We stayed for two nights and had our wedding there. Hendra was very nice and helpful. Our communication was always very smooth and pleasant. The villa and the pool were amazing. The food, especially the breakfast was the best! The staff were very friendly and professional. Everything just can't be too perfect! Will come be back. Sherry 婚禮套餐很適合像我們這樣不喜歡繁文縟節的人,送的晚餐和拍攝、蛋糕、香檳、SPA都很貼心。離開時還有花籃和手寫信,非常貼心。非常滿意的一次度假。
Dear Sherry, Thank you for choosing us to be part of this very special moment in your lives. We're happy to see that you had amazing time with us, and that Hendra took care of all the details for you. Congratulations on your wedding, and may you both have a loving, healthy, and prosperous life together. We hope we get to see you again someday! Best regards, JP Alfonso
Dear Manu B, Thank you for your review. We're glad that you enjoyed our location and the look for the resort. I'm sorry for the disturbance with the tree cutting during the time you were here, and that you felt service could have been better. Rest assured we take your feedback constructively and would strive to improve our service. We hope we see you again in the future! Best regards, JP Alfonso
我和朋友們在阿麗拉度假村度過了愉快的時光!我們住在他們的Terrace Tree 別墅里,那是巨大的,正好位於大自然之中。主泳池的景色令人難以置信,食物棒極了(尤其是我們在晚餐和早餐吃的正宗巴厘島食物,我們被告知可以繼續點餐,直到我們吃飽為止!),但沒有什麼能比得上這裏的服務。度假村的每個角落都有最友好的員工迎接我們&他們非常樂於助人。強烈推薦!
Dear Kat C, Thank you for your review. It's wonderful to see that you and you friends had a great time with us. The Terrace Tree Villas are incredible accommodations and come highly recommended. I'm glad that you enjoyed our culinary offerings as well. The pool is incredible, and everyone who comes can't help but marvel at the stunning views. Thank you as well for complimenting the team's excellent service. They do their best to make everyone feel at home with us. We hope to see you again soon! Best regards, JP Alfonso
Dear Trek18639081683, Thank you for choosing to stay with us for your honeymoon. It's wonderful to see that you had a fantastic stay with us. It is a perfect place to experience nature and appreciate the peace and tranquility. Thank you as well for recognizing the team's warmth and caring. They do take excellent care of our guests. We hope we see you again in the near future! Best regards, JP Alfonso