Having been a regular with Grange hotels over the past couple of years, this will sadly be my last. Undermanned check-in meant a lenghty wait and the majority of staff seem to be trainees. They were very friendly, but didn't seem to have anyone around...更多
After moving from an hotel unexpectedly we booked this on Sunday morning for £76. We got room 007 on the lower ground floor. It was huge! Massive bed, so very comfortable. Great shower too. A room we would probably not be able to afford on...更多
來自 蘭開斯特Public Relations Manager Nellie S 的回應
We are delighted that you had a fantastic stay, liked our location and facilities and found your stay to be...更多
I had to wait 40 minutes for my room to be ready i.e. after the 2.00pm deadline. So I asked for a cup of tea. I had to pay room service. The room smelled of cleaning products. I asked a member of staff to open...更多
來自 蘭開斯特Guest Relations Manager Nellie S 的回應
Thank you for your review - your comments have been noted. We are sorry that you were disappointed on this...更多
Thinking of staying here overnight due to proximity to Shaftesbury Theatre, would like reassurances that management has taken action regarding the bed bugs, and have generally upped the staffs game in response to some of these reviews, I would assume they monitor Trip Advisor closely.
Is breakfast included and if not how much is it?
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來自 Greg C 的回應 | 評論此物業 |
I haven't been there in a few years, but I'm pretty sure it was around 10 pounds.