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Nirwana Gardens - Banyu Biru Villa (拉歌意)

144 則評論
排名第 10 (共 10 家) 的拉歌意飯店
旅客 (139)
360
全景 (52)
客房與套房 (219)

關於

地點
清潔與衛生
服務
划算度
物業設施
游泳池
客房服務
免費停車
餐廳
酒吧/Lounge吧
Spa
含早餐
有健身房的健身中心
免費高速上網 (WiFi)
乾洗服務
付費無線網路
付費網際網路
兒童活動 (適合兒童/家庭)
公用無線網路
室外游泳池
宴會廳
托嬰服務
接駁車服務
提供上網服務的商務中心
會議室
機場接送
洗衣服務
禁菸飯店
精通多國語言服務人員
門房服務
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客房特色
客房內冰箱
微波爐
空調設施
家庭房
小廚房
禁菸客房
不可不知
飯店風格
美麗
飯店星級
144 則評論
373 張照片
6 個問與答
0 客房秘訣
旅客評等
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  • 中文 (繁體)
這座別墅看起來很破舊,但功能齊全。非常不幸的是,海灘被石油泄漏污染了,我們的腳和涼鞋上都沾上了焦油。酒店的工作人員很樂於助人,而且都很友好。食物質量一般,需要改進。
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來自 Nirwana Gardens - Banyu Biru VillaPublic Relations Manager NirwanaGardens 的回應
已於 2019年2月25日 回應
Dear Naga_eye, Thank you for taking the time to share your experience. We are sorry you couldn't enjoy the beach thoroughly due to the pollution. We know how this can interrupt the vacation fun and the frustration falls on our resort too. We have feedback this to the relevant authorities and hope that it won’t affect the resort for long as we work hard on promoting our lovely beach. In the meantime, more manpower has been extended to clean the beach. Whilst we are pleased that there were some positive factors to your stay, we are sorry that there were shortfalls that affected what could have been a more memorable experience with us. Do be assured that we are reviewing the points you have brought up and we continue to work hard to ensure that we deliver the best to our guests. Thank you again for your feedback and we hope to welcome you back for a better experience on your next visit to Bintan.
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當時5個人合租了1間別墅, 真的是太舒服, 就像是長洲一樣, 但感覺是更正, 但當天因太累, 5個人其中4個睡著了, 晚上才醒來, 否則會有更好的經歷啊
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來自 Nirwana Gardens - Banyu Biru VillaPublic Relations Manager NirwanaGardens 的回應
已於 2018年7月17日 回應
Dear Tony, Thank you for taking the time to write your review of your recent holiday at Nirwana Gardens and the positive feedback on our guest rooms. It was our pleasure to have you with us and we look forward to welcoming you back soon to enjoy the facilities and activities this time.
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我們前往度假勝地之前在別墅酒店住了一晚。我們訂了有3個卧室的別墅。別墅非常寬敞和舒適。唯一的缺點是生活區沒有空調。酒店員工都非常友好和樂於助人。他們隨時準備着為你服務。
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來自 Nirwana Gardens - Banyu Biru VillaPublic Relations Manager NirwanaGardens 的回應
已於 2018年2月27日 回應
Dear MHRYU, Thank you for taking the time to share your experience. We will share your lovely comments with our team, and we are sure that this will serve as an encouragement to the staffs as we strive to continuously improve the quality of our services and to do even better for our guests. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your review and for selecting our resort. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.
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我一直期望再來這裏。和我的家人一起來這裏已經有五次了。很棒的地方和很棒的人們!所有的員工都很友好,儘管我們一年才來一次,但是他們都還記得我們!我們又計劃過聖誕節了。希望它不會被預訂完。
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來自 Nirwana Gardens - Banyu Biru VillaPublic Relations Manager NirwanaGardens 的回應
已於 2017年10月30日 回應
Dear ledinav, Thank you very much for your kind words on TripAdvisor following your stay and the positive comments on our property and hospitality. It’s always encouraging when customers acknowledge the hard work of our team as it’s what we aim for. Do make your reservation soon before it's fully occupied and we eagerly look forward to having you with us this Christmas!
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我住在一棟別墅里。 總體體驗很棒, 海灘很乾凈,沙子很軟,很安全,到處都有wifi。 別墅里沒有沙蠅,但有不少家蠅。 我們也注意到,房間各處都在通風,這可能是沒有沙蠅或蚊子的原因。 不過,只能回來吃飯,這裏沒有街頭小吃。
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來自 Nirwana Gardens - Banyu Biru VillaPublic Relations Manager NirwanaGardens 的回應
已於 2017年9月15日 回應
Dear Lay Lay S, Thank you for taking the time to share your experience. We are glad to know that your room accommodations were satisfactory and you enjoyed the beach. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your review and do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.
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往前
相簿類別
所有照片旅客客房與套房游泳池與海灘餐飲家庭與遊樂區
特別由 TripAdvisor 委託拍攝的專業照片Nirwana Gardens - Banyu Biru Villa
The Belantara 2-Bedrooms Villa at the Nirwana Gardens - Banyu Biru Villas
特別由 TripAdvisor 委託拍攝的專業照片Nirwana Gardens - Banyu Biru Villa
The Belantara 2-Bedrooms Villa at the Nirwana Gardens - Banyu Biru Villas
One of the bedrooms in our Suria Villa
特別由 TripAdvisor 委託拍攝的專業照片Nirwana Gardens - Banyu Biru Villa
The Buana 3-Bedrooms Villa at the Nirwana Gardens - Banyu Biru Villas
特別由 TripAdvisor 委託拍攝的專業照片Nirwana Gardens - Banyu Biru Villa
The Buana 3-Bedrooms Villa at the Nirwana Gardens - Banyu Biru Villas
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12345640
Does this hotel has self-service laundry facilities?
Dear fangwolf, each newly renovated double-storey villa comes complete with a Master bedroom and an en-suite bathroom with rainfall shower. There are two accompanying Twin-sharing bedrooms with a common bathroom and rainfall shower. On the first level of the villa, there is a bathroom with flush toilet and sink for the convenience of the guest. Hope this helps!
0 次推薦
My children also did not get any mosquitoes or insect bites. We did not see any flies either.
1 次推薦
顯示所有回答
Are there a lot of restaurants around the villa?
Hi Hanna, Nirwana Gardens span across 330 hectares of land and it comprises of 5 properties within this land. One of the five property is Banyu Biru Villa. All resort guests of Nirwana Gardens are welcome to patronize the various recreational facilities and restaurants within Nirwana Gardens. There is a complimentary shuttle service at a scheduled timing for guests to travel point to point within the resort. The F&B outlets available at Nirwana Gardens are Neydles House, The Poolside, Dino Bistro, The Coffee Shop, Spice Restaurant, Kelong Seafood Restaurant, Calypso Floating Bar, The Pub, Mayang Sari Beach Hut, The Beach Club Bar and Makan-Makan Food Court. Hope this helps and you may also visit our web for more information. Thanks!
2 次推薦
Are there a lot of restaurants around the villa?
往前往下
12
價位
US$309 - US$554 (根據標準客房的平均房價)
又稱為
nirwana gardens - banyu biru villas hotel lagoi
地點
印尼廖內廖內群島Bintan Regency民丹島拉歌意
房間數
36
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