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墨西哥城聖達菲 JW 萬豪酒店
JW Marriott Hotel Mexico City Santa Fe

573 則評論
排名第 28 (共 325 家) 的墨西哥城飯店
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我們在這裏度過周末去參加一個好朋友的婚禮,事實是,招待是一流的,我沒有抱怨,無論是房間還是沙龍的服務,食物,飲料,唯一的缺點是互聯網不免費。
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這是我們第一次來墨西哥城。我們只在城市中度過了一個周末。天氣不是很好,但是酒店彌補了一切,非常值得。酒店的位置很好!Ivan和Alfredo非常樂於助人。缺點是酒店並沒有位於很中心的位置。這座城市中有兩家JW萬豪酒店,預定起來有點令人困擾。
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來自 墨西哥城聖達菲 JW 萬豪酒店Director General GM JW Marriott ... M 的回應
已於 2018年11月17日 回應
Dear Meander, Thank you for choosing JW Marriott Hotel Mexico City Santa Fe for your most recent stay and also for sharing your travel experience with the TripAdvisor Community. Customers like you deserve a unique and special service. It is a wonderful pleasure to read such an excellent experience, we like to offer an environment in which our guests enjoy a personalized experience. As well as it mentions it we have collaborators trained that offer quality attention to the our guest. Thank you for staying at the JW Marriott Hotel Mexico City Santa Fe and we hope you choose to stay with us again whenever your travel needs bring you back to Mexico City. Cordially, Miguel A. Hernández General Manager
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出差期間在這住過,我作為萬豪的忠實客戶已經有一段時間了,期待的也是白金會員能享受到的優質服務。但是從入住開始就有點讓人失望——幾乎像拔牙一樣漫長,從休息室里拿到信息、時間和樓層。入住辦理處的工作人員不會主動告訴客人其他信息。過了幾個晚上,我點了客房服務,他們告訴我需要30-45分鐘,然後一個小時后我打電話給他們,他們又跟我保證東西已經在送來的路上了。又過了20分鐘,我又打了次電話,他們卻問我點了什麼。搞什麼??所以我之前打電話的時候你們對說東西已經快送來了是在騙我嗎?我投訴之後他們賠償了一頓飯,還送了一瓶酒。
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來自 墨西哥城聖達菲 JW 萬豪酒店Front Office Manager GM JW Marriott ... M 的回應
已於 2018年11月11日 回應
Dear Gabe a: Greetings from JW Marriott Hotel Mexico City Santa Fe. With a mission to provide superior customer service, we take great pride in serving your needs. As a valuable Marriott Platinum Member, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at JW Marriott, and we hope you choose to stay with us again whenever your travel needs bring you back to Mexico City. Sincerely, Venjoseph Diaz Front Office Manager
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這是我第三次住在這裏。住宿條件很好,房間很乾凈,我特別感謝服務員安東尼奧Antonio的服務。他簡直出類拔萃。做得很好!
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來自 墨西哥城聖達菲 JW 萬豪酒店Director General GM JW Marriott ... M 的回應
已於 2018年10月16日 回應
Dear Hector L: Thank you for choosing JW Marriott Hotel Mexico City Santa Fe for your most recent stay and also for sharing your travel experience with the TripAdvisor Community. We are proud to know that we were within reach of your expectations and with the attentions and service you expected specially with Antonio. Guests like you deserve an impeccable and quality treatment. It will be a pleasure that on your next visit enjoy wonderful experiences with us, we hope in Oriental Spa where you can enjoy a service of relaxing areas. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Mexico City. Cordially, Miguel A. Hernández General Manager
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酒店地理位置很好,價格也公道。最贊的就是工作人員的服務了,特別是Estela Medina 和 Juan Lopez 這兩位,總是很開朗,然後用自己周到的服務讓你有賓至如歸的感覺。
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來自 墨西哥城聖達菲 JW 萬豪酒店Director General GM JW Marriott ... M 的回應
已於 2018年10月3日 回應
Dear Basriram: Thank you for choosing JW Marriott Hotel Mexico City Santa Fe for your most recent stay and also for sharing your travel experience with the TripAdvisor Community. We are proud to know that we were within reach of your expectations and with the attentions and service you expected specially with Estela and Juan. As well as you mentioned we are in an excellent location in Santa Fe with almost 400 corporates around of the area. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Mexico City. Cordially, Miguel A. Hernández General Manager
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所有照片旅客客房與套房餐飲游泳池與海灘家庭與遊樂區商務中心與會議室
由管理階層提供的照片 ()墨西哥城聖達菲 JW 萬豪酒店
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由管理階層提供的照片 ()墨西哥城聖達菲 JW 萬豪酒店
Guest room
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I don't believe so - i was in Mexico City for two weeks but moved downtown for the weekend as Santa Fe is a business district and frankly there is not a lot to do there other than the mall which is a drive anyway (so you can visit by Uber from anywhere) I think also the pool area and jacuzzi are very small (maybe for about 30 people?) so although it should be quiet on the weekend, any number of people could spoil your relaxation. The spa seems nice and the workout area has good equipment.
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Hi, Agree with what Ileana A has said, a little damage like crack on glass railings. Hotel is safe to stay, however, I am not sure abut road to Toluca, my apologies. Bon Voyage!
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There is plenty of shopping malls in the area. Many Restaurants within walking distance. Nightlife you many need to go downtown..
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Hola que tal Tienen algún paquete lunamielero? Gracias!
Estimado Alvaro G, Nuestro paquete lunamielero incluye desayuno buffet, 1 botella de Champagne, fresas cubiertas con chocolate, y acceso al circuito de hidroterapia en nuestro Oriental Spa. La tarifa en habitación estándar de lujo es de $378 USD y en Jr Suite de $568 USD, impuestos incluidos. Si desea más información sobre este u otros paquetes puede consultar nuestro website o bien proporcionarnos su correo electrónico para enviarle la descripción de cada uno. Quedamos a sus órdenes, Saludos.
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Sres, Existe algún servicio de Shuttle del Aeropuerto Internacional al Hotel JW Mexico Santa Fé?
Estimada Alicia O, El costo por shuttle aerouperto-hotel es de $65 USD. Puedes agendar tu cita al 55 5292 7272 ext. 2050. Quedamos a tus órdenes, saludos.
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價位
US$139 - US$285 (根據標準客房的平均房價)
地點
墨西哥中部墨西哥和墨西哥灣沿岸墨西哥城Álvaro Obregón District聖塔菲
房間數
221
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