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倫敦碼頭區華美達套房酒店
DoubleTree by Hilton Hotel London ExCeL

1,306 則評論
排名第 467 (共 1,120 家) 的倫敦飯店
旅客 (456)
360
全景 (10)
視頻 (2)

關於

倫敦排名第 467 (共 1,120 名) 的飯店
地點
清潔與衛生
服務
划算度
物業設施
免費停車
免費高速上網 (WiFi)
有健身房的健身中心
酒吧/酒廊
提供上網服務的商務中心
會議設施
禮賓服務
禁菸飯店
停車
免費網際網路
無線網路
公用無線網路
網際網路
餐廳
提供早餐
自助式早餐
宴會廳
會議室
乾洗服務
洗衣服務
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客房特色
禁菸客房
套房
空調設施
房務
客房服務
保險箱
平板電視
不可不知
飯店星級
飯店風格
港口景觀
河景
飯店連結
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飯店優惠方案

位置

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62還算適合散步
評分: 62 分 (共 100 分)
341 公里內的餐廳
91 公里內的景點
1,305 則評論
58 個問與答
0 客房秘訣
旅客評等
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因倫敦市中心酒店太貴,於是選了這間距離市中心 45min 車程的酒店。 Check in 有一塊很好吃的朱古力餅吃,但可惜這酒店沒有Lounge. 本人是白金會員,但竟然沒有升級房間,好失望。 升降機很小。 房間很大,浴室也大,可是企缸比例不對,其他地方空著做什麼?多放一個浴缸也有大量位置剩下。 沒有牙刷沒有雪櫃。 早餐一般,多款果汁選擇值得讚。
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來自 倫敦碼頭區華美達套房酒店General Manager Christian G 的回應
已於 2018年12月14日 回應
Dear Ronniel593, Thank you for your comments and apologies that in some areas we didn’t provide the high quality of services you deserve. We try to make each guest experience a great one at our hotel; our satisfaction is important to us and it is great to hear that you are loving our welcome cookie. We also appreciate your constructive feedback and hope you’ll give us another opportunity to make it right. Kind regards Christian G General Manager
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優秀的酒店,乾淨寬敞的房間,舒適的設施和有幫助的員工。這家酒店是我們的第一次訪問,我們印象非常深刻。飯店的用餐區非常好,是我所見過的最好的餐廳之一。我們住在離O2格林威治很近的地方,離DLR鐵路服務很近,非常方便。我們發現這裏的一切都非常令人滿意,當我們遊覽這個城市的時候,我們一定會再來一次。這當然是值得推薦的
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與 DoubleTree by Hilton 合作收集的評論
來自 倫敦碼頭區華美達套房酒店General Manager Michael M 的回應
已於 2018年1月5日 回應
Thank you so very much for taking your own time to write such a heartfelt review of your recent stay, my team and I always appreciate feedback and it was very nice to know how much you liked your recent stay. The little things mean a great deal to all of the team, and our mission is to create a heartfelt experience for all our guests, and on this occasion I was very pleased we made your stay that little more extra special. Thank you for the 5 Star review, we recognise how important it is to listen to our guests and rest assured we will continue to work hard with our teams to ensure our service is always efficient and excellent. We all hope that you had a great onward journey following your visit, we certainly hope to welcome you again in the very near future. Until then enjoy the remainder of the week ahead. Kindest Regards Michael Mason-Shaw General Manager
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這應該是我住過的最貴的酒店,我都沒吃到早餐,很浪費。這家酒店還讓我陷入了一個很尷尬的財政危機之中。老實說這家酒店本身就沒有讓覺得很棒
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與 DoubleTree by Hilton 合作收集的評論
來自 倫敦碼頭區華美達套房酒店Guest Relations Manager Michael M 的回應
已於 2018年1月5日 回應
Thank you so very much for taking your own time to write a review following your recent stay with our hotel and team at DoubleTree by Hilton London Excel. We certainly appreciate all our guests taking the time to review their stay. The little things mean a great deal to all of the team, and I was very concerned that on this occasion that we did not meet our usual high delivery of service upon this occasion. Rest assured your feedback has been shared with all the hotel team, and we will work together to further improve all services we provide to all our guests. And we personally will ensure your feedback is used fully and in the spirit has been provided, so that we may excel in our mission to create heartfelt experiences for all our guests. We would certainly welcome an opportunity to discuss and make this right for you, we would welcome the opportunity to do so privately and my email contact is guestexperienceteam@dtexcel.com We do hope we may have the opportunity to make a difference and help make this right for you and I look forward to hearing from you. Kindest Regards Guest Relations
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房間很不錯,雙2 x 4的床。套房很好。房間里沒有冰箱。空調似乎不會關閉。枕頭又小又硬,但是沒有替代品。餐廳早餐的麵包有點走味,但還算好,黃油在冰箱里。晚餐吃的很好,同樣的餐廳空間但在晚上黑暗。牛排不太值得吃。
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來自 倫敦碼頭區華美達套房酒店Guest Relations Manager Michael M 的回應
已於 2018年1月5日 回應
Thank you so very much for taking your own time to write a review following your recent stay with our hotel and team at DoubleTree by Hilton London Excel. We certainly appreciate all our guests taking the time to review their stay. The little things mean a great deal to all of the team, and I was very concerned that on this occasion that we did not meet our usual high delivery of service upon this occasion. Rest assured your feedback has been shared with all the hotel team, and we will work together to further improve all services we provide to all our guests. And we personally will ensure your feedback is used fully and in the spirit has been provided, so that we may excel in our mission to create heartfelt experiences for all our guests. We would certainly welcome an opportunity to discuss and make this right for you, we would welcome the opportunity to do so privately and my email contact is guestexperienceteam@dtexcel.com We do hope we may have the opportunity to make a difference and help make this right for you and I look forward to hearing from you. Kindest Regards Guest Relations
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我們在這裡有一次很棒的經歷,之前就在這個地區住過,但是這家酒店比之前的要好,床很結實,客房服務餐也很棒,早餐也很棒!樂於助人的工作人員令人印象深刻。
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與 DoubleTree by Hilton 合作收集的評論
來自 倫敦碼頭區華美達套房酒店General Manager Michael M 的回應
已於 2018年1月5日 回應
Thank you so very much for taking your own time to write such a heartfelt review of your recent stay, my team and I always appreciate feedback. The little things mean a great deal to all of the team, and our mission is to create a heartfelt experience for all our guests, and on this occasion I was pleased that you found the overall experience to a good level and thank you for your 4 Star review. We however recognise how important it is to listen to our guests and rest assured we will continue to work hard with all our team to ensure our service is continually improved, and on a next visit I trust you would see first hand how your feedback has been used constructively so we can excel in all areas of our guest services, and hopefully next time we will score a 5 out of 5 review. We all hope you had a great onward journey following your visit and certainly hope to welcome you again in the very near future. Until then enjoy the remainder of the weekend ahead. Kindest Regards Mike Mason-Shaw General Manager
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往前
價位
US$91 - US$280 (根據標準客房的平均房價)
又稱為
ramada hotel london docklands, ramada london, london ramada
過去稱為
Ramada Hotel and Suites London Docklands
地點
英國英格蘭倫敦Docklands / Canary Wharf / Isle of Dogs
房間數
287
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