"No reservation records found" ?
I booked rooms and paid full price on 30th June via NH Fiera official website, then received a reservation number. It looked so good so far. Unfortunately, from 7th July till now, NH official website respond my reservation number with a message "We were unable to find a reservation matching the information entered. Please check all fields and try again or...... (cut)....".
I send my reservation number and key field info via e-mail to "nhfiera" mail box and "prenotazioni" mail box two days ago. No any reply mail send to me.
Anybody know if I travel to the reception of NH Fiera on the day I booked, there will be rooms for me? Need to pay additional charge for rooms?