I really enjoyed my stay at Casa de los Suenos. The grounds were nice, the presidential suite was beyond awesome with it's own large pool, courtyard, multiple rooms, great open shower, etc....
The staff was really helpful and were on top of it, remembering things...更多
My mumm and I stayed in the hotel for 3 days.
The hotel and the surrounding area is ok but service and the staff in general at the hotel are unacceptable!
the breakfast is nice but not great
The front desk and all other staff...更多
來自 蘇諾斯卡薩德洛斯飯店Owner Jade Z 的回應
Thank you for joining us at Casa de los Suenos. I regret your trip did not meet your expectations. I...更多
This island is small, so you'll probably traverse the whole thing a few times after a few days. But you should know that this hotel is not near downtown. You'll probably need to get a taxi each time you want to go into town. It's...更多
Let's start out with the big picture. I love this place. For the most part the staff has a perpetual shared smile, they are helpful, informative, eager to please, and conscientious. The property and the hotel itself are great. The Four Seasons, this place is...更多
Quick trip by ferry from Cancun where we rented a moped to travel to Casa Suenos. Offered cocktail at the painless checkin and quickly entered our spacious room with a king bed and a balcony overlooking water. Restuarant meal was great as well. We actually...更多
Hi I was planning a 7 day trip to Mexico and wanted to split the time between Isa Mujeres and Holbox. I was thinking to go to Holbox first and then Isla/Casa de los Suenos. Can you offer any advice on that thought? I thought to do it in that order as Isla is closer to Cancun airport when we have to leave...
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來自 Carlos A 的回應 | 物業代表 |
Hello from Isla Mujeres! Although they are both islands, they are very different from each other. Isla Mujeres has developed in the last few years, making it more of a "first class" experience with local flare (without the... 更多
Hello from Isla Mujeres! Although they are both islands, they are very different from each other. Isla Mujeres has developed in the last few years, making it more of a "first class" experience with local flare (without the cancun crowds thankfully).
On the other hand, Holbox is more of a small community, which is also definitley worth the visit. Your plan seems good so that you begin your travels with advendure at Holbox, and then finishing up with the top-of-the-line relaxation and leisure ar Casa de los Sueños.
Hope this helps!
HI we are planning a future trip to Playa Mujeres and plan to stay here it's beautiful . I would like to know how far is the dolphin discovery and the turtle Farm for the hotel ?
來自 Carlos A 的回應 | 物業代表 |
Hello from Isla! Everything in the island is relativley close. The turtle farm and dolphn discovery are about a 5 minute cab ride away. Even walking it can be don around 25 minutes. I would like to clear something out... 更多
Hello from Isla! Everything in the island is relativley close. The turtle farm and dolphn discovery are about a 5 minute cab ride away. Even walking it can be don around 25 minutes. I would like to clear something out thought, We're located in ISLA MUJERES not playa mujeres. Playa mujeres is on the continental land on the north of cancun city.
hope this helps!
will they accept a 10 lb sma;; well trained dog
來自 Jade Z 的回應 | 物業代表 |
It depends on the duration of the stay, but generally yes with deposit. You would need to email in advance to secure permission.