The staff here are friendly and helpful, and the location is good, with the main shopping streets and night markets just a few minutes’ walk away. The room was a decent size, and we had a private onsen at the balcony area.
The beds were comfortable and large twins, and were placed side by side. One was located almost next to the wall, which did make getting in and out a little difficult. Wifi was strong, but without a password.
They also provided complimentary drinks and snacks, and there was free popcorn and a Top Gun movie screening in the lobby on the days we were there.
Breakfast was okay and there was a nice spread. We especially liked the kong bak paus and egg.
Dear valued guest Orator11, Thank you for choosing to stay at Wellspring by Silks Jiaoxi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, James Shih Resident Manager, Wellspring by Silks Jiaoxi
The room is slightly small based on the 5 star hotel standard. However it is acceptable because it is located in the popular area of hot spring hotels.
The room is clean, tidy and elegant, equipped with good facilities. Breakfast is average.
Front desk staff are friendly and helpful, they provide exceptional service.
Dear valued guest, Thank you for choosing to stay at Wellspring by Silks Jiaoxi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, James Shih Resident Manager, Wellspring by Silks Jiaoxi
Hotel has a Zen concept and looks great when you first enter the hotel lobby. High ceilings with ample seating area. There’s a tea and coffee facilities with some snacks where guests can help themselves too during the day which is unique. There’s also happy hour refreshments and daily movie screening in the hotel lobby.
Hotel staff are every present and are both accommodating and welcoming and are able to assist with any queries.
Rooms are beautifully done up with each room have its own semi private onsen area. There a couch at the side of the room which can double up as an extra bed. Beds and pillows were comfortable too.
There’s parking on site however there limited lots but the Hotel has another parking arrangement which is further down the road (where no 9 hotel is).
Dear valued guest, Thank you for choosing to stay at Wellspring by Silks Jiaoxi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, James Shih Resident Manager, Wellspring by Silks Jiaoxi
I am not sure how long this walk is. We inquire about it upon check-in but it was already full. The staff recommended booking this walk at least a few days before your arrival.
