總之是不錯的地方,但是不便宜,不知道會不會再來,然而泳池的服務員真的是很棒, 晚上的酒吧很不錯。更多
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總之是不錯的地方,但是不便宜,不知道會不會再來,然而泳池的服務員真的是很棒, 晚上的酒吧很不錯。更多
顯示較少Dear Valued Guest,
Bonjour Mabuhay!
We would like to thank you for recognizing our ambassadors especially by the pool, Princess as one of the best attendants who have served you. She will definitely be inspired and all our ambassadors to continuously provide an excellent service to all our guests. You mentioned that your stay was overall okay but you have a concern with the price. We trust that the experience was worth it.
It is our hope that we will have another opportunity to welcome you back.
Kind regards,
Maureen Lagarto
Quality Manager
這間酒店的公園和泳池也一流,更重要是去過可以看着馬尼拉海灣的日落。
老實說,馬尼拉對比其他東南亞國家的首都,不算特別多旅行景點,所以酒店的設施變得很重要,而這裏的確給人一個渡假村的感覺,非常之舒服。
我認同這裏是值得獲得福布斯四星的酒店。
只是在走廊有一陣味,浴缸有破損,這個酒店需要注意保養。
Dear Roylui,
Bonjour mabuhay!
Reading through your comments, I feel really proud with the Manila Bay Sunset. Thank you so much for appreciating our hotel amenities and ambiance. We are the only resort type hotel at the heart of Manila.
I hope to see you back again once we re-open.
Sincerely,
Michelle Olea
Dir. of Guest Experience
在繁忙的行程和緊張的工作之餘,我擁有了一個短暫的假期。索菲特廣場酒店真的是一個很不錯的地方,它使你遠離工作的重擔,給你提供了一個毫無壓力的短期住宿。我真的很喜歡我在索菲特酒店的住宿,因為這裏的氛圍很棒,食物也很好,他們的工作人員也很熱情友善,特別是Le酒吧的錢泊斯(Chamberrs)先生,他總是隨時都很樂意為你提供幫助,另外他也十分有趣,總是使我發笑。Le酒吧也是我在索菲特酒店最喜歡的地方之一,這裏的氛圍很好,還有現場的鋼琴師演奏。
這家馬尼拉索菲特廣場酒店所有的員工都很友好,提供很專業的服務。尤其是俱樂部里的員工,從來不會打擾客人。酒店的員工都會提供最出色最真誠的服務。酒店的自助早餐非常非常美味,尤其是麵包。索菲特酒店的麵包像法式麵包。非常美味。酒店的房間都配有非常舒適的床,在陽台上可以看到馬尼拉灣的很美的景色和著名的日落美景。
酒店無法正確分配我5月15日至18日住宿的積分獎勵。用兩張不同的信用卡下支付了兩張訂單,但到目前為止酒店只算了一張訂單的積分。進行了無數次郵件溝通,但員工不明白這一點。
Dear Johnskhg,
Bonjour Mabuhay from Sofitel Philippine Plaza Manila!
Thank you for sending this feedback. Please be advised that points and nights are supposedly automatically credited by the system and for discrepancies we are very much willing to help. As the property is not the one who did the crediting, verification should be coursed through the proper channel hence the correspondence with the membership's Help Desk.
We are in the process of sorting this out - please bear with us and we will definitely update you once there are developments.
Warmest regards,
Gladys Lim
Guest Experience Manager
Sofitel Philippine Plaza Manager
那位穿着漂亮長裙的女士對我們的到來表示熱烈歡迎。我覺得自己是被關注的,而且是特別的。為什麼呢?因為這裏的工作人員熱情、關心、細緻。哦,對了,這裏的房子也非常棒。謝謝