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羅切斯特查塔姆酒店
Holiday Inn Rochester-Chatham

864 則評論
排名第 6 (共 6 家) 的查塔姆飯店
造訪飯店網站
旅客 (103)
客房與套房 (74)
餐飲 (31)

關於

地點
清潔與衛生
服務
划算度
物業設施
有健身房的健身中心
游泳池
客房服務
免費網際網路
免費停車
餐廳
酒吧/Lounge吧
Spa
乾洗服務
付費無線網路
允許攜帶寵物 (可帶狗/寵物)
室內游泳池
宴會廳
提供上網服務的商務中心
會議室
會議設施
殘障通行設施
洗衣服務
溫水浴池
溫水游泳池
禁菸飯店
精通多國語言服務人員
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禁菸房
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位置

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44建議開車
評分: 44 分 (共 100 分)
75310 公里內的餐廳
27510 公里內的景點
864 則評論
215 張照片
11 個問與答
0 客房秘訣
旅客評等
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停車挺好,接待和公共區裝修的不錯。卧室標準一般,床鋪很好,純平電視的大小合適。wifi非常慢,不是免費的,除非你是Holiday Inn俱樂部的會員。早餐很好,不過不含在房費里。晚餐也總體也是蠻不錯的,不過服務有些讓人失望——員工人手明顯不夠用。有個最大的缺點,我承認我很重視這個——我沒法接受任何酒店管理層,尤其像Holiday Inn這樣的大連鎖酒店,允許浴室里有黑色的霉點,即使量很少。這隻需要每天10秒鐘,一便士的漂白劑就能給清理了。
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來自 羅切斯特查塔姆酒店General Manager Garry C 的回應
已於 2015年6月21日 回應
Thank you for taking your time to review your recent stay with us. I am very pleased to hear that overall you found the hotel and the facilities clean and well presented. Thank you for your feedback on your dining experience, I am pleased that you found the food to be excellent and I do appreciate your comments with regards to the service, I will follow this up with my team. I do take on board your comments with regards to the bathrooms and have passed on your feedback to the Housekeeping Manager to investigate further. Once again thank you once again for your feedback and I trust that we will have the opportunity to welcome you back again in the future. Garry Cruise, General Manager
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緊湊而精美的雙人間,對於短期旅行來說價格非常合適。實惠、沒有多餘的裝飾。早餐還不錯,不過經過20分鐘等待,有些食物冷掉了。及時加熱食物帶來了一點小小的不便。對於一個繁忙的周末假期,這裏工作人員服務水準非常不好,對於那些孤單的吧台工作人員感到非常難過,因為隊伍太長了,一個客人還帶來了一把椅子。桌子也沒人清潔。希望下次能再好一些,期望下次再來。
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來自 羅切斯特查塔姆酒店General Manager Garry C 的回應
已於 2015年5月26日 回應
Thank you for taking your time to review your recent stay with us. I am sorry to hear that you received some food that was cold; however I am pleased that this issue was resolved quickly for you. Thank you for your feedback with regards to the staffing levels I will certainly be reviewing this internally with the teams to ensure that this is not repeated. I do hope that you will choose to stay with us again in the future. Thank you once again for your review. Garry Cruise, General Manager
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酒店在鎮的外緣,周中的時候人很多很熱鬧,都是來往Chatham的人。工作人員很友好、專業,房間設計得很漂亮,一塵不染。而且還有一個很大的泳池。酒吧很大,餐飲很豐盛,不過有一樣事情,我此行就是為了這一件,可是這裏的人卻不以為然——雞尾酒肉腸怎麼能沒有蜂蜜和芥末相作!
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來自 羅切斯特查塔姆酒店Manager Matthew R 的回應
已於 2015年5月18日 回應
Thank you for taking your time to review your recent stay with us, I am really pleased that you found the hotel to be clean and the staff to be friendly and professional. Thank you very much for the feedback with regards to the honey and mustard sausages, a firm favourite in the hotel, however these are not on our current menu. Hopefully they will be back again on the next menu change. I do hope that we will have the opportunity to welcome you back again in the future Matthew Rose, General Manager
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性價比不錯的酒店,過一晚很適合,但是住久一點可能就不願意了。房間挺舒服的,床也乾淨。傢具上面有一些缺口,但是基本沒什麼問題。員工都很友好周到,雖然早餐時候的侍應生收拾東西的速度,比他拿過來我點的茶的速度快多了。酒店的性價比不錯,但是也僅此而已。
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來自 羅切斯特查塔姆酒店Manager Matthew R 的回應
已於 2015年5月7日 回應
Thank you for taking your time to review your recent stay with us. I am pleased to hear that you found the room clean and comfortable and that the staff were friendly. I take on board your feedback with regards to furniture and service, thank you for your comments. I do hope that we will have the opportunity to welcome you back again in the future Matthew Rose, General Manager
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幾周以前我在這裏吃晚餐,那是一個繁忙的晚上,所以我們在這個酒店餐廳吃了頓大餐。員工非常友好,我很喜歡這裏的超級漢堡。還會來這裏的。
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來自 羅切斯特查塔姆酒店Manager Matthew R 的回應
已於 2015年4月28日 回應
Thank you for taking your time to review your recent visit to us, I am really pleased to hear that you had an enjoyable meal and that you were well looked after by the staff. Thank you for the great feedback on the Ultimate Burger, I am glad you enjoyed it. This week we are launching our Prize Winning Burger on our new Menu which I hope you will have the opportunity to try on your next visit. We look forward to welcoming you back again in the future. Matthew Rose, General Manager
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往前
相簿類別
所有照片旅客客房與套房餐飲游泳池與海灘商務中心與會議室
由管理階層提供的照片羅切斯特查塔姆酒店
Meeting room
由管理階層提供的照片羅切斯特查塔姆酒店
Meeting room
由管理階層提供的照片羅切斯特查塔姆酒店
Meeting room
由管理階層提供的照片羅切斯特查塔姆酒店
Meeting room
由管理階層提供的照片羅切斯特查塔姆酒店
Meeting room
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The pool closes at 9.30 and the club closes at 10pm Thank you very much for your interest Garry Cruise, General Manager
0 次推薦
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Is the spa free to access?
Yes free to residents
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Hi we had a superior room and the other bed was big enough for a full sized adult.
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Not all the bedrooms are refurbished and don't rely too heavily on the aircon. Ours was either off or on and the temperature control didn't seem to work.
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Do you take (well-behaved!) pets?
I wish they did 😩
1 次推薦
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價位
US$72 - US$106 (根據標準客房的平均房價)
又稱為
holiday inn rochester-chatham hotel chathamholiday inn chathamchatham holiday inn
地點
英國英國查塔姆
房間數
149
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