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克倫貝格城堡酒店 (陶努斯山脈克朗伯格)
Schloss Hotel Kronberg

旅客 (637)
客房與套房 (159)
餐飲 (38)
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Travellers' Choice 2018 大獎得主
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49建議開車
評分: 49 分 (共 100 分)
69510 公里內的餐廳
9110 公里內的景點
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員工、房間、餐食、服務等等全都一流。如果可以的話一定要去拜訪。酒店會安排車去法蘭克福機場接你。晚餐前或之後在酒店底層散步也是很不賴的。
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來自 克倫貝格城堡酒店Manager DirektionKronberg 的回應
已於 2018年11月12日 回應
Dear Andrew M, thank you very much for this overwhelming review. Indeed Schlosshotel Kronberg is a stunning property with an impressive historical background. However it is our utmost goal to create a remarkable journey for all our guests, with professionalism and unique service. I really appreciate your warm words for our whole team, who made your stay even more memorable. We are looking forward to welcoming you soon again.
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我在克倫貝格城堡酒店度過了一段非常美妙的時光。這座城堡酒店有悠久的德國和英國歷史。非常華麗,豪華,還很優雅。食物和酒都很好,服務員給我們挑了最好的。他們還有自己的葡萄酒。真不錯!這兒還有漂亮的露台、花園和巨大的高爾夫球場。早晨散步感覺很好。所有的房間都還保留着一些有歷史氣息的東西,所以你可以感受到100多年前的感覺。前台工作人員都很好,尤其是羅伯特,他總是盡最大努力為客戶做到最好,真是非常感謝。強烈推薦這裏,將來還會再回來的!
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來自 克倫貝格城堡酒店Manager DirektionKronberg 的回應
已於 2018年11月12日 回應
Dear Hanafromjapan, thank you very much for your flattering recommendation. We are very happy to read how much you have enjoyed your stay and that you had a truly remarkable experience. I have forwarded your compliments towards our F&B Team and Front Office Team. Especially Robert thanks you a lot. We are all looking forward to welcoming you back soon to enchant you again with our professionalism and personally service.
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50年前,我在Schloss酒店完成了我的酒店培訓,那時候的Schloss真是棒極了,這次回來入住,Schloss依舊如此。酒店的各種設施都是無與倫比的,像是場地,城堡本身,傢具和古董裝飾都很精緻。員工專業人際交往能力在所有酒店員工中都很突出,作為一個酒店經營者,我絕對願意聘用他們所有人。從自助早餐到點菜晚餐,這裏的食物絕對一級棒,如果天氣允許的話,你還可以在露台上用餐,那裡的氛圍浪漫極了。是的,我絕對推薦Schloss。如果能回到過去重來,我一定會比50年前更早的來到這裏。
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來自 克倫貝格城堡酒店Manager FranzZimmermann 的回應
已於 2018年8月24日 回應
Dear deeg4491, thank you very much for your fantastic review of your stay at Schlosshotel Kronberg. We are so pleased that you enjoyed your stay again. All of us absoluetly appreciate your valued words because you as an ex hotelier know at best what quality means. Our team does strive to provide the best and individual service for our guests to exceed expectations and create a memorable stay. For your next booking please do not hesitate to contact us for special preferences. We are looking forward to welcoming you soon again – please sooner than 50 years.
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酒店真的是非常好的地方,就像童話故事一樣!我最近和未婚夫一起入住了這家酒店,在城堡里他向我求婚了。酒店的工作人員服務超水準,幫我們在美麗的玫瑰園安排了求婚儀式,當我們回到房間時還送了我們一瓶免費的香檳。在我們住宿的所有時間里,客戶服務真的非常好,所有的工作人員都願意幫忙併帶着微笑。城堡和房間都很漂亮,在餐廳和酒吧的收費,相對5星級的酒店而言,都出人意料地便宜。我們極力向家庭和情侶推薦這家酒店,這裏不會讓你失望的!!
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來自 克倫貝格城堡酒店Manager FranzZimmermann 的回應
已於 2018年8月24日 回應
Dear michaelquinn2018, thank you very much for your overwhelming review. I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience. It is great to read that youi felt like being in a fairytale and that you felt absolutely welcome, too. Thank you for your lovely compliments; it was my pleasure to pass them on to my team! Hope to see you soon again.
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看起來很可愛,是吧?我們的期望是如此之高。沒有遊泳池或健身房,你可以免費去城裡的當地設施!房間可以,但空調不能用,WiFi信號差。我們預約了在Spa房預約了按摩,但最後是在一間空套房的卧室里進行了按摩!按摩非常棒,但這個過程還是有點怪怪的。酒店唯一的酒吧允許吸煙,煙霧瀰漫了整個酒店!!我們是不吸煙的。酒店有一個漂亮的露台,可是有人包場了,禁止別人進入。客服很好,很細心。我們不會再來這裏住了。
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來自 克倫貝格城堡酒店Manager FranzZimmermann 的回應
已於 2018年5月30日 回應
Dear Jane W., thank you very much for taking the time to review your recent stay. I am sorry to read that you did not have a memorable stay with us. Indeed, the whole team is absolutely friendly and excellent. Everyone of them is aiming to exceed expectations so that all of our guests feel welcome. However, I am very sorry to read that the air conditioning in your room did not work completely and that you could not find a place at our cozy terrace because of an inhouse-event. Please be assured that this is not our standard and indeed, it should not have happened in the first place. We have discussed your remarks internally with our Housekeeping and F&B teams. Dear Jane W., I am hoping to get the opportunity to welcome you once again at Schlosshotel Kronberg to exceed your expectations entirely and to convince you of our high quality standards and professionalism.
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往前
相簿類別
所有照片旅客客房與套房餐飲商務中心與會議室家庭與遊樂區
Schlosshotel 9
Schlosshotel 8
往前往下
12345632
How much is there airport shuttle service? Thank you
Tax is best option espnif more than one person. About $45 USD.
0 次推薦
顯示所有回答
HI there, Sorry for delay! I hope it is not too late for an answer. It would not be a problem to get a taxi from Kronberg station or I actually think the hotel will pick you up if you ask them. They are very obliging and it is not very far at all from the station. I hope this helps.
1 次推薦
顯示所有回答
The hotel has a shuttle that we didn't think about booking until we landed and then it was too late. You can pre-book with the hotel. The hotel shuttle isn't a van either; it was a roomy luxury car. We felt spoiled. However, the shuttle did cost us $50 and the taxi cost us $30-$35.
0 次推薦
What is the best way to get to Frankfurt hauptbanhof from the hotel?
Dear gligle, Greetings from Schlosshotel Kronberg. I am very delighted that you consider us to become part of your journey. We are perfectly linked to the public transportation network and the entire region. Therefore we are offering a complementary shuttle service to Kronberg’s train station from where you can take the train to Frankfurt main station. Alternatively taxi or I would be very glad to assist you with our transportation offers.
1 次推薦
Dear Travelingtheworld27, thank you very much for your kind request. I am happy to confirm to you that our hotel is offering beautiful guest rooms which are allocated near to an elevator so that you do not need to take the stairs. At the main entrance we do have a couple of stairs which take you up to the lobby area of the castle and reception desk. My colleagues at the main door are more than happy to assist you in that case. Please let me know in case you have any further questions or wishes. We are very much looking forward to welcome you in the near future at the Schlosshotel Kronberg.
0 次推薦
往前往下
12
往前往下
11
價位
US$241 - US$648 (根據標準客房的平均房價)
又稱為
schlosshotel kronberg hotel kronberg im taunusschlosshotel kronberg im taunusschlosshotel kronberg hotel im taunus
地點
德國黑森邦陶努斯山脈克朗伯格
房間數
62
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