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茲瓦洛斯卡沃斯凱悅酒店 (卡波聖荷西)
Hyatt Ziva Los Cabos

7,093 則評論
排名第 17 (共 47 家) 的卡波聖荷西飯店
入住— / — / —
退房— / — / —
顧客1 間客房, 2 名成人, 0 名兒童
旅客 (4702)
360
全景 (97)
視頻 (5)

關於

卡波聖荷西排名第 17 (共 47 名) 的飯店
地點
清潔與衛生
服務
划算度
物業設施
停車
免費高速上網 (WiFi)
游泳池
有健身房的健身中心
免費早餐
海灘
網球場
保姆服務
免費網際網路
無線網路
公用無線網路
網際網路
浴缸
桑拿
無邊際游泳池
成人游泳池
室外游泳池
溫水游泳池
私人游泳池
酒吧/酒廊
餐廳
提供早餐
自助式早餐
游泳池酒吧
游泳池畔酒吧
晚間娛樂
夜店/ DJ
兒童活動 (適合兒童/家庭)
兒童俱樂部
機場接送
提供上網服務的商務中心
會議設施
宴會廳
會議室
Spa
臉部療程
禮賓服務
禁菸飯店
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客房特色
海景
禁菸客房
套房
家庭房
空調設施
私人海灘
迷你吧
平板電視
房務
私人陽台
客房服務
保險箱
冰箱
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不可不知
飯店星級
飯店風格
家庭
美麗景觀
飯店連結
造訪飯店網站
特惠方案:套裝優惠
飯店優惠方案
7,090 則評論
1,095 個問與答
0 客房秘訣
旅客評等
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已選擇的篩選條件
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  • 中文 (繁體)
我的未婚夫和我預定了這家酒店當做紀念日旅行。我們希望能夠有一次特別的旅行,希望房型能夠昇級成海景套房,感謝接待的Laura滿足了我們的一切願望!所有人都很好很樂於助人。做壽司的廚師很棒,法餐廳也很不錯,但是我的晚餐第一選擇是Hacienda餐廳(服務和食物都很棒)。我們在這裏住的很開心。
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來自 茲瓦洛斯卡沃斯凱悅酒店Director General Francisco S 的回應
已於 2017年12月11日 回應
Dear Julie H, Thank you for choosing Hyatt Ziva Los Cabos as host for your Anniversary Vacations, we highly appreciate your preference and the time you have taken to share with us a review about your experience. We are delighted to know the level of service you received from our staff members was consistently first class as well as the quality and food in our restaurants. Please trust we'll cheer and recognize Laura for the outstanding service from the heart she is providing every day. Allow me to thank you once again for your comments and on behalf of Hyatt Ziva Los Cabos colleagues, we genuinely hope to have the opportunity to host you both again soon. With Service From The Heart, Francisco J Silva General Manager.
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這個度假酒店被看管的很好,乾淨,房間很漂亮,床很舒適,有漂亮的床單,對於每個人包括孩子,都很好,工作人員很熱情友好,熱心助人。餐廳也有不錯的選擇,食物比其他我們去過的地方要好,很喜歡,我們沒有預約!!服務方面,牛排店的馬克很幽默,服務也特別棒!:)
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來自 茲瓦洛斯卡沃斯凱悅酒店Director General Francisco S 的回應
已於 2017年12月5日 回應
Dear paintnart, Thank you for choosing Hyatt Ziva Los Cabos as host for your recent vacations, we highly appreciate your preference and the time you have taken to share with us a review. We are delighted to know you found fun activities for all the ages at our all-inclusive resort and that the level of service you received from every staff member was consistently first class and exceeded your expectations. Likewise we are proud to know the facilities and accommodations were the perfect host for you and your family. Allow me to thank you once again for your comments, and on behalf of Hyatt Ziva Los Cabos we genuinely hope to have the opportunity to welcome you again soon. With Service From The Heart, Francisco J Silva General Manager.
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乾淨的房間和餐館,一切都很好。我們的空調壞了幾天,修好之後,每20分鐘左右就會發出可怕的噪音,吵了你整個晚上。遊泳池和一些餐館的服務質量參差不齊。一些調酒師無視你,如果你不注意他們,就會用錯酒。也會發現有一些調酒師不幹凈的衛生條件。在泳池周圍的大部分時間都不能得到服務,泳池周圍的酒吧都在6點停止服務,這太荒謬了。
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與 Hyatt Hotels 合作收集的評論
來自 茲瓦洛斯卡沃斯凱悅酒店Director General Francisco S 的回應
已於 2017年11月22日 回應
Dear kendracolbyd, Thank you for choosing Hyatt Ziva Los Cabos as host for your recent vacations and for taking the time to share with us your review. I want to give you my sincerest apologies due the poor service you received from our pool staff, please be sure we'll pass your highlights about the sanitary conditions, service hours and the misunderstanding with the drinks to the F&B Manager to be sure this mistakes won't happen again. We are sad to know your experience with us ended that way and would like to extend my apologies for all the issues this may have caused you. On behalf of Hyatt Ziva Los Cabos we genuinely hope this misunderstanding does not diminish your preference for Hyatt and would be an honor to have the opportunity to host you again soon to showcase improvements. With Service From The Heart, Francisco J Silva General Manager.
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服務水平有待提高,食物一般,餐廳不能預留座位,先到先得的服務不是很方便有小孩子的家庭。房間不錯,遊泳池不錯。地點很好。但是總體性價比不高,以後再去會嘗試其他的賓館。
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與 Hyatt Hotels 合作收集的評論
來自 茲瓦洛斯卡沃斯凱悅酒店Director General FranciscoJSilva 的回應
已於 2017年6月13日 回應
Dear Tianyij2017, I apologize if we do not meet your expectations in certain areas, be assured that our priority is your satisfaction and comfort and we will surely start taking steps to reinforce the service and attention provided by all our staff members. Our goal is your complete satisfaction and to make you feel as relaxed and pampered as possible. Please know that I appreciate your feedback regarding the aspects that did not make your stay as pleasant as it could have been. It would be an honor to welcome you back to our Resort and I am sure that you will notice several improvements made since your last stay. Service from the Heart! Francisco Silva General Manager Hyatt Ziva Los Cabos
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天堂的感覺。這個度假村太美了,天氣太棒了,工作人員都很友好,這可能是我旅行過的最好的地方了!我們在遊泳池裡玩得很開心,Ximena是一個精力充沛的年輕女士,她工作做得很好!
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來自 茲瓦洛斯卡沃斯凱悅酒店Director General FranciscoJSilva 的回應
已於 2017年6月13日 回應
Dear Momsnewmission, Thank you from the Heart for writing this incredible and motivating review about your stay at Hyatt Ziva Los Cabos, we are glad to see our guests writing about how pleasant their stay was and we are filled with pride to see that experience being shared. I hope we can have that opportunity soon, we will be waiting anxiously. Service from the Heart ! Francisco Silva General Manager Hyatt Ziva Los Cabos
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往前
價位
US$252 - US$941 (根據標準客房的平均房價)
又稱為
barcelo los cabos palace deluxe hotel san jose del cabo, barcelo hotel los cabos, barcelo resort los cabos, the grand baja
過去稱為
Barcelo Los Cabos Palace Deluxe
地點
墨西哥下加利福尼亞州南下加利福尼亞州洛斯卡沃斯卡波聖荷西
房間數
591
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