We stayed as a couple mid. September and had a wondeful time. Suites are gorgeous, perfectly planned and very comfortable. Terrace is fantástic with a warm wáter pool and a comfortable lounge sofá. Bathroom is nice also with ocean view. Restaurants are good and the...更多
Capella is all about enjoying the vacation experience. The professional, friendly and accommodating staff are vigilant about making sure you want for nothing during your stay...and let me tell you - they have it DOWN! From the moment you arrive and are greeted with friendly,...更多
For a relaxing place to go and get pampered, and enjoy a glorious views, the Capella Ixtapa is one of the Best places to go in Ixtapa. You can just relax in a quiet personal setting or get involved in some of the activities in...更多
How did you find the whole Personal Assistant perk that is touted as a benefit? We are less than two weeks away from our first stay, and we received an e-mail from our Personal Assistant yesterday. However, it's now been more than 24 hours since I e-mailed her with some questions, and still no response. That level of service does not impress me.
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來自 SLP 的回應 | 評論此物業 |
That surprises me. Everyone receives an email from Connie and we received a prompt reply to our questions. As with all employees she would have days off so I would give it a little more time. We travel extensively and we... 更多
That surprises me. Everyone receives an email from Connie and we received a prompt reply to our questions. As with all employees she would have days off so I would give it a little more time. We travel extensively and we loved Capella!
Is this an all inclusive package? Is there a beach?
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來自 Seandell 的回應 | 評論此物業 |
We love the beach but with a cool off small pool in our room balcony we did not miss it at all. Long days made it a great way to strip down and jump in and relax.
Do you have accessible rooms and elevators?
來自 Cedricpoon 的回應 | 評論此物業 |
as far as i remember, the rooms are villa-like and there are at least some (if not most) of the rooms can be accessed without staircase.