Afrogem
上午 9:00 - 下午 6:00
星期一
上午 9:00 - 下午 6:00
星期二
上午 9:00 - 下午 6:00
星期三
上午 9:00 - 下午 6:00
星期四
上午 9:00 - 下午 6:00
星期五
上午 9:00 - 下午 6:00
星期六
上午 9:00 - 下午 6:00
星期日
上午 9:00 - 下午 6:00
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5.0
5.0 分 (共 5 分)36 則評論
非常好
33
非常好
1
一般
1
0
糟透了
1

Spyros N
賽普勒斯拉納加156 則投稿
5.0 分 (共 5 分)
2023年11月 • 商務型
Very professional service with kind staff and a very nice environment. Satisfying collection with good prices, gives you the opportunity to choose what ever you like.
發表日期:2023年11月30日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。

Barrie S
8 則投稿
5.0 分 (共 5 分)
2023年7月 • 夫妻情侶
Service excellence is a rarity these days but no one does it like Afrogem. After sales service of this calibre (and over so many years) is impossible to find. Ramona and the team - you are an asset of note. I cannot recommend this business more highly
發表日期:2023年7月12日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。

Gervais Ally
南非開普敦10 則投稿
5.0 分 (共 5 分)
2021年8月 • 夫妻情侶
As a tour guide in Cape Town I really trust Afrogem with their products and their service. They have an amazing design team, all their work is kept in house. The after sales service was impeccable. I would recommend this company in Bo Kaap, Cape Town every time.
發表日期:2021年8月13日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。

Rebecca W
路易斯安納州巴吞魯日1 則投稿
1.0 分 (共 5 分)
2020年2月 • 好友旅行
We were excited to visit Afrogem because it was so close to our AirBnb. We had gotten a map that was sponsored by them and offered a free bag of stones, nothing super special but I’m into rocks, and was excited to see what they had in their shop as well as the tour. When we walked to the gate the security guard asked us why we were there. We held up our map and said we were interested in seeing what they had. We were promptly refused service saying we needed and appointment to go to the shop. We were pretty shocked and disappointed that we were refused service, especially after I had read so many good reviews. Tanzanite is one of my favorite stones and I was really looking forward to adding to my collection.
發表日期:2020年2月5日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Dear beccasgalaxy, We are really sorry to hear that you were denied entry and of your disappointment at the experience. Unfortunately, due to the nature of our business, we have had to put security measures in place to ensure the safety of our visitors and our staff. We therefore can't allow anyone who does not have an appointment onto the premises. It does state on our website that you do need an appointment to visit us. However, we acknowledge that the maps in your AirBnB may not have had that information, a we will be rectifying this oversight as soon as we possibly can. We will also look at ways we can manage the appointments of our AirBNB clientele. Again, we're deeply sorry you had such a disappointing experience, and thank you for highlighting issues we need to fix so this does not happen again. All the best, All the team at AFROGEM
發表日期:2020年2月8日
這則回應是管理階層代表的主觀意見,而非 Tripadvisor LLC。

Pamela Kimmel
愛爾蘭Kilrush1 則投稿
5.0 分 (共 5 分)
2019年12月
My husband and I went shopping at Afrogem to find a special ring to celebrate our 10 year wedding anniversary. We had a wonderful, relaxing, and fun experience shopping at Afrogem. Approximately 1 year later one of the small stones fell out of the ring and I contacted Afrogem to let them know and they responded promptly and let me know that if I shipped them my ring, they would replace the stone, repair the ring, and send it back to me at their cost. I was so excited and thrilled with their kind response. We live in the San Francisco Bay Area so it was not as though I could just drop off the ring and drive over and pick it up. Ramona at Afrogem provided me with exceptional customer service and kept in contact with me and even suggested several services to use to ship my ring to Afrogem. They let me know they received my ring for repair and since they were unable to find a perfectly matching small stone to replace the one that fell out, they replaced my ring with two brand new stunning blue tanzanite stones. Ramona e-mailed me a photo of the ring before they shipped it back to me. I am so grateful to the staff at Afrogem and I am beyond thrilled with my ring! I now have a wonderful story to tell about my ring. Afrogem is amazing!!!
發表日期:2020年1月30日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Dear Pamela, Thank you for taking the time to write to us about your experience. We're so pleased to hear your ring is back where it belongs, on your finger! We hope that it continues to bring you joy, especially as it's attached to such a special memory. We're proud to serve our many international clients, and it's part of our ethos to ensure that Afrogem customer service doesn't end when you cross our borders. All the best, The AFROGEM team
發表日期:2020年2月3日
這則回應是管理階層代表的主觀意見,而非 Tripadvisor LLC。

mysteriousmims_123
愛爾蘭都柏林50 則投稿
5.0 分 (共 5 分)
2019年11月
We visited on Friday, late morning, so didn't have time to do the tour. We watched the video and followed Ramona into the showroom. WOW !! What a sight !! My friend and I were mesmerised .... I have never seen so much beautiful jewellery and so many amazing stones .... Ramona was very patient and lovely. I bought a Tanzanite ring and earrings, my friend bought blue topaz ring and earrings. They were re-sized and delivered to our hotel within a couple of hours. Amazing service and a lovely experience. We will be back !!
發表日期:2019年11月24日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello Mysteriousmims_123 Thank you so much for taking the time to write us such a great review. We're so happy to hear that you and your friend enjoyed your experience with us. We're always adding new pieces to our collection so we will hopefully e able to wow you even morewhen you return again. All the best, From all of us at AFROGEM
發表日期:2019年12月10日
這則回應是管理階層代表的主觀意見,而非 Tripadvisor LLC。

Maurizio L
義大利庫內奧4 則投稿
5.0 分 (共 5 分)
2019年10月 • 夫妻情侶
Abbiamo scoperto questo laboratorio in viaggio di nozze nel settembre 2017 tramite un tour organizzato e ci siamo innamorati subito di quello che offriva! Pietre preziose di ogni genere ma soprattutto,per noi,la Tanzanite che ci affascinato per il suo colore e brillantezza! Nel laboratorio ci hanno mostrato tutti i passaggi e le fasi di lavorazioni dei gioielli, e abbiamo potuto vedere alcune fasi dello sviluppo di un anello! A fine del giro del laboratorio ci hanno portato nella loro rivendita, dove tra pietre preziose,anelli e gioielli di ogni tipo siamo rimasti incantati! Con gli addetti gentili e pazienti per la scelta e veramente bravi nel venire incontro ai nostri desideri e budget! Tant’è che per regalo e ricordo di quel fantastico viaggio mia moglie è uscita con un bel paio di orecchini in oro bianco,diamantino e Tanzanite! A distanza di un anno nel 2018 ho avuto la possibilità con la pazientissima,disponibilissima e gentilissima(gli aggettivi per lei sarebbero molti di più perché è stata veramente un tesoro)Ramona di concordare l’acquisto di un ciondolo che accompagnasse lo stile degli orecchini, e lei subito mi ha accontentato nella ricerca, impeccabilmente! Con un servizio rapido,preciso e un’ottima spedizione sono riuscito a fare avere il regalo a mia moglie per il nostro primo anniversario! Arriviamo a settembre 2019 e per la nascita della nostra prima figlia, sempre grazie a Ramona, sono riuscito a far avere uno splendido anello Trilogy per celebrare questo evento! Spedizione sempre al meglio e prezzi competitivi rispetto ai nostri! Qualità sopraffina! Ramona è una persona fantastica e ha fatto un lavoro eccezionale anche perché il mio inglese non è dei migliori ma è riuscita ha rendere disponibile tutto ciò che avevo in mente🔝! DA VISITARE e apprezzare tutto ciò che offrono!
發表日期:2019年10月17日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Grazie Grazie Mauri199888 for such an outstanding review and congratulations on the birth if your beautiful baby girl, Ramona showed me the picture that you sent her and her and she's just so lovely :-) We do our very best to share our love of jewellery with everyone and reading your review we know you get that. There are so many happy years ahead for you and your family and it makes our hearts sing to know that we have been able to help you create your bespoke pieces to remember your special moments for always. So again Grazie! Wish wish you all the very best and more, With love from all of us at Afrogem xx
發表日期:2019年10月24日
這則回應是管理階層代表的主觀意見,而非 Tripadvisor LLC。

Marine
2 則投稿
5.0 分 (共 5 分)
2019年9月
Three years ago, I have visited with my husband Afrogem, I have discovered the most wonderful stone: Tanzanite. We have had a wonderful welcome and we have visited the manufacture and their shop. Few days ago, i wanted to by a tanzanite for my engaged ring. I have spoken with Ramona who help me so much with her kindness and advices.
They have done the design that i have ordered and advise me about the color of the sotne.
2 weeks later the ring arrived and it was just wonderful. The design, size, color are just wonderful. Everything was perfect. I recommended so much if you want to buy tanzanite. Their services are perfect and Ramona looks after us very well. Thank you so much for everything
發表日期:2019年10月11日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello Marine, Thank you for taking the time to post such a wonderful review. We're so happy to have been able to help you with your beautiful ring. Tanzanite is our favourite too and that's why we have it in every form possible form, from rough to polished in silver to 18ct Gold ;-) We agree Ramona is amazing!! Wishing you all the best for your future with your new ring ;-) From all of us at Afrogem xx
發表日期:2019年10月14日
這則回應是管理階層代表的主觀意見,而非 Tripadvisor LLC。

Sheryl Kavin
南非開普敦市中心2 則投稿
5.0 分 (共 5 分)
2019年8月
I recently had the pleasure of visiting Afrogem with my daughter, and was taken on a jewellery tour by one of the lovely showroom staff. My daughter was looking at jewellery, so the tour was just me! What a wonderful experience. I've never thought about how jewellery is made before. I got taken upstairs to the factory, and the young man taught me so much. Such an education. I'll never look at jewellery again without thinking about the process that goes into it. Thank you, Afrogem.
發表日期:2019年8月22日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello Sheryl, It was wonderful to meet you and your daughter. I'm so glad she loved her tanzanite ring, and that we were able to resize it before your tour guide collected you. We love that the Afrogem Fabrication Tour was such a highlight in your day. We've worked hard to make it the most educational and fun jewellery tour in Cape Town. Our goldsmith said you were great to chat to, and he can't wait to design the pendant you spoke about. We all hope to welcome you back on your next trip to the Mother City. All the best, From All of us at Afrogem
發表日期:2019年8月30日
這則回應是管理階層代表的主觀意見,而非 Tripadvisor LLC。

gary c
英國County Armagh2 則投稿
5.0 分 (共 5 分)
2019年5月 • 商務型
2 years ago my wife and I were on a tour in South Africa. In Durban while shop gazing we spotted a pendant and necklace, the pendant was in the shape of Africa with a giraffe shape cut out of the centre.
The giraffe is my wife's favourite animal and we went in and bought it.
My wife loved the necklace and wore it practically all the time. But unfortunately almost 2 years later the necklace must have broken and she lost it.
I spent many hours on the internet trying to find a replica and eventually discovered Afrogem in Capetown had the exact same pendant.
I e-mailed them and received a reply from Ramona their showroom manager.
After many e-mails to and fro and me learning how to send Rands to South Africa I recived the pendant and my wife is delighted.
Ramona was patient and helpful throughout despite my ignorance of transferring money electronically.
I can concur with all those reviews of people who have met the staff in this shop and state that they are very helpful
發表日期:2019年6月26日
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Hello Gary, Ah it is moments like these that make being in our business so rewarding. We've spent many years investing in our African range of jewellery so we're really proud to have been able to deliver on the pendant that you so lovingly spent time searching for. Thank you for taking the time to give us an awesome review. We wish your wife many more happy years with her pendant... and you of course! ;-) All the best, From all of us at Afrogem
發表日期:2019年7月8日
這則回應是管理階層代表的主觀意見,而非 Tripadvisor LLC。

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