American Airlines rolls out fee for coach seats CNN Online August 18, 2010
ami Counter, senior director of TripAdvisor flights, begs to differ.
"The Express Seats option is really a way for American Airlines to introduce a new fee that basically charges extra for regular coach seats," he said.
Despite offering a faster way on and off the plane, Counter sees little value in the option.
"A better strategy would be to just buy the carrier's optional Group 1 boarding fee on a standalone basis for $20 round-trip," he said. That option is part of a new suite of unbundled services that American introduced in June called the Your Choice program.