. We are sorry to hear that your stay did not make expectations. I would be grateful if you contacted me with more details such as your name, room number and the dates you stayed & the name of this review. The reason I ask for this is because the more information I have means that I can ensure the information is passed onto management so the problem is dealt with as quick as possible, my email is guestservices@sdh.hastingshotels.com All feedback is essential to educating our staff about good and bad service. We will ensure your feedback will be given to all to enhance our service. We thank you again for your feedback. Kind regards, Berni McCartney Guest Services Coordinator Slieve Donard Resort & Spa
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相簿類別
所有照片旅客客房與套房餐飲游泳池與海灘商務中心與會議室家庭與遊樂區
特別由 TripAdvisor 委託拍攝的專業照片Slieve Donard Resort and Spa
The Resort Suite at the Slieve Donard Resort and Spa
特別由 TripAdvisor 委託拍攝的專業照片Slieve Donard Resort and Spa
The Executive Double Room at the Slieve Donard Resort and Spa
View from our bedroom
One half of the massive bathroom- vanity mirror, double sink, rainfall shower and separate bath
Double superior room
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Is there an extra cost to having Breakfast served to your room?
yes. £5 tray charge per person. worth it to have extra time in the beautiful rooms
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Is the hotel dog friendly?
no .... i don't think so
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Does the pool in the spa have water jets over it? For massaging your shoulders?
Yes, it does and they are quite strong....provides you with a good massage.
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Silly question but is there a DVD player in the tv
no have stayed here quite a few times and never seen DVD player I brought Mobil one for kids
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Silly question but is there a DVD player in the tv
no i did not see one but yoy can give them a ring +ask
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價位
US$148 - US$354 (根據標準客房的平均房價)
又稱為
slieve donard newcastledonard hotel slievedonard hotel newcastle slieveslieve donard hotel newcastle
地點
英國北愛爾蘭紐卡斯爾
房間數
178
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