Valley Forge Casino

Valley Forge Casino (普魯士國王) - 評論

Valley Forge Casino
2.5
上午 10:00 - 上午 2:00
星期一
上午 12:00 - 上午 2:00
上午 10:00 - 上午 2:00
星期二
上午 10:00 - 上午 2:00
星期三
上午 10:00 - 上午 2:00
星期四
上午 10:00 - 上午 2:00
星期五
上午 10:00 - 上午 12:00
星期六
上午 12:00 - 下午 11:59
星期日
上午 12:00 - 下午 11:59

2.5
446 則評論
非常好
48
非常好
79
一般
121
85
糟透了
113

Njleco
Lancaster, United States35 則投稿
2021年9月
Today was my last visit to this casino. Last week the security guard at the entrance yelled at me for not taking my mask off enough. Really yelled like I was a child. Today, another security guard almost attacked my husband while he was handing me money before entering the casino. We felt like instead of being guests at the casino we were in a prison and they acted like prison guards. We reported this to security which defended their rules! Not a friendly place, better off going to AC.
發表日期:2021年9月13日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。

Bridgette R
2 則投稿
2021年9月 • 夫妻情侶
I spend 500 to 1000 dollars a week here yet they couldn't give me a comp room. Valley Forge needs to take care of their regular customers, .there are other casinos that I'm sure would be happy to have my business.
發表日期:2021年9月12日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。
Thank you for your review. All offers and rewards are based on your play using your B Connected card. For information on your specific rewards, please login to your B Connected online account. If you feel there may be an issue with your offers or rewards, we encourage you to contact a guest host directly or reach out to us online at www.vfcasino.com/contact-us
發表日期:2021年9月13日
這則回應是管理階層代表的主觀意見,而非 TripAdvisor LLC。

Kimberly C
1 則投稿
2021年8月
Overall, just completely awful. Nothing is good about this place, at all. Can't begin to list complaints, it's a complete mess of an operation.
發表日期:2021年8月23日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。
Thank you for taking the time to leave us a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help: www.vfcasino.com/contact-us
發表日期:2021年8月24日
這則回應是管理階層代表的主觀意見,而非 TripAdvisor LLC。

Dr. Rigor Mortis
賓夕法尼亞州雷丁1 則投稿
2020年12月
I would guess I've been to several dozen sportsbooks in my lifetime. First throughout Las Vegas and more recently throughout Delaware, New Jersey, and Pennsylvania. The one at Valley Forge is the most sorry excuse for a sportsbook I've ever seen. Looks like the casino had an extra closet that wasn't being used so they decided to throw a couple kiosks in it and call it a sports book.
發表日期:2020年12月30日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。
Thank you for taking the time to leave us a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. We will be sure to share your feedback with our team for internal follow up. If you have any additional feedback you would like to share with our team, please contact us directly through our official property website so we can help.
發表日期:2020年12月30日
這則回應是管理階層代表的主觀意見,而非 TripAdvisor LLC。

Njleco
Lancaster, United States35 則投稿
2020年11月
If it wasn’t hard enough to get customers to wear masks properly when in the casino, many of their employees don’t cover their noses and take off the mask so you can hear them better! What a joke it was to see so many employees with their noses sticking out. One employee was completely without a mask behind the check in. When we asked an employee at the cashier to put her mask on, she was annoyed that we spoke to her like that.
發表日期:2020年11月16日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。
Thank you for your feedback. The safety of our guests and team members have been and continues to be our number one priority. We make every effort to enforce proper mask wearing, social distancing and the Boyd Clean standards. Additionally, we are reviewing opportunities for additional safety measures.
發表日期:2020年12月1日
這則回應是管理階層代表的主觀意見,而非 TripAdvisor LLC。

Joette P
4 則投稿
2020年8月
My husband and I decided to go away for the evening for our wedding anniversary back to the Valley Forge Casino Resort where we got married 2 years before. We booked a room for Friday, August 14, 2020. Obviously we knew many of the amenities were not available due to the pandemic, but we wanted to visit the casino and do a little gambling and enjoy a nice stay for the evening. We arrived around 3:00 pm or so and we were able to get right into our room. The room #2513 was literally outside of the where the elevators are and although not ideal, we thought well it can't be all that bad. Boy were we wrong. We got back up to our room for the evening around 10:00 pm and there was a party happening on the other side of the wall. A birthday. Believe me you couldn't miss hearing the lady running down the hall yelling "It's my birthday" OK, so I get it you want to party and have a good time for your birthday. I would think you would party at the casino downstairs or go to a bar and Uber back and come up to your room to crash, but nope all we heard was loud dance music from the other side of the wall and people running up and down the halls, slamming doors and furniture until 1:30 am! This is NOT Daytona Beach, FL on Spring Break people! Oh did I forget to mention the pot party in the sitting area in front of the elevators outside our room? We probably could have gotten high on the fumes on our trip downstairs to the front desk to speak to security. Speaking of which we had called the front desk 2x to have security come up to that room do settle things down before we went downstairs ourselves to see what was going on. Next we speak to the head security gentleman who knew exactly which room we were inquiring about since he had gotten other calls to that room previously that night. We were made aware that the Birthday girl got kicked out of the casino for public intoxication. Makes sense now why the party was moved upstairs. Still no excuse. At 1:15 am my husband again went downstairs and asked if we could be moved to another room. He came back and said that was not an option so at 1:45 am we left to go back home to get some sleep. Before we left we sent an email requesting a full refund. The night manager did email us back acknowledging our request (see below). Additionally, I would like to say that the guest your manager spoke to was another birthday girl and not the intoxicated one who got kicked out of the casino. She was wearing a pink birthday banner. We ran into her in the elevator and she needed assistance by her friend because she couldn't walk.

We did receive our refund which was the least that you could have done given our horrible experience and our unexpected need to uproot and drive home in the middle of the night to get a good nights sleep.

Managers Email -
First, I would simply like to apologize for your experience here at Valley Forge Casino Resort not being anything that you expected. I truly wish that the situation could've been handled differently and please understand that I did try to rectify the situation to the best of my ability. After speaking with the guest, in which you made the complaint about, they informed me that prior to you coming down for the third time, they had already turned the music off. Although noise complaints are a tough issue to usually come to a common agreeance on, as part of our agreement, I'm emailing you along with my managers so they can contact you and let you know whether a full refund is appropriate for such a matter. I informed you that I didn't mind refunding a percentage off of your bill, however since you pretty much stayed until almost 2am, the decision would be left up to higher management since you had already occupied the room for majority of your stay. If you have any questions or concerns feel free to contact Management during our business hours after 9:00am.
發表日期:2020年8月17日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。

Wayne T
賓夕法尼亞州Bensalem1 則投稿
2020年6月
Casino open for business - people walking, sitting smoking without mask, in smoking and non smoking areas .You are required to wear a mask to come into casino --What happens after that is the Wild West with no common sense or policing to make sure masks are worn at all times. YOU CAN'T HAVE SMOKING - ITS NOT SAFE .Governor Wolf has to adress this policy with all PA. Casinos . Endangering all lives -- Masks are to save lives - your casino is not doing its part, by letting people smoke you are telling them not to wear a mask and should need to rethink policy it should be common sense .Casino actually at fault for this - it's always about the $
發表日期:2020年7月1日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。

Betty K
Philadelphia, United States6 則投稿
2020年3月
great little casino, lot of fun things to do. not to crowded on Saturday night, good self parking. I'll defiantly visit again
發表日期:2020年3月9日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。
Hello! Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.
發表日期:2020年9月23日
這則回應是管理階層代表的主觀意見,而非 TripAdvisor LLC。

Brian B
賓夕法尼亞州伊利湖5 則投稿
2020年3月 • 商務型
The hotel room was gross. Bloody underwear in the dresser. Water stains all over the counter. Refrigerator was smelly and moldy. Smashed up microwave. I’ve never gotten a hotel room so gross before.
發表日期:2020年3月5日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。

Disappointed
Allentown, PA20 則投稿
2020年2月
Was here for a quick trip while we were killing some time. The casino is very small. Okay choice of machines. Did not play table games. My wife and her niece enjoyed the bar while I played. Did not win, but had a decent time playing....
發表日期:2020年3月1日
這則評論是 Tripadvisor 會員的主觀意見,而非 TripAdvisor LLC 的意見。
Hello! Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.
發表日期:2020年9月23日
這則回應是管理階層代表的主觀意見,而非 TripAdvisor LLC。

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Valley Forge Casino 常見問題

Valley Forge Casino開放時間:
  • 一 - 一 上午12:00 - 上午2:00
  • 一 - 四 上午10:00 - 上午2:00
  • 五 - 五 上午10:00 - 上午12:00
  • 六 - 日 上午12:00 - 下午11:59


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