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124 皇后溫泉飯店 (尼亞加拉湖)
124 on Queen Hotel and Spa

567 則評論
排名第 1 (共 17 家) 的尼亞加拉湖飯店
旅客 (83)
360
全景 (7)
視頻 (1)

關於

尼亞加拉湖排名第 1 (共 17 名) 的飯店
地點
清潔與衛生
服務
划算度
Travellers' Choice 2019 大獎得主
優等證書
物業設施
免費停車
免費高速上網 (WiFi)
餐廳
巴士接駁服務
禮賓服務
禁菸飯店
洗衣服務
自助式洗衣
停車
免費網際網路
無線網路
公用無線網路
網際網路
提供早餐
客房內早餐
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客房特色
禁菸客房
套房
空調設施
小廚房
冰箱
平板電視
不可不知
飯店星級
飯店風格
交通便利
美麗
飯店連結
造訪飯店網站
特惠方案:套裝優惠
飯店套裝優惠
567 則評論
8 個問與答
0 客房秘訣
旅客評等
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已選擇的篩選條件
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  • 中文 (繁體)
這家酒店不容易找到。前台還是一家芳香療法商店的收銀台。沒有大廳可以坐下來休息。前台的工作人員非常友好,而且超級熱情,但是酒店混雜在各種小型建築中。他們正在進行大規模施工,要增加地下停車庫和新的酒店大樓。但在那之前,對於要去哪和哪兒是酒店理解起來都有點困難。當一切都完成后,這個地方會令人驚嘆,但在那之前,我們會有一個友好的困惑。而且,這裡會有你睡過的最舒適的床!加分項:星巴克就位於這個複雜區域內!
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來自 124 皇后溫泉飯店Guest Relations Manager SamanthaM124Q 的回應
3 週前評論 已回應
Thank you for taking the time to share your experience with us. We are definitely not your typical hotel layout but many people enjoy the eclectic style of the hotel. 124 on Queen Hotel & Spa is a resort style boutique hotel in the heart of Niagara-on-the-Lake offering a wide range of accommodations that are spread throughout 7 different buildings, which I understand can initially be confusing but we do try our hardest to make this transition period as easy as possible for our guests. Currently, our hotel and spa reception is a shared location which also includes a small retail space that many guests enjoy browsing while they check-in. Our retail space allows us to showcase the variety of premium products that we use here at The Spa @ 124, along with other unique items such as hand-made Canadian jewellery and our hotel bedding which our Guests love to be able to take home with them after their stay. Many of our larger rooms have a lounge, patio or balcony space which lessen the requirements of a full lobby space. Plus in the summer months we have a complimentary roof top patio, open to all hotel guests which is a lovely space to socialize and relax in during your stay. Once our expansion is complete we will have 2 separate locations for our hotel reception, spa reception/retail space, along with a more customary lobby space for Guests to enjoy. Until then, we continually strive try to provide as much comfort as possible and the highest levels of customer care we can. We hope that you can join us again once the expansion is complete.
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令人愉快的員工和酒店可愛的房間彌補了裝修帶來的不適感。我們很快就消除了我們最初的擔心,因為這是一家擁有可愛家庭氛圍的酒店,並且還坐落於尼亞加拉濱湖的老城區中心位置。不過有個警告:我們的第一個房間里有一種令人窒息的聲音,好像是從外面的走廊傳進來的。工作人員沒有任何異議的立刻幫我們換了房間。
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來自 124 皇后溫泉飯店Guest Relations Manager SamanthaM124Q 的回應
已於 2019年6月11日 回應
Thank you for your review! I am happy to hear that you enjoyed your stay and time with us. Although we are currently undergoing an expansion, we are working diligently to ensure that this has a minimal impact on our Guest experience and stay with us. Our staff is 124's best asset and I am happy to hear that the extractor fan issue was rectified quickly for you. We hope to see you again soon.
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我們很喜歡住在這裏,真的很希望能在這裏多住一晚而不是在瀑布酒店裡。酒店很精美可愛,服務也非常的友好。我們很喜歡我們的國王庭院房,浴室的洗漱用品都很齊全,床舒服的像睡在雲上一樣,真想自己買一個。強烈推薦,如果他們能將酒店再翻新一下,真不敢想象會變得多麼好。
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來自 124 皇后溫泉飯店Guest Relations Manager SamanthaM124Q 的回應
已於 2019年5月3日 回應
Thank you for your kind words. I'm delighted to hear that you had a comfortable stay with us! We are looking forward to our expansion as well. Hopefully upon your return to Niagara-on-the-Lake, our expansion will be complete and you are able to stay with us a bit longer!
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我和我丈夫在這裏住了3個晚上,住宿條件非常好。我們的套房有一間寬敞的卧室,裏面有一張大床和一個大衣櫥。這裏還有帶壁爐的生活空間、寬敞的廚房和一個陽台。工作人員非常友好,甚至在發現這是我們的周年紀念日後,還附贈了一瓶葡萄酒和一封甜蜜的歡迎信。客房服務員非常出色,每天確保我們的房間一塵不染。這裏地理位置很好,走到哪裡都很方便。我一定要把這個地方推薦給任何想住在 濱湖尼亞加拉 的人。當我們回來的時候,我發現自己甚至不會考慮去住別的地方。
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來自 124 皇后溫泉飯店Guest Relations Manager SamanthaM124Q 的回應
已於 2019年4月14日 回應
Thank you for your review and for choosing 124 on Queen Hotel & Spa for your anniversary getaway! I am so glad that you enjoyed your stay in our One Bedroom Villa. Our staff works tirelessly to make each and every Guest experience a special one, and we believe the little touches are most important. We look forward to welcoming you back!
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接待處的女士們人都很好,房間也很好。但我們之前住過比這裏好卻更便宜的酒店。這個房間充其量是一般的。兩個最大的問題是,我們出門吃飯時,門沒有自動鎖上,所以當3小時后我們回來時,我們意識到在我們外出時,門是對外開放的。幸運的是,沒有人意識到這一點,房間里的一切都完好無損。另一個問題是廁所響了一整晚。最後一天早上忍無可忍的我打開水箱蓋,把它弄好了。一切都很好。只是價格太貴了。不過位置不錯!
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來自 124 皇后溫泉飯店Guest Relations Manager SamanthaM124Q 的回應
已於 2019年1月27日 回應
Thank you for your review. It is wonderful to hear that you enjoyed your interactions with our team, however I am very sorry to hear that you did not find your stay worth the value paid. Here at 124 on Queen Hotel & Spa work hard and go the extra mile for our guests ensure that their stay is a successful one in every aspect. We have adjusted our door mechanisms slightly in our Courtyard building in order to avoid them slamming shut, as we received complaints in the past. We usually mention this our guests in order to ensure the door is fully shut, and I apologize if this was not mentioned to you. Although we do upkeep regular maintenance of our property from time to time issues such as a running toilet arise, however if we are unaware of an issue we are not able to repair the problem. In future please contact the Front Desk and we would be more than happy to come and take care of the problem for you as this is an easy fix! I hope that this experience does not deter you from staying with us in the future, and we hope to see you again!
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往前
價位
US$231 - US$529 (根據標準客房的平均房價)
過去稱為
The Victorian Villas Boutique Suites
地點
加拿大安大略省尼亞加拉湖
房間數
28
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