來自 杜瑞特酒店陶努斯市中心總店Leiter Front Office DorintSulzbach 的回應
已於 2019年8月14日 回應
Dear guest, thank you so much for taking the time and effort to review our hotel. We are very happy that you and your family enjoyed your stop over on your way to Austria. To answer your question regarding our business model, we are one of the largest conference hotels in the area. It is exactly the location that makes us unique: 20 minutes from downtown Frankfurt, 15 minutes from the Airport and in close proximity to the Autobahn. Once again thank you for your review and we look forward to welcoming you back. Sincerely, Christian Seifert Rooms Division Manager Dorint Main Taunus Zentrum
來自 杜瑞特酒店陶努斯市中心總店Leiter Front Office DorintSulzbach 的回應
已於 2019年7月28日 回應
Dear guest, thank you so much for the time taken to share those wonderful comments with us on Tripadvisor. We are very happy that you enjoyed your stay and we were able to meet your expectations with our product and service. We look forward to having you with us again in the near future. Sincerely yours, Christin Seifert Rooms Division Manager Dorint Main Taunus Zentrum
Dear Guest, thank you for taking the time to share your feedback with us. Reagarding available food options, both our restaurant 'Basilico' and 'New York Bar' feature an a la carte menu, often we have buffets running as well. Having said that, we will pass your comments to our Executive Chef. Regarding our location, indeed it is about a twenty minutes drive to downtown Frankfurt. However, the Taunus mountains as well as the Rhine river region are in close proximity. We thank you very much for your postive comments about our team and hope to see you again soon. With kind regards Annabelle Schwass Guest Relations Dorint Main Taunus Zentrum
來自 杜瑞特酒店陶努斯市中心總店Leiter Front Office Journey51219132946 的回應
已於 2019年5月7日 回應
Dear guest, thank you so much for taking the time to review our hotel after your recent stay with us. It is unfortunate that you had to wait to be registered. Indeed the hotel can get very busy especially in the morning. We are glad that you overall enjoyed your stay and look forward to welcome you back. Sincerely yours, Christian Seifert Rooms Division Manager Dorint Main Taunus Zentrum
Dear guest, thank you very much for reviewing our hotel after your recent stay with us. I would also like to thank you for your honest words, it will help us to improve our product and service. I wish to apologize if team members from both the front desk and restaurant were not supportive enough. Having travelled and lived abroad myself I know exactly how that feels and will raise this with the concerned teams. Once again thank you for the time taken to write this review and we look forward to welcome you back. Very best, Christian Seifert Rooms Division Manager Dorint Main Taunus Zentrum