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希爾頓倫敦碼頭酒店
DoubleTree by Hilton Hotel London - Docklands Riverside

2,506 則評論
排名第 496 (共 1,093 家) 的倫敦飯店
旅客 (1680)
客房與套房 (373)
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77還算適合散步
評分: 77 分 (共 100 分)
1501 公里內的餐廳
221 公里內的景點
2,506 則評論
1,753 張照片
122 個問與答
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這家酒店非常棒,我們一到酒店就受到了熱情的歡迎。我們是在2月22日周五午餐時間到的,接待處的年輕女士和年輕紳士(抱歉記不起他們的名字了)非常親切,樂於助人,真是為酒店增色不少。酒吧區很棒,有足夠的空間和良好的氛圍。餐廳的早餐很棒,廚師隨時為你烹制新鮮的食物,而且其他食物也很美味,值得一試,我們的服務員Mohamed不遺餘力地幫助我們。房間寬敞整潔,當我們的熱水出問題時,酒店經理晚上10點來我們的房間嘗試修理,然後為我們提供了一個昇級的房間。我們肯定樂意推薦這家酒店,還會再來的。
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來自 希爾頓倫敦碼頭酒店PA to General Manager Amie G 的回應
2 週前評論 已回應
Dear bgatty68, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that all team member you encounter were friendly and ready to assist. I will share your feedback with Mohammed as I know he will be delighted he was able to assist. I am pleased to hear that any issue experienced had been rectified by our on shift Duty Manager. We do hope we have the pleasure in welcoming you back. Kind Regards Amie
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這是一家用舊碼頭建成的旅館,很迷人。員工簡直太棒了!前台的Simona和做蛋卷的女服務員都是搖滾明星!他們有一個免費的渡船,帶你橫渡這條河到金絲雀碼頭。一次非常好的經歷。
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與 DoubleTree by Hilton 合作收集的評論
來自 希爾頓倫敦碼頭酒店PA to General Manager Amie G 的回應
已於 2019年2月13日 回應
Dear HuronChicago, Thank you or taking the time to share your feedback following your recent stay with us. We are delighted you hear that your stay was an enjoyable one. I will of course pass on your lovely feedback to both Simona & Sandra our omelette chef as I know they will both be delighted they was able to help make your stay a memorable one. We do look forward to welcoming you back in the very near future. Kind Regards Amie Gotts
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我之前在這家酒店住了大約6個月,對酒吧餐飲和房間的服務都不太滿意。由於之前的經歷,我再次來到倫敦時,差點訂了另一家酒店。我很高興沒有這樣做。我的房間在比較新的街區,它更寬敞,視野也很好。我在這裏住了三晚,享用了兩頓晚餐。我又去了酒吧,食物很美味,服務也很棒。我再次品嘗了這裏的早餐,這次對食物毫無怨言,在眾多酒店中,這家是一個不錯的選擇。強烈推薦,如果再回到這裏,我還會選擇這家酒店。
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來自 希爾頓倫敦碼頭酒店PA to General Manager Amie G 的回應
已於 2019年1月16日 回應
Dear Garyhh2016, Thank you for taking the time to share your feedback following your most recent stay with us. We are delighted that you chose to stay with us once again and are pleased to hear that we have exceed your expectations. I will of course share your feedback with the team as I know they will be delighted they were able to assist. We look forward to welcoming you back for another wonderful stay. Kind Regards Amie
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考慮到價格和希爾頓這個名字,酒店整體平均水平不如預期。高級工作人員粗魯又不友好,普通的工作人員很可愛。飲料價格過高,服務很慢。 呼叫客房服務,沒有人接電話,前往接待處詢問,等了差不多兩個小時,很忙亂,然後被告知餐廳很忙,無法提供客房服務,我們只好去餐廳。 當我們到達那裡時,實際上沒有人吃東西,我們吃了一些比薩餅和薯片,支付了53英鎊,我們等待超過45分鐘。沒什麼好印象。
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來自 希爾頓倫敦碼頭酒店on behalf of the staff SylvieW199 的回應
已於 2018年10月9日 回應
Dear Nicola A, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. Thank you again for your comments.
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酒店價格實惠,直接穿過金絲雀碼頭就可以到。酒店配備的房卡可以免費坐渡輪。酒店餐廳的食物不錯。早餐雖普通,但品種繁多。房間安靜,因為風扇吊得很高。空調效果不是很好,但可以打開窗戶和門呼吸新鮮空氣,窗戶可以再抹一下。員工友好、樂於助人。
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來自 希爾頓倫敦碼頭酒店PA to General Manager Amie G 的回應
已於 2018年9月5日 回應
Dear mamadagg, Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve our guests overall experience. We are pleased to hear that the food and the service in our restaurant were to your liking and will of course share you wonderful feedback with our team. We look forward to welcoming you back for another enjoyable stay. Kind Regards Amie Gotts PA to General Manager
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往前
相簿類別
所有照片旅客客房與套房餐飲游泳池與海灘商務中心與會議室家庭與遊樂區
This is supposed to be an Executive Room with a King Bed!
由管理階層提供的照片希爾頓倫敦碼頭酒店
View of DoubleTree Docklands
Double room view
The view from the outside space/balcony
Bedroom
往前往下
12345675
Hi Lauren. You would need to get a cab into central London or the West End for some real late night life. There are some decent pubs, bars and restaurants nearby in Greenwich, plus a comedy club. If you jump on the ferry and nip across to Canary Wharf, I think the last ferry back to the hotel goes at 11.30pm. The hotel bar itself is usually open until 1am.... sometimes they stay open a little bit later if you have a large group willing to spend some money!
0 次推薦
I took an uber to Liverpool station - less than £10 then took the train to the airport, £18 I had luggage and it was fine.
0 次推薦
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How late does the river taxi service run? And is parking free? Thanks
The last boat is approx 12:15 and parking is £16 per night
2 次推薦
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How late does the river taxi service run? And is parking free? Thanks
Parking was £16 overnight last riverboat is around midnight.
0 次推薦
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How do you get there from Canary Wharf station please
Take the tube to Canada Water station and then take the bus C10 from Canada Water tube station. The bus will drop you right outside the hotel.
1 次推薦
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往前往下
12345625
價位
US$115 - US$325 (根據標準客房的平均房價)
又稱為
hilton london docklands hotel londonlondon hilton
過去稱為
Hilton London Docklands
地點
英國英國倫敦Docklands / Canary Wharf / Isle of Dogs
房間數
378
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