the view is beautiful... just sitting outside and looking at the volcano was really great! The little rooms were really nice a well. The bathroom was supper small with not place to even put a toothbrush... we had that big roll of toilet paper (the...更多
We stayed 2 nights at this hotel and were happy with our stay. The staff was friendly and helpful. Kenneth gave us good recommendations for restaurants and hot spring. Room was clean, quiet and had a perfect view of the volcano. Well located (not in...更多
Stayed as a couple here for 2 nights and although the road to get there is rocky and unpaved and the wifi was only in the lobby/restaurant, the view was worth it! Amazing, peaceful views of Lake Arenal and the volcano without the hustle and...更多
I would like to know how far this facility is from the public road and bus service. I/we would most likely not have a car.
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來自 Fermín Andrés C 的回應 | 物業代表 |
Hello it's 9 kilometers from a public road and 25 kilometers from la Fortuna dawn town the activities it's some one 200 meters from hotel.
You have especial activities to do?
Is your hotel comfortable with a gay couple? We are visiting Costa Rica later this year and, though we're a very conservative and discreet couple, we don't want to be in an uncomfortable situation or unnecessarily make hotel owners or staff uncomforable. Thanks,
來自 Sailyn A 的回應|
Hello we don´t have problems with gays couples.
You can book with us and i hope that you will have a nice time.
Fermín Andrés C
I am very sorry you run into all this issues while staying with us
please note all the staff who work with us is part of the family, as this is a family run hotel, we are very honest people who will never touch any money with does not belong to us.
in the other hand why didn't you complain at the front desk, we would have check the cameras and see what happen, that way we would have resolve something
thank you very much for your comment