Dear 22GUSTN, Thank you very much for choosing Hotel 7 Fengjia as your stay in Taichung. Please accept our apologies for the inconvenience you've encountered. We have taken care of the issues you mentioned with our team. We really appreciate your taking the time to share feedback that will allow us to improve. We sincerely hope we can have the opportunity to welcome you back again and provide you with better services. Thank you again for staying with Hotel 7 Fengjia. Warm wishes, Hotel 7 Fengjia
PROS: Fairly close to night market, but we took the bus there and back mostly.
CONS: At around $95 per night...better is expected. The mixed themes of ECOLOGY and Bond's 007 just doesnt work...and the "green" perspective does not entitle to cut corners and cut back. Arrived at 3:20 with all ready for a quick check in...paperwork was processed rapidly but we were told to wait....so a staff member could present our welcome gift...10 minutes later, a small box of 2 candies and a cookie arrived...sorry, but my time is more valuable for a $1 worth of sweets i could have gotten at the convenience store across the street...and then the breakfast was another disappointment...3 ladies standi g behind the kitchen counter with little going on, but no egg station??!!!... it looked like they previously prepared the mostly asian dishes for the 20 or so guests and that was that ...scrambled egg tray was watery, running and unappealing to say the least. However, the hotel is fairly new, very clean, and the staff nice although not all that congenial.
Dear DocHolley, We really appreciate you choose Hotel 7 Fengjia as your stay during New Years Eve, and we would like to sincerely apologize for the shortfall you've experienced during your stay. We have taken your feedback into serious consideration. Hope you would allow us another opportunity to be at your services, please let us know about this incident and we will do our best to make sure we provide you with the best quality of stay. We certainly hope we can welcome you back in the near future and look forward to providing you a better service on your next visit. Warm wishes, Hotel 7 Fengjia