Stayed this hotel several times from its low-profiled opening years ago. It's a neat, quiet, stylish and simple but unique decorated hotel.
I always enjoy the stay because it's really a quiet and decent hotel and can have a "real good rest." Every time staying this hotel then it seems all slow down and can feel "oh, finally it's quiet around."
When arriving the hotel and the good and soft smell welcome you first. The staff are cool to deal with the check-in procedures. Maybe, it is advised the staff show more enthusiastic.
The breakfast quality is the same as usual. However, the environment is somehow disappointed since lots of guests than before. It's quite noisy and the staff are quite rush and walk quickly and loudly, it quite ruins the beautiful morning. Besides, some ordered tea and coffee are missed until reminding the staff again.
Overall, I love the room quality, but if the breakfast environment can remain the previous quality, it will be still the hotel I highly recommend.
Dear valued guest oftheplanet, Thank you very much for taking the time to write us your feedback. We are glad that you enjoy staying at Silks Club and find the philosophy that we wants to offer you a place that feels like home - with a full relaxation and a delightful rest. However it's unfortunate that the check-in process and breakfast service couldn't satisfy you this time. We actually take your comments seriously and have reinforced our training and quality again. We always keep improving all the aspects in Silks Club. Hope you could see our change next time. Again we truly appreciate that you are always staying with us and look forward to welcoming you back soon! Kind regards, Jimmy Feng
Silks Club was specifically designed for adults, to provide our guests with elegant and leisure experience. Many of the design has certain risks for children, therefore, we decided to only accept guests over ten years old. Please understand our purpose and it was not an easy decision. We sincerely hope that you can arrange your own travel (or meal) plan and experience our service. We look forward to your visit.
